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Klarna Checkout

Score8 out of 10

5 Reviews and Ratings

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What is Klarna Checkout?

Swedish company Klarna offers Klarna Checkout, a compliant and personalized ecommerce shopping cart solution.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Klarna Checkout has to offer, as determined by TrustRadius' reviewers.
Based on 5 ratings of Klarna Checkout's features
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Top Performing Features

  • Mobile storefront

    Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.

    Category average: 7.8

  • Website integration

    Integrates with an existing company website or blog.

    Category average: 8

  • Checkout user experience

    Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.

    Category average: 7.8

Areas for Improvement

  • eCommerce security

    Security measures are in place to prevent a breach of sensitive payment information.

    Category average: 8.2

  • Order processing

    Includes tools or integrations for order processing.

    Category average: 8.3

Reviews

What users are saying about Klarna Checkout.
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Keep your customers happy with Klarna!

Incentivized
Frank Mair
Technical Specialist in Information Technology at Les Mills International (501-1000 employees employees)

Pros

  • Magento Integration
  • Flexible Payment Options
  • Klarna Dashboard

Cons

  • Some Magento integration needs extra customisation
  • Account setup can take time
  • Able to configure your own offers via the dashboard

Return on Investment

  • Increased checkout conversion rates
  • Increased flexibility for payment methods

Alternatives Considered

CyberSource, PayPal Payments and GoCardless

Other Software Used

CyberSource, GoCardless, Magento Commerce, part of Adobe Commerce Cloud

Great for customer payment flexibility, but terrible customer support!

Nikki HansenView profile
Founder in Customer Service at For the Love of Legs (1-10 employees employees)

Pros

  • Flexible payment option.
  • Easy to navigate the back end.

Cons

  • Customer support is terrible, getting an agent who fully comprehends the issue or who has any power to help is near impossible.

Return on Investment

  • They take a fee, larger than other systems do, so I do lose some money there.
  • I make more sales than I would without the payment option through Klarna.

Other Software Used

3dcart, GoDaddy, Trello, Slack