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Acuity Scheduling, a Squarespace company

Acuity Scheduling, a Squarespace company

Overview

What is Acuity Scheduling, a Squarespace company?

Acuity Scheduling is an appointment management platform developed by the company of the same name in New York and acquired by Squarespace in 2019.

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Learn from top reviewers

A lifesaver for my business!

Rating: 10 out of 10
January 2, 2025
IncentivizedVetted ReviewVerified User
I use Acuity Scheduling to manage all of my 1-1 client meetings, consultations and podcast recordings. Before using Acuity, I was having to go back and forth with clients and ...
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Caitlin Sloan
Professional - Other
Founder & CEO
The Brainy Ballerina
Acuity Scheduling, a Squarespace company3 years of experience

Acuity User Review

Rating: 10 out of 10
December 18, 2024
IncentivizedVetted ReviewVerified User
We use it daily for scheduling clients and workflow for our seamstresses. Helping manage time wisely without overbooking our schedule which happened a lot more often then befo...
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Verified user
Account Manager
Acuity Scheduling, a Squarespace company4 years of experience

Leave it to this system to remove the complexities and archaic nature of back-and-forth human scheduling

Rating: 9 out of 10
May 26, 2022
IncentivizedVetted ReviewVerified User
My main use for Acuity is for easy and direct scheduling of clients through our Squarespace websites. The two-way calendar link with the iPhone calendar is the most helpful pa...
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Chelsea Crow-Fuentes
Partner - Other
Co-Founder/Owner/Therapist/Supervisor
Fuentes Marriage and Family Therapy Practices, Inc.
Acuity Scheduling, a Squarespace company5 years of experience

Almost Perfect

Rating: 8 out of 10
November 30, 2021
IncentivizedVetted ReviewVerified User
I use Acuity Scheduling, a Squarespace company, to allow prospects, clients, and colleagues to schedule appointments with me without the back and forth of both of us searching...
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Cheri Merz
Director - Other
Owner/Coach
Metaprosperity LLC
Acuity Scheduling, a Squarespace company1 year of experience

Perfect for online businesses!

Rating: 9 out of 10
October 22, 2021
IncentivizedVetted ReviewVerified User
I use Acuity to book my clients into my calendar for coaching calls and prospective clients for sales calls. I also use it to promote workshops and group calls. I set up clien...
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Lauren Ashley
Executive - Other
Coach, Founder & Program Developer
Lauren Ashley Consulting
Acuity Scheduling, a Squarespace company4 years of experience
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Commonly Discussed Topics

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These are common buyer considerations generated to help you find the best products. While this is a beta feature, it is our mission is to provide you with the best information possible to make confident and trusted technology decisions.

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Pricing

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Emerging

$14

Cloud
per month

Growing

$23

Cloud
per month

Powerhouse

$45

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Acuity Scheduling, a Squarespace company?

Acuity Scheduling, a Squarespace company Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Acuity Scheduling is an appointment management platform developed by the company of the same name in New York and acquired by Squarespace in 2019.

Reviewers rate Support Rating highest, with a score of 9.7.

The most common users of Acuity Scheduling, a Squarespace company are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

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Companies can't remove reviews or game the system. Here's why
(1-5 of 7)

Acuity is an excellent resource for the cost!

Rating: 10 out of 10
Incentivized
February 06, 2020
Verified User
Director in Information Technology
Financial Services Company, 11-50 employees
Vetted Review
Verified User
Acuity Scheduling, a Squarespace company
1 year of experience
Use Cases and Deployment Scope
Acuity is used throughout our organization at an advisor level. We use it to schedule anyone external outside of our organization.
Pros
  • We love the customization of each advisor's homepage.
  • We love that you can edit scheduling availability so quickly.
Cons
  • The Office 365 integration broke a few times for no reason.
  • We wish there was a number to call for support, but it's only email.
Likelihood to Recommend
Honestly, I would give this product a 10. I beta tested 4 other online scheduling programs, and this was the only one that did everything we needed it to do and more. I went through over a year of testing other programs. We are very happy with Acuity.

Easy and Intuitive Scheduling Solution for Small Businesses

Rating: 9 out of 10
Incentivized
February 29, 2020
AP
Ashlie Pappas
Founder
Naturally Ashlie, Inc (Health, Wellness and Fitness, 1-10 employees)
Vetted Review
Verified User
Acuity Scheduling, a Squarespace company
5 years of experience
View profile
Use Cases and Deployment Scope
We personally use Acuity Scheduling, but I also find myself regularly recommending it to other health and wellness professionals. It is an easy to use scheduling platform that integrates well with other software (namely Google Calendar, Google Analytics, Zoom, Infusionsoft, and Mailchimp in my case). My schedule is already hectic enough without trying to fit in appointments. With Acuity, I can set the business hours, set a buffer before and after each appointment, and let it work out the scheduling with my Google Calendar. It does what it's meant to do (scheduling) well, and it has an appealing price point.
Pros
  • Integrations
  • Automated Reminder Emails
  • Automated Virtual Meeting Room Setup
  • Scheduling
  • Ability to create multiple scheduling options
Cons
  • I always like more integrations - but honestly, I can't think of a single one off the top of my head that I'd need that they don't have
  • It could be more user-friendly
  • Customization options - layout customization - branding
  • Easier to allow multiple users to manage their schedule in regards to linking to each user's Google calendar
Likelihood to Recommend
  • Acuity Scheduling is well suited for any small business with an online presence that is looking for a scheduling solution.
  • Acuity Scheduling wouldn't be a good choice for a business that isn't online. In essence, I also don't think it would be a good solution for a larger business with dozens or hundreds of users needing to manage their scheduling.

The appointment scheduler you need to try

Rating: 9 out of 10
Incentivized
November 16, 2019
Use Cases and Deployment Scope
Acuity is one of the most popular appointment scheduling tools used within the beauty and well-being industry for small business startups. It allows clients to automatically book treatments online and helps business owners to manage their bookings and sync with their Google calendars. It also works well with CRM’s, such as Zoho and Hubspot, and integrates well with Zapier, which allows you to link to even more tools.
Pros
  • Optimize Appointment Diary: it allows you to maximize your appointment space once you have set up all your business settings and logistics.
  • Organizes your business: It connects well with email marketing tools like Mailchimp and Constant contact, and connects with accounting management apps like Quickbooks.
  • Automated communication: it sends out email and text reminders to customers, which can be switched on and off.
Cons
  • Although it syncs with your calendar, the only one it does that with is Google, which is frustrating for those with Outlook and Office 365 calendars.
  • It comes with a steep learning curve, as it’s not the easiest tool to set up if you’re totally new to scheduling tools.
  • The intake forms that you can create for your customers to fill-in prior to their appointment have word limits in each section, which can be frustrating.
Likelihood to Recommend
Acuity is suited for mobile beauty, spa, and massage solopreneurs, as it takes the weight off having to manage bookings, send client reminders, or have to take in-person intake forms.
For those in Europe, Acuity is also GDPR and HIPAA compliant in the United States. It also promises not to sell to your clients, unlike other scheduling tools on the market.

Fun + Easy Scheduling Tool!

Rating: 10 out of 10
Incentivized
February 11, 2020
Use Cases and Deployment Scope
I am a solo practitioner, and I'm the only person that uses Acuity Scheduling. However, it has been fantastic in creating more ease in my practice.
Pros
  • Easy to use
  • Efficient - scheduling and payment
Cons
  • Capacity to create options within certain Service categories.
  • Design Interface with Clients could be better looking.
Likelihood to Recommend
I love Acuity Scheduling and especially for solo practitioners. My husband's office uses it too - it's a startup with about 100 people.

Acuity is versatile, easy to use, and customizable

Rating: 10 out of 10
March 26, 2019
GD
Ginger Davis
Owner/Instructor
Heartland CPR (Professional Training & Coaching, 11-50 employees)
Vetted Review
Verified User
Acuity Scheduling, a Squarespace company
2 years of experience
View profile
Use Cases and Deployment Scope
Acuity Scheduling has automated scheduling for our small business of instructors teaching off-site and at our location around the clock. We use it to schedule multiple classes with over a dozen individual instructors both at our place and at customer locations. It's flexible in that you can customize how things are done on different class types and customer service is prompt, professional, and top-notch...they actually help and don't respond with canned answers, which has become the norm for just about everybody else nowadays. It would be well suited to spas and/or hair salons where you need to schedule multiple professionals from a single admin tool.
Pros
  • Customer service is knowledgeable, personalized, prompt, thorough, and friendly
  • Customization for the way we use it
  • Integration with other programs
Cons
  • The ability to automate emails beyond one year (our customers only have to recert every 2 years so we have to use Survey Monkey)
Likelihood to Recommend
A business where multiple simultaneous schedulings/services are happening...like a training school, hair salon, spa.
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