Overview
What is Phreesia?
Phreesia headquartered in New York offers their modular suite of applications supporting medical practices with automated appointment and calendar management, patient registration, medical billing, as well as patient surveys and patient activation.
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Phreesia?
Phreesia Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Recommendations
Phreesia has proven to be a valuable tool for healthcare practices, especially during the COVID-19 pandemic. For instance, one user found that Phreesia enabled their practice to pivot and make patients feel safe while interfacing with their EHR. Their insurance verification process has also been made easier as Phreesia identifies policies, confirms their status, and shows secondary insurance and listed coverage. This streamlining of the verification system has helped other users with collections rate by sending balance emails and asking for payment before the appointment.
The implementation process of Phreesia was seamless for another user as they had full discovery, building of electronic forms, re-writes, testing, and a smooth virtual go-live. The software has helped practices with check-in processes, balance and copay collection, patient satisfaction, and workflow efficiency by allowing staff to be repurposed for other duties and decreasing billing staff. Despite its costliness, many users have found Phreesia's benefits to be worth it, including insurance eligibility, EMR integration, patient intake management, improved collections rates, and bad debt reduction. Additionally, users have saved significantly in paper products and printing costs while also experiencing higher collections rate due to accurate intake information obtained in a timely manner.
Based on user reviews, common recommendations for Phreesia include:
- Including a front line member of the Billing Team in the project team for implementation and optimization of the software. Users believe this is important to ensure a smooth transition and effective use of the software.
- Incorporating feedback from the Front Office team and patients early in the implementation process to improve workflow. Users suggest involving these stakeholders to better understand their needs and tailor the software accordingly.
- Integrating more EMRs with Phreesia because it is a great product. Users recommend expanding compatibility with different electronic medical record systems to enhance functionality and convenience.
Overall, reviewers appreciate how Phreesia simplifies healthcare processes, such as patient check-in and copay management. They also believe that Phreesia benefits any medical facility by relieving pressure on front office staff and improving efficiency. It is important, however, for facilities to thoroughly evaluate if Phreesia meets their specific requirements before committing to it. Additionally, users commend the product's support and reporting features, which have been instrumental in helping their practices stay organized and up-to-date.