Sinch Mailgun Reviews and Ratings

Use Cases and Deployment Scope

we use Sinch Mailgun to deliver emails to our clients using our own domains. we can add multiple domains in one account and it supports large amount of email delivery at very fast. It also help us to monitor the email deliverability status which we can check latter. They also provide API service we can use this to integrate in our applications.

Likelihood to Recommend

For our organisation we were need of a reliable and fast email delivery system to use in our applications like in Rest API form, so the API Service from Sinch Mailgun is best suited for us and we started using this. Also for security purpose they have IP whitelist feature which restricts unidentified server from sending any emails.

Use Cases and Deployment Scope

We use Sinch Mailgun both as end users to send emails from internal systems (like CRMs) and as cloud providers to final customers for various purposes, mostly to manage custom transactional emails from the platforms we develop. In both cases we handle the configurations, templating and actual sending of the emails.

Likelihood to Recommend

Sinch Mailgun is a very user and developer friendly email sender with lots of options and monitoring capabilities. However, you should take in mind that what Sinch Mailgun does best is the actual email sending, and it's not a fully fledged marketing platform, for which you need an external service/CDP/marketing platform.

Use Cases and Deployment Scope

In my opinion, Worst customer supportWorst customer support. After I send 200 emails in total they have suspended my account and not even told any reason. After I opened a ticket basically they started to send same message over and over again. I think probably they are not even reading my comments. I bet they are hyped so much with ai with their limited capabilities, and give full controls to GPT-3 with 2k tokens. What a time and money loss!

In my opinion, you can see how dumb is ther CS in below message thread:

"#1 - SupportHello, Thank you for contacting Sinch Mailgun Support.I understand that your account was disabled. We will check and help you on this issue. After reviewing your account details and activity, we’ve decided to permanently disable your Mailgun account. Unfortunately, we are unable to fully disclose specific reasons behind this action..."

" #2 - Me I appreciate your quick response, but I'm confused by the contradiction in your message. Initially, you mentioned that you would investigate my account issue, but the email also states a final decision to permanently disable my account. Also I see my ticket is closed. Could you please clarify whether my account is still under review, or if this decision is final? A clear explanation would be greatly appreciated."

"#3 - Support Thank you for contacting Sinch Mailgun Support.After reviewing your account details and activity, we’ve decided to permanently disable your Mailgun account. Unfortunately, we are unable to fully disclose specific reasons behind this action in order to protect our customers, internal processes, and compliance systems..."

Likelihood to Recommend

I really don't like it

Use Cases and Deployment Scope

Mailgun provides a reliable way to send out email campaigns to marketing lists, so that we as a marketing agency can deliver promotional communications to subscribers on the behalf of our clients. We view Mailgun as an email delivery tool, a way of safely delivering comms to subscribers via other tools we have in our tech stack.

Likelihood to Recommend

It is very well suited as an email delivery tool. We plug Mailgun into our CRM, and it helps us deliver the campaigns we create for clients and for ourselves. I don't believe the software is as good when being used as a standalone product, as it lacks the omnichannel features and campaigns you can create with other tools.

Use Cases and Deployment Scope

We send all of our customer focused emails through Mailgun. It provides us a secure destination for every email to avoid security breakdowns that might impact our status as a safe mailer.

Likelihood to Recommend

Really, for any sized business that wants a clear handle on the emails you are sending out, Mailgun is a great choice.

Use Cases and Deployment Scope

We use Mailgun for all our outbound emails from our Rails app. This includes transactional emails to our users but also is the backbone behind our reminder system. Our reminder system sends periodic emails on behalf of our users to their customers. We also use their API to track the delivery status of each message and expose that information to our users.

Likelihood to Recommend

We have found Mailgun to be suited very well for the email sending needs of a Rails app. It is excellent for transactional emails and easy to integrate into a Rails app. We have also found it to be great at delivering mass mailings on behalf of our customers. I've not found a use case where it isn't a good fit with regard to email sending. We are very pleased with their service.

Use Cases and Deployment Scope

Almost all of our internal email is being managed by Mailgun. We use it for almost all of our clients as well. It is easy but powerful enough to integrate with CMS like Wordpress or Drupal, and with frameworks like Django, with almost no effort. It has allowed us to centralize several email domains and email addresses and to manage them in an easier way

Likelihood to Recommend

Mailgun is for you if you have technical knowledge about using APIs and integrating email systems via SMTP or similar. It is powerful, useful and easy to use.

However, if you are a non technical person, it may be hard to use it. In that case, this is not the service for you.

Use Cases and Deployment Scope

We use Mailgun across the whole organization. We use Mailgun for all of our transactional emails.

Likelihood to Recommend

We use Mailgun for transactional email everywhere. No matter what we throw at it, it always works as expected. We don't use it for marketing campaigns because in those cases we need to be able to make constant changes and tweaks to the emails, and the way we use Mailgun is just not a good fit for those kinds of situations.

Use Cases and Deployment Scope

Mailgun was used to deliver email for our coaching platform. We counted on Mailgun to deliver hundreds and sometimes thousands of emails between our coaches and clients, so no unsolicited email here.

Likelihood to Recommend

If you are trying something out and want non-mission critical mail delivery in a free sample app, then Mailgun could be appropriate. If you are sending mission-critical email, look elsewhere.

Use Cases and Deployment Scope

It's used for email forwarding, tracking delivery, and open rates by some teams. It's not used as our primary email integration. For that, we use Amazon SES. Wherever we have used Mailgun, it has not caused any problems and we have been using it for three years now, while we have seen issues with other providers.

Likelihood to Recommend

Mailgun is well suited for personal projects, MVPs, and lightweight use cases. Haven't tested it under a high load.