TrustRadius: an HG Insights company

Sprinklr Service Pricing

Rating: 7.9 out of 10
Score
7.9 out of 10

Sprinklr Service Pricing Plan Options

Sprinklr Service has 1 pricing plans(s). Available deployment types include on-premise, saas. Review pricing options and learn more about the product to determine which plan is right for you. No free version or trial is available for Sprinklr Service.

Plans

Self-Serve Customer Service Solution

$249
per month / per month / per seat
On Premise

Additional Pricing Information

Omnichannel Automation, AI and Insights Reporting

For the latest information on pricing, visit the Sprinklr Service official pricing page

Alternatives for Sprinklr Service

Comparing pricing options side-by-side gives you clearer context on total cost so you can confidently choose the product that best fits your needs and budget. Compare Sprinklr Service pricing to the most common alternatives, backed by TrustRadius buyer data.

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Support Options for Sprinklr Service

Support options are essential to consider when selecting a product because they directly affect issue resolution, team adoption, time-to-value, and lower downtime. Learn more about the support options that Sprinklr Service offers for its pricing tiers below.

FeatureFreePaid
PhoneUnavailableAvailable
Live ChatUnavailableAvailable
EmailUnavailableAvailable
FAQ/KnowledgebaseUnavailableAvailable
Social MediaUnavailableAvailable
Video Tutorials / WebinarUnavailableAvailable

What customers say about Sprinklr Service pricing

Real feedback from verified users about Sprinklr Service's pricing and value

Rating: 9 out of 10

“Turn over of client representatives Expensive but worth it in the long run Social listening is not as advanced as brandwatch. … Social listening alerts have helped abort potential crisis which cost millions of dollars in losses Paid media scheduling has saved time Social care SLA monitoring has saved money from having to use...”

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Verified User
Incentivized
Rating: 10 out of 10

“But those come at a higher price and weren't something we needed to initial get off the ground and going.

They have recently changed their pricing model so it will be interesting to see what...”

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SM
Steve MacLaughlin
Director, Idea Lab in Product Management at Blackbaud (1001-5000 employees, 2 years experience)
Rating: 7 out of 10

“They were more flexible in the beginning. If they are doing a beta, they are good about offering it for free (e.g the German version). If legacy customer, continue asking for same pricing.”

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Verified User
Rating: 10 out of 10

“The enterprise pricing model doesn’t connect well to their small business, mid-market model.”

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Verified User