KnowBe4 PhishER/PhishER Plus

Employee education and Security awareness. To keep employees up to date with new and current security events.

We use KnowBe4 PhishER to improve email security and reduce the burden of on our IT staff. In conjunction with the KnowBe4 security and awareness training and phishing email simulations it works well. Previously the IT staff would receive lots of forwarded suspicious emails, not always to Helpdesk and it caused extra work. Now, users are immediately notified if they flag a training email and we get securely notified if it is a really threat. PhishRIP then makes it easy to track down and pull out the threats from other accounts.

We are using KnowBe4 PhishER in our organization to manage the Spam emails reported by the end-users. We have installed the Phish Alert Button on the end-user's Outlook as a plug-in across the organization. This plug-in is helping them to report any suspicious emails directly to the IT security team. So, whenever they identify any email as malicious, they just report it using the phish alert button in a few clicks and then the reported emails comes to the KnowBe4 PhishER inbox, that is easy to manage by the security team.
The KnowBe4 PhishER is solving our email reporting and managing problem. With a dedicated web platform, it is making our job easy to analyze the reporting emails and with the inbuilt AI feature and multiple third party application integration feature, KnowBe4 PhishER is making our job easy.
Mostly we use the KnowBe4 PhishER for suspicious email reporting and analyzing. We also use this to convert a real phishing attack to simulated phishing test.

We currently utilize PhishER to review emails flagged as phishing through our Phish Alert Button through KnowBe4 to determine if they are legitimate or spam. We also rely on PhishER to provide weekly and monthly reporting. PhishER is used across the entire enterprise at our company.

We use the product for security awareness training and simulated tests. We also utilize PhishER to help us quickly categorize and eliminate threat emails. Recently, our insurance company started requiring user training, but we had been using the product well before they needed it. We have been delighted with the results.

We use KnowBe4 PhishER with our KMSAT. KnowBe4 PhishER is basically helping us to resolve our biggest security problem and that is Phishing attacks through email on our internal users. We have got a Phish Alert Button (PAB) that is installed on every user's outlook. When our users detect any email suspicious, they just click on that Phish Alert Button to report that email. After the report, the security team gets notified by email and that reported email stores in the KnowBe4 PhishER Dashboard. Then our security team analyze that email and verify if it's a Phishing email or a SPAM or Threat etc., and based on that we take action. So in this way, we are protecting our company from Phishing attacks. It has inbuilt AI feature (PhishML) that automatically categories the email as Spam/Threat/Clear. It has others feature like PhishRIP that is helping us after we detect an email as phishing and then we have a option to remove that email from all users account in just 2-3 simple steps. Then we have PhishFlip feature that has the capacity to convert any real phishing attack to a Phishing Campaign to test in your environment.

KnowBe4 PhishER allows us to automate the review and response to email messages that make it into the user's inbox but are questionable. Users simply click a button within their email program and the message in question is submitted to PhishER. PhishER then analyzes the message, classifies it (e.g. clean, spam, malicious) and performs a preset list of tasks as a result of the classification. When a message is flagged as spam or malicious, all identical messages can automatically removed from the mailboxes of our other users, even if they did not report the message.

Helps address the increasing threat of phishing attacks. The product addresses business problems such as preventing sensitive information from falling into the hands of attackers, maintaining the security of corporate data, and preserving the trust of customers and employees. The product can be used to detect and respond to phishing attempts across a wide range of channels, including email, web, and social media

With PhishER We automatically block recognized risks, isolate harmful emails that have eluded mail filters, and "rip" them out of consumers' inboxes. By examining links and attachments from a single dashboard, we streamline procedures. We can go through our incident reports and automate message prioritization based on rules.

Before KnowBe4 PhishER, our SOC analysts would manually investigate hundreds of suspect/phishing emails reported by end-users that would slip our perimeter defense. After implementing the PhishER SOAR platform, we could automate the process end-to-end by categorizing the reported emails as benign, spam, and threat emails, including integration with our ticketing platform. This has saved hundreds of our security analysts' hours and enabled them to act immediately on critical threat phishing emails.

We use KnowBe4's PhishAlert button to encourage our associates to report potential phishing emails. Once the emails were reported, managing them through Microsoft's Spam filter was proving very time-consuming and cumbersome for the small IT team at our organization (review email, create block of domain and sender, etc.). Once we adopted KnowBe4 PhishER, it lessened the burden for our team. Additionally, the global blocklist feature provides an additional layer of protection for our organization.

We use KnowBe4 PhishER to help streamline the process of going through suspicious emails. The main problem being the time required to analyize and classify emails that come into the helpdesk as questionable. PhishER takes a good portion of that workload off of our staff and quickly classifies the known threats and spam emails so that we're only left with a handful of emails to manually go through. In addition the PhishER platform provides a ripping procedure to go out and remove those malicious emails from any other mailbox with those bad emails.

We use KnowBe4 PhishER to prioritize and streamline our response to reported phish alerts by our users. Once the user spots a phish and uses the phish alert icon, the email is sent to our PhishER platform. We have rules set up to spot and respond to certain reported emails such as SPAM and Clean emails. This takes a lot of burden off of our team and can really concentrate on real phishing emails. PhishER also highlights header information so we can look right where we need to look.

KnowBe4 PhishER has taken the place of our IT security and best practices training, as well as our phishing testing. The huge library of training material gives us a lot of flexibility with what we are training on and allows more focused targeted training efforts. There is also a huge library of phishing simulation templates ranging from all types of difficulties. This customization gives me the ability to hone in on things my team might actually see in the real world, and I can create or customize my own templates to be even more targeted.

KnowBe4 PhishER offers an "all in one" nice application for training, security, and testing exercises (e.g., "phishing"). My company has been using KnowBe4 PhishER for a year and half, and the internal feedback on this product is quite positive. The training sessions are interesting and keep the team's attention.

We use it to help with phishing emails and to help educate our end users.

I use KnowBe4 PhishER as a Security Orchestration, Automation and Response (SOAR) to manage, analyse, respond to the very high volume of emails potentially dangerous reported by my company users with the "Phish alert button." Thanks to this platform I was able to automate 90% of the workstream linked to the reported emails by end users, as the platform automatically analyse the message and classify it as a threats, spam or clean. Based on this classification and based also on tags assigned I'm able to identify the dangerous emails and react to prevent threats. Very useful is the ability to create rules and actions, so I can give an immediate response to the user that report the email as suspicious and confirm if is a threats, spam or not dangerous, in this way I improve also the ability of the users to recognise a phishing and spot it. I use this platform every day and few times a day to monitoring email reported to identify spear phishing, massive spam or massive phishing email, this allow me to take action to prevent threats and avoid that others users that receive similar r email click on dangerous link or enter credential. The platform is easy to implement and can be integrated with other service providers like Microsoft for example the possibility to activate the PhishRIP allow the deletion of dangerous email in the user recipient for example before they read it and take an action that can be dangerous if is not able to spot that is a threat.

The PhishER platform is an invaluable tool for our organization as it gives us real time insight when we are 'under attack' by a bad actor (or actors). We are able to identify trends, targeted users and methods used by the bad actors in trying to gain access or steal information. On top of this, the PhishRIP feature integrates with our GSuite and scans/quarantines other instances of reported emails that are deemed malicious.

The school has implemented the PhishER add-on for easily reporting suspicious emails. PhishER’s tools analyze these reports, reducing the workload on IT staff. PhishER streamlines the process of identifying, reporting, and responding to phishing attempts, thus saving valuable IT resources. PhishER is integrated into the school’s Gmail and IT security systems to prevent attacks through end user awareness and reporting.

We use it to facilitate in the review of reported suspected phishing emails. It provides ease of review as all necessary information needed to determine a suspected email as phishing is readily available. It also provides automation for known false positives.

KnowBe4 PhishER perfectly solved our issues with responding to phishing emails. Previously, responding to malicious emails was a completely manual process, and we could not respond nearly as quickly or efficiently as we wanted to.
With KnowBe4 PhishER, the process is now highly automated, and we can remove phishing emails from dozens of inboxes in just a few clicks.
Our users appreciate it because they receive much quicker feedback on clean emails.
IT appreciates it because it makes our job a breeze and lets us focus on the important elements of incident response.
Management appreciates it because it helps keep our institution safer and gives them excellent reporting metrics.

We use it to automate the response and quarantine of phishing emails in conjunction with Office 365. This has greatly reduced the workload and response time of our security team. This has also helped improve the response to phishing emails to users to improve their awareness of what is and what is not a phishing email. One other use is the integration of webhooks to Microsoft Sentinel allow us to investigate incidents from Email

I love the AI behind this tool. It monitors and detects my phishing emails. It's an awesome tool that compliments our other endpoint solutions.

KnowBe4 PhishER provides us with 2 major tools. It firstly allows our users to quickly and easily submit suspicious emails for review. Saving both our end users and our Helpdesk time with discussing these emails directly. Secondly, it gives us the Phish RIP technology which allows us as IT to quickly remove email threats from all of our users inboxes at once. Much quicker than the built in tools that Microsoft provides with M365

We use it so people can click on messages to let us know if they are spam or threats. We've done extensive cybersecurity training with our users so it's been helped extend that. People are pretty good with it. Once in awhile we have a clean one that looks sketchy but I just send those back.