My experience with Miro.
We use Miro to create process maps to document the steps for various processes done in our office.
Starting at $10 per month per user
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What is Miro?
Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development…
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Senior Admissions & Financial Aid Coordinator
Tufts University, Graduate School of Arts and Sciences (Higher Education, 11-50 employees)
Video Reviews
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How Miro Benefits Both Teachers and Students in Remote Environments
04:00
How Miro Brings Creative Thinking to New Spaces During the Pandemic
04:39
Improve Remote Team Collaboration: A Miro Online Whiteboard Review
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Pricing
1. Free - To discover what Miro can do. Always free
$0
Cloud
2. Starter - Unlimited and private boards with essential features
$8
Cloud
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
Cloud
per month (billed annually) per user
Entry-level set up fee?
- Setup fee optionalOptional
For the latest information on pricing, visithttps://miro.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $10 per month per user
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Miro?
Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Miro is used to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.
Miro's visual workspace enables distributed teams to come together to synthesize information, develop strategy, design products and services, and manage processes all throughout the innovation lifecycle.
A Miro board displays hundreds of collaborators moving through the space as named cursors on the screen designing, contributing ideas, providing feedback, and co-creating together with shared tools and information.
To learn more, please visit https://miro.com
Miro Features
- Supported: Drawing
- Supported: Marker Colors
- Supported: Mind Mapping
- Supported: Templates
- Supported: Drag-and-Drop
- Supported: Voting
- Supported: Commenting
- Supported: CMS Integrations
- Supported: Sharing
- Supported: In-Browser
- Supported: Desktop App
- Supported: Mobile App
- Supported: Collaborative Editing
- Supported: Task Management
- Supported: Notes and Comments
- Supported: Styles and Themes
- Supported: Image Import
- Supported: Custom Icons
- Supported: File Formats
- Supported: Cloud Storage Integration
- Supported: Mobile Application
- Supported: Desktop Availability
- Supported: Status Updates
- Supported: Instant Messaging
- Supported: Activity Feed
- Supported: Notifications
- Supported: Comments and Voting
- Supported: Discussions
- Supported: User Directory
- Supported: Online Status of Coworkers
- Supported: File Sharing
- Supported: Document Collaboration
- Supported: Version Control
- Supported: Tagging
- Supported: Knowledge Base
- Supported: Surveys
- Supported: Task Management
- Supported: Calendar
- Supported: Search
- Supported: Mobile
- Supported: Multi-Language Support
- Supported: Moderation
- Supported: User, Role, and Access Management
- Supported: Performance and Reliability
- Supported: Integrated Communications
- Supported: Native Communications
- Supported: Board Overview
- Supported: Screen Sharing
- Supported: Pre-made Templates
- Supported: Custom Templates
- Supported: Required Hardware
- Supported: Bring Your Own Device
- Supported: Permissions
- Supported: Talktrack
Miro Screenshots
Miro Videos
Miro Talktrack - Async Work Feels Like Together-Work
Building a Customer Journey Map With a Team
Hosting a Retrospective in Miro
Miro Integrations
- Zoom Workplace
- Adobe XD
- Microsoft Teams
- Slack
- Dropbox
- Box
- Google Drive
- Zendesk Suite
- GitHub
- RingCentral Events
- BetterCloud
- monday.com
- Jira Software
- Azure DevOps Services
- Atlassian Confluence
- Trello
- HubSpot Marketing Hub
- Salesforce Sales Cloud
- Asana
- Webex Meetings
- Microsoft 365
- Google Workspace
- Giphy
- Figma
- Airtable
- Google Calendar
- Google Meet
- Notion
- dscout
Miro Competitors
Miro Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Languages | English, French, Spanish, Japanese, German |
Miro Downloadables
- Miro is a workspace built for innovation. This download describes how Miro provides a full suite of capabilities for diagramming, wireframing, real-time data visualization, workshop facilitation, interactive presentations, and agile practices.
- About the business value of Miro per analysts at IDC This download describes what IDC analysts believe to be the Business Value of Miro.
Frequently Asked Questions
Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.
Miro starts at $10.
Reviewers rate Configurability highest, with a score of 9.8.
The most common users of Miro are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Miro has been widely employed for various purposes, including brainstorming and facilitating team discussions. Its use extends to enhancing presentations with visual cues instead of traditional slides. The platform aids in efficient sprint planning and project management while aligning teams effectively. Users have harnessed its GenAI features for creating diagrams, compiling meeting notes, and conducting design tasks such as mapping user flows and journeys. Miro also serves as a crucial tool for customer research activities, from initial planning and note-taking to the final synthesis. Moreover, it caters to virtual collaboration needs by supporting design reviews, workshops with external customers, and fostering knowledge sharing within design teams.
Template Variety: Users have expressed appreciation for Miro's diverse range of template layouts tailored to different project needs, enhancing creativity and organization. The platform's extensive template options cater to various preferences and requirements, offering a wide selection to suit diverse project scopes and styles.
Real-time Collaboration: Reviewers have highlighted the platform's real-time engagement and updates as beneficial for fostering teamwork across different time zones, facilitating efficient collaboration and communication among team members. This feature ensures that all stakeholders stay updated with the latest developments promptly.
Effective Tools: Many users find the AI delete background tools effective for sketch uploads, significantly improving the overall user experience by simplifying tasks like image editing. The tool streamlines workflows and enhances productivity when working on visual content within the platform.
Performance Issues: Reviewers have frequently reported significant performance problems with large boards taking a long time to load, negatively impacting the user experience. This issue hampers productivity and frustrates users trying to work efficiently.
Limited Drawing Capabilities: Users find the drawing capabilities, especially for shapes, to be restrictive and have requested more variety in shapes and the ability to save brand colors. The current limitations hinder creativity and design flexibility on the platform.
Difficulty in Board Organization: Some users express confusion when organizing boards by department, struggling with determining the correct placement for new boards. This lack of clarity disrupts workflow efficiency and makes it challenging to maintain an organized workspace.
Attribute Ratings
Reviews
(1-25 of 4589)Companies can't remove reviews or game the system. Here's why
May 31, 2024
My experience with Miro.
We use Miro to create process maps to document the steps for various processes done in our office.
- It is easy to add different nodes as things need to be added.
- Being able to reformat the layout in one click.
- I use the templates all the time.
- I don't like that all boards that are opened show up in the home screen.
May 31, 2024
Miro review
I see four main scenarios:
- Facilitation. We do retros, discuss plans to bring teams together, brainstorm solutions to product problems.
- Knowledge base. Some things are easier to present in visual form. This can be a technical diagram or a CJM of a product.
- Product work. It is convenient for me as a product manager to write down the main thoughts of the interview in cards.
- Also, I have already mentioned CJM. In some cases we use the JTBD framework, so visualisation is also done in Miro board- Also, the training team actively uses boards for internal workshops.
- Facilitation. We do retros, discuss plans to bring teams together, brainstorm solutions to product problems.
- Knowledge base. Some things are easier to present in visual form. This can be a technical diagram or a CJM of a product.
- Product work. It is convenient for me as a product manager to write down the main thoughts of the interview in cards.
- Also, I have already mentioned CJM. In some cases we use the JTBD framework, so visualisation is also done in Miro board- Also, the training team actively uses boards for internal workshops.
- Retro. At different stages of the meeting it is important to be able to work with the board at the same time (to indicate what went well or badly), as well as to be able to quickly visualize the information (to combine clusters of problems) and to indicate solutions with arrows.
- Display information at different levels of abstraction. This is especially important for our product backlog. It is important for different people in the organization to see different levels of presentation.
- All the benefits of a physical whiteboard, plus the advantages of the digital world. Working with the world is extremely intuitive. You can invite people who use Miro once a week and I don't have to do a 15 minute briefing on how to use the tool for them.
- The big boards are starting to slow down.
- Due to the wide zoom capabilities, cards that differ in size by 50 times can appear on the board at the same time. I think this happens because there are no visible reference points for users. There are a few: font size (if you write in 50th, it seems a bit much, doesn't it?) or card size (when you make an L-sized card and it's so small that it's almost invisible compared to the others. These are minor things for board users, but inconveniences me as an owner.
- I've tried doing presentations in Miro. It really needs a tutorial to figure it out. And I don't like tutorials, Miro is a tool that doesn't need one!
- I still haven't figured out the templates, I have a few standard boards I could use but haven't found the right ones in the store. Also when creating a new board I always create a empty board.
- Adding people is a pain. Starts meeting with developers from different teams and then it turns out half of them don't have access. Hoping it will be granted is futile. More importantly it's pretty pointless, the next time they'll need to edit something in Miro in another six months.
- I have some large number of organisations tied to my home and work email accounts. Inside are the business plans of companies I have never worked with. I'm not sure they would want me to have access there. I think it's because I was once added to an organisation so I could work once on one particular board.
Use it to design and execute strategic workshops, interact with customers as a consultant to drive delivery towards outcomes using agile methodologies. Create central visualization of artifacts to drive decisions and shared understanding of concepts for effective delivery. Use it to also ideate solutions after agreeing on the problem we wish to solve. Use many of the templates for workshop practices like those from the Open Practice Library site.
- Ease of using the stickies feature
- The lefthand tool bar and it's customizations for what is most used by an individual user
- Internal and external teams that can also be secured at an access level and the backend data
- Flexibility to add boards to projects for better organization
- Being able to create enterprise templates and team templates
- Search speed for boards. takes a long time when you have a LOT of boards in the team
- Some sort of homepage that is individual that can leverage a favorites across my many teams
- The speed at which templates are filtered through the search take a long time
- Want to be able to search across teams that I'm a part of
We use Miro for customer journey mapping. As we work with seven different company verticals, from construction to aviation to natural products, we are often creating stakeholder workshops to understand the customer pain points within each industry. Miro also serves as a great collaboration tool when connecting with UX researchers. As for our scope, we use Miro for the ideation of all product ideas we explore across our team of 18.
- Real-time collaboration.
- Quick and easy formatting of notes.
- Tagging of notes to form themes and analyze data.
- Guide new Miro users during a session.
- Provides a lighthearted environment that is fun and inclusive visually.
- Expanded design tools - as a UX designer, I am quite limited in the mockups I can create.
- Expanded meeting features, currently have to make a frame to add it to the pres. I just want to select where the screen will stop for each point, like a snapshot.
- Themes are really fun; I'd like more of those with content and suggestions on meeting types.
May 30, 2024
Excellent Tool for Collaboration
I use Miro for a wide variety of tasks: creating collaborative boards for brainstorming ideas, performing in-depth problem solving, creating interactive 1:1 boards to track objective progress with my team members, prototyping visual management tools, and creating a virtual whiteboard to aggregate ideas for both local and remote workers.
- Whiteboard with post-it notes
- Flowcharts
- Project planning
- Problem solving
- Easily locking down frames and content to protect it from being modified.
- Creating workflows with email/Teams integration
- Ability to embed video
May 30, 2024
Happy Miro Customer
I use it to help me organize multiple ongoing projects. I use it with my team so we can work on something together. It helps me keep track of all of my meeting tasks and notes while also providing a creative space that allows me to easily ideate on things visually.
- has lots of tools
- it's very flexible
- it's easy to use
- when i add a sticky note (or card), I really wish that i had unlimited space to take notes. I always have to create multiple ones once i reach a certain word-count. that is the one thing i wish so badly wasn't there.
- I WISH we could attach files to our notes!
May 30, 2024
Miro-a tool for effective cooperation
We use Miro to map out customer journeys, facilitate workshops or just to organize ideas and data collected during research. It is also useful for taking notes creating presentations and for cooperative tasks within the team. It is also a useful tool to visualize processes and data to present ideas to other tams and people within the organization,
- cooperation
- templates
- knowledge sharing
- conferences
- more free features
- capacity
- size of the boards
May 29, 2024
One Product Design Manager's Take
Miro is used across the entire organization. We use it to collaborate across multiple time zones to share ideas and understand other perspectives.
- Virtual real-time collaboration.
- Concept ideation.
- Workshop facilitation.
- The sketch tool is lacking precision.
- Locking objects is not clear to new users.
- Pre-checking for access could be made more simple.
- Video chat with Teams should be easier to see who you are talking to even with a large group.
May 29, 2024
Project Collaboration Made Easy With Miro.
We use Miro for brainstorming as a team, and this makes project creation easy. It comes with helpful collaboration capabilities and promotes innovation. In addition, Miro helps simplify complex ideas thanks to visualization tools.
- Comes with amazing security features.
- It is scalable.
- Makes collaboration easy.
- The visualization features are amazing.
- Promotes a remote work environment.
- Templates needs reorganization to be more functional.
- Team access needs improvements.
- Importing is sometimes sluggish.
I use Miro to "white board" given our organization is over 75% remote. We use the sticky notes to collaborate and cluster to prioritize and find patterns and big themes. We also use Miro to roadmap to align stakeholders and manage expectations. We use Miro to tell the story about digital development and ground our projects and outcomes using the vast variety of pre-made templates and config as we go.
- Allows a presenter to explain a concept quickly with a few utilities like sticky notes, shapes and arrows
- Color codes on a digital white board to represent teams or people to have all voices "heard" / represented during a collaboration session
- Zoom in and out to capture months worth of work in one space allowing you to easily move from various sections and revisit without hopping from tabs or various files
- Free vs. paid licenses - our IT department makes it hard for our associates to gain access so people are left unable to participate because they have to ask for a license and sit in an IT black hole
- Admittedly I am a creature of habit and don't totally understand what Miro offers and what all the symbols mean - perhaps a way to use tutorials or have more help understanding in my flow that something could be helping me or save me time would be interesting. AI predicts what I'm trying to do?
- I have various sections on my board, all different fonts. I don't know how that happened or if I can make everything sync up so it's legible as I cruise through without zooming out and in but that would be nice.
May 29, 2024
Great Application and Easy Use!
we use this for our morning meeting and tracking our open reqs in live time. we also use this to track sales and recruiting weekly activity along with YTD Gross Profit.
- live updates
- organization
- multiple users
- loading time
- refresh button doesn't always work
- mobile usage vs web could be better
May 29, 2024
Flexibility of Miro
We have recently used Miro to work collaboratively with remote resources to identify process flows and create a more efficient process. It offers easy access and the ability to make quick changes. Many options and templates are available, and I look forward to exploring new functionality with each new project.
- Allow collaboration with in a board
- Offering of several solutions
- Easy of Use
- Navigation across board is not intuitive
- Improve tool bar and options
- In window help
May 28, 2024
Miro as Scrum tool
In my organization, we currently use Miro as a Scrum tool in order to support our team as backlog management. Our approach in Miro is based on the Scrum method, where we create our tasks mapping week+1, week+2 and daily activities that we're seeing for each project. During our daily meetings we define our tasks into three others columns, to do, doing and done, focusing in map, support and finish our tasks.
- Allow create boards
- Allow create and label tasks
- Map activities
- Save freeze versions. If someone with access to our board deletes something, we don't lose all track
- Full coverage to edit settings in app version
May 28, 2024
Miro Review from Marketer in Retail Industry
We started an agile transformation last year and used Miro for helping communicate and collaborate on the 4 agile product teams we were standing up. We used it for org charts, product charters, ways of working and architecture designing. We also used it for documenting current process flows within the organization and helped inspire ways we could improve those processes.
- Ease of use
- Collaboration
- Onboarding resource
- Easier ways to export and share with non-Miro users
- Improved connection to Jira
- Connection with Microsoft Teams
May 27, 2024
Program strategy and M&E
I use Miro to display logic models, theories of change, stakeholder mapping, organizing data, conceptual models and storytelling. I use these tools to relay/disseminate information to colleagues and supervisors in a creative/non-traditional way that captures ideas visually. I use it to organize my thoughts on a particular task, including complex relationships. ITT is also used to drive program strategy and communicate data from our global health project.
- Provides a search template.
- Gives you access to boards.
- An excellent alternative tool for visualizations.
- I’d like more color options for sticky notes and squares.
- More options for templates related to conceptual mapping.
- Ability to use more than three boards when you are with a company.
- Better ability to create a readable PDF from a certain area in a board.
May 27, 2024
Miro as an essential product management tool.
Map out strategy; design customer experiences for our customer support chatbot; team planning; roadmap creation. The need is to have a collaboration tool where our product management team, usually 5-20 people, come together online (we're all in different locations) and do a creative exercise. In these exercises, whether it's to comment on a design or brainstorm on a feature map, there's a need to gather input from multiple participants and identify themes/priorities/ etc. What makes Miro effective is the ability to use colorful stickies, beautiful templates, stickers, and other tools to make the process easy to follow and inviting to participate. Moreover, there's no limit due to a "page size" -- the work can keep flowing and stay organized.
- Drag and drop shapes, easy to change colors, fonts and sizes.
- Organize content by frames.
- Templates to use for roadmaps, plans, strategies.
- It's so difficult to know what I'm entitled to with my license, especially if I'm accessing a board through someone else's link. I believe I have an enterprise license and own/edit more than three boards. My team has more than three boards. All of a sudden, I'm flagged as having a free version, and one of my boards is locked as "read-only." I have no idea what to do to restore my entitlement. I've logged out and logged back in.
- Using projects to manage multiple boards is good, but somehow, the dashboard feels like a mess. It's not clear who on my team is actively doing what on which board. I'm not suggesting a new scheme; I'm just saying the current scheme isn't very good.
- I hate not knowing the terms of my account, who my team is, and where it's all managed. Frustrating!
May 27, 2024
Advanced Miro user.
We use Miro as a huddle board to convey messages and to share processes on activities we are working on. It helps with ideation sessions when planning for the pipeline work, understanding the team's status at a glance, and provides great transparency across the teams. It's used on a daily and weekly basis based on the objectives we're working on.
- Amazing templates.
- Ideation and brain storming.
- Capturing team status.
- Transparency across multiple groups.
- The left nav ribbon is not as easy to navigate, and people struggle to navigate it.
- It would be great if there were true help text when you hover, not just what the item is on the ribbon.
- Some sort of navigation of the board as new people struggle with How to move on the board and how to not delete others work.
May 27, 2024
Product Management use of Miro.
We use Miro for a few different purposes. I use Miro as a canvas for brainstorming. I collect client and market data and synthesize it for sharing with my development team. The ad hoc method of capturing the data allows me to quickly capture 'snippets' of data that I can correlate later. As a Product Development Organization, we use it for quarterly team planning. We integrate with Jira, so all teams have a view of the work upcoming in the quarter. That allows us to identify dependencies better.
- Sticky notes for quick data collection.
- Timers are used for timeboxing.
- Frames to organize data.
- Frame list on the left toolbar to quickly jump to a specific frame.
- Intuitive ease of use. Without any instruction, I was able to use Miro in a meaningful way immediately. Miro is much easier than other whiteboarding products I've used.
- The right-click movement seems to 'stick' for me. I would like a better method for' stopping moving' and returning to left-clicking.
- I'm sure I could use the templates better, but I haven't found them to be as intuitive as using the left toolbar ad hoc.
- I also use InVision, which I believe Miro has purchased. I'd love to see Miro have an easy-breezy walkthrough capability.
May 26, 2024
Miro is pretty cool!
As a student, I use Miro mainly for class assessments, group projects, etc. The scope of my use case is quite simple. As a design student, I use it mostly as a place for early idea generation with a team and some personal dump of my own. Being uni students, where maintaining an appendix is mandatory as documentation of all our work, we mainly use it to place our organized research data and analysis and share it as a link to showcase to our tutors our work behind our final product.
- Has all the design/ idea generation tools and templates.
- Easy to make quick wireframes.
- Easy to store and maintain research documentation.
I work as a customer journey expert for a B2C cybersecurity company. We use the Miro board to visualize maps, maps, key findings, and business opportunities. I collect data from different departments (design, e-commerce, research, data insights) and collect them on one board, where I present it to various stakeholders, including management.
- AI assistant - It helps me to summarize key findings.
- Collaboration—When I get a request to share insights on a particular topic, I can share my board, which documents the whole process.
- Visualization of data - excellent for presentations.
- Changes that were made in the Miro board by other people without tagging me or making comments.
May 26, 2024
Review
I use it for group or pair work when doing school project work. It helps provide a platform for different users to come together to do ideation and mapping. I use it mainly for affinity mapping online and brainstorming sessions with group mates. It is rather convenient and easy to get on.
- I think that it is very convenient with the shortcuts like n for a sticky note.
- It is an easy set up process.
- Very colorful and well organised.
- The free plan to use more than 3 boards.
May 26, 2024
A competent collaborative diagramming application that lacks great text-editing features.
I use Miro to collaborate with my peers in a university context. It allows me to set up a shared workspace quickly and easily and see my peers' actions and changes in real-time. I use Miro primarily for simple note-taking, model-making (UML), and collating my group's work for use in projects.
- UML modelling.
- Sticky notes.
- Real-time collaboration.
- Team-based projects (Teams & Boards).
- Mind maps & Brainstorms.
- Text editor (lacking markdown, multiple styles in one paragraph, etc.).
- Unable to resize sticky notes freely (limited to two options).
- Can't edit an element while a collaborator is also editing it.
May 26, 2024
Miro for large scale collaborative tasks.
I actively use Miro in my university course, as we are required to use it for group activities. It helps us more easily collaborate with many people during class activities. I also use Miro outside of education for mood boards, flowcharts, kanban, and personal projects.
- Live-moving cursors are very helpful when a teammate is explaining or directing you to something on the board.
- Recording a session on a board with an included camera and microphone is very useful and easy to do.
- The chat feature is very nice, so you don't have to use Teams or another messaging app while using Miro. It's all self-contained.
- Not being able to edit something (a sticky note, for example) at the same time as a teammate is very frustrating. Even though this may be a technical limitation, it does detract from the collaborative aspect.
- I would like to use arrows more often for annotating, but they are very tricky to use in Miro. You need to hold a particular button on your keyboard while moving them around; otherwise, they will connect to any nearby object.
- The text tool does not function as expected. I want to create a text box where increasing the font size fills the text box and wraps the text accordingly. Instead, the text box size increases, and there is no option to turn this off. This makes it very hard to line up text for mockups, storyboards, etc, quickly.
May 26, 2024
Why Miro is perfect in an education setting.
I use Miro solely for school. I think Miro is a potent tool for collaboration, especially in education! Through Miro, I could effectively work alongside my classmates to achieve a common goal, whether it’s collective research or presentation. My only comment is that the board can become quite heavy afterward. I wish there were a way to download the board and start over to avoid lagging quickly.
- Very user friendly.
- Foster collaboration.
- Much easier to keep track than using physical boards and post it notes!
- Can become laggy once the board gets too big.
- Size limit for files import. I wish there was an option to downsize files that are too big!
- Pen thickness could be thicker for larger notes!
May 25, 2024
Miro review
I use Miro to organise the entire design process for both academic projects and professional work. This allows me to gather all crucial information and systematically divide it according to the various design phases. I share ideas, track progress, and ensure that every aspect of the design process is visually mapped out and accessible to my team.
- Brainstorming tools
- Templates
- Exporting data
- Variety of fonts
- More design options (shales colours for example)