Overview
What is Jamf Pro?
Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on…
The Cadillac of Apple MDM
Jamf Pro - Apple's best friend
We have used …
Jamf Pro MADE MY JOB LESS STRESSFUL
TrustRadius Insights
Brilliant!
Jamf Pro Review
Best in class!
The best MDM solution for Mac and iOS devices
Jamf Pro is the best!
Great Product, great community!
Jamf Pro is by far the best MDM for Apple devices!!
First class product with a first class support
Jamf Pro
Jamf Pro is a reliable and imminently useful MDM
Private K-12 School uses JAMF.
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Pricing
What is Jamf Pro?
Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple…
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- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
WebFrame Pro 1.2.0 Overview and Demo
backupJamf-scripts Demo
19 - Zentral - connect Jamf Pro with Webhooks
TeamViewer Demo | JNUC 2021
Demo Video | Jamf for Jira
AutoPkgr + Jamf Pro - A Perfect Match | JNUC 2021
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Jamf Pro?
Jamf Pro Features
- Supported: Zero-Touch Deployment
- Supported: Device Management
- Supported: App Distribution
- Supported: Inventory Management
- Supported: Enterprise App Store
- Supported: Patch Management
Jamf Pro Screenshots
Jamf Pro Videos
Jamf Pro Integrations
- ServiceNow IT Service Management
- Microsoft Intune
- Apple School Manager
- Apple Volume Purchase Program
- Apple Device Enrollment Program
- Cisco Identity Services Engine
Jamf Pro Competitors
Jamf Pro Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Mac |
Mobile Application | Apple iOS |
Supported Languages | English, German, French, Chinese and Japanese |
Jamf Pro Downloadables
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Reviews and Ratings
(265)Community Insights
- Business Problems Solved
- Pros
- Cons
Jamf Pro has been widely used by organizations across the globe to manage their Apple devices with ease and efficiency. Users have praised the software for its ability to streamline device management, ensuring compliance with company security policies and providing superb support. With Jamf Pro, users have successfully managed unmanaged macOS devices and migrated Intune managed macOS devices, making it effortless to maintain a secure and maintainable fleet of Apple devices.
One of the key use cases of Jamf Pro is its capability to manage productivity applications such as Office 365 suite apps, VPN, Google Chrome, NoMAD, and other business apps in real time. This has allowed users to enhance productivity by easily accessing intranet sites and utilizing essential tools without any hassle. Additionally, the software has enabled efficient management of admin rights process on macOS, providing organizations with the necessary control over user privileges.
Another notable use case of Jamf Pro is its role in managing a worldwide fleet of MacBook Pro laptops. By eliminating the need for manual configuration, Jamf Pro has saved valuable time and effort while providing a personalized touch to each Mac user. The Self-Service component of the software has been particularly helpful, allowing users to access software packages and scripts from anywhere in the world, 24/7.
Furthermore, Jamf Pro has proven effective in managing large numbers of devices, offering seamless deployment and consistent management regardless of their location. The software's in-depth reporting and management capabilities have provided organizations with accurate inventory management and ensured compliance with security and compliance requirements. It has also simplified onboarding processes by ensuring Macs are compliant to security standards and providing a default set of software for new users.
Overall, Jamf Pro has been highly valued by users for its intuitive and powerful management capabilities. It has proven useful across various industries such as education, healthcare, marketing/design, construction, and more. Users appreciate its cost-effectiveness in lifecycle management and its ability to save time and effort in device setup and deployment. With its extensive features and efficient management capabilities, Jamf Pro has established itself as a preferred MDM solution for Apple devices.
Easy Creation and Deployment Process: Users find the software package creation and deployment process to be easy, increasing their effectiveness in delivering computers. Several reviewers have mentioned that they appreciate the simplicity of creating and deploying software packages, making it a user-friendly experience.
Excellent Support: The software provides excellent support, as indicated by multiple users who have had positive experiences with the support team. They value the timely assistance provided by the support team and consider them valuable resources for Apple administrators.
Remote Management Capabilities: The remote management capabilities of the software are highly appreciated by users. It allows them to handle tasks such as remote application installs and remote deployment easily. This feature has been mentioned by several reviewers as a significant benefit of using the software.
Confusing and Difficult to Navigate: Several users have expressed frustration with the user interface of Jamf Pro, finding it confusing and difficult to navigate. They have mentioned that this hinders their ability to perform tasks efficiently. Some users also struggle to locate certain settings within the software. Lack of Intuitiveness: Users believe that the UI of Jamf Pro is not intuitive unless they already know where to go. They feel that the wording of UI descriptions has caused confusion and that some elements in the admin console are confusing as well. Additionally, there is a perception among users that the user interface focuses more on looks than functionality. Limited Functionality: Users have mentioned several limitations in terms of functionality. They have stated that some previously working UI functionality is no longer working or has been removed. The lack of a Dark Theme and the inability to immediately jump to a script from a policy are disappointing for some users. They also feel that there should be easier ways to set up templates for policies and scripts, and that scripting and creating filters for searching are difficult. Overall, there is a consensus among users about these common cons regarding the user interface of Jamf Pro - it being confusing and difficult to navigate, lacking intuitiveness, and having limited functionality.
Attribute Ratings
- 10Likelihood to Renew9 ratings
- 9.1Availability2 ratings
- 9.1Performance2 ratings
- 7.9Usability15 ratings
- 8Support Rating53 ratings
- 9.1Online Training1 rating
- 9.1In-Person Training2 ratings
- 8Implementation Rating6 ratings
- 9.1Configurability2 ratings
- 9.1Product Scalability2 ratings
- 9.1Ease of integration2 ratings
- 9.1Vendor pre-sale2 ratings
- 9.1Vendor post-sale2 ratings
Reviews
(1-25 of 184)Jamf Pro A+
We needed a way to manage Apple devices on our mostly Windows network.
- Deploy apps and software packages with ease.
- Allows us to use Shared iPad mode which is great in our lower school.
- Prestage enrollments make for almost zero tough device deployment.
- Would love the ability to monitor or see app usage and time on Shared iPad's.
- Jamf app catalog continues to get better and better. Keep up the good work on that.
- Software updates could use some improvement.
Apple devices are not very enterprise friendly, compared to Windows, so Jamf Pro helps bridge that gap especially with the help of Jamf Connect for idp authentication.
The Cadillac of Apple MDM
- Apple Device Management
- SMART GROUPS!
- API development
- Integrations
- CUSTOMER FOCUSED
- Device onboarding
- Product Issues
- Software Updates
Jamf Pro - Apple's best friend
We have used it now for over 10 years. It has help us to efficiently deploy devices to students labs, staff offices and student loan equipment.
Using Jamf Pro we are able to configure our devices down to the smallest details. This helps us mange our devices to meat all our IT policies.
- Configuring devices
- App deployment
- specialist device management
- Patch Mangement
- Apple security update deployment
- Apple security update management
- Patch management is needing further improvment
Apple security updates have always bee a issue to deploy to devices remotely. Jamf Pro has only recently added their own way off managing this through the portal. However before this using the accessibility of Apple devices Jamf Pro offers there are many options to implement that help manage the deployment of updates.
Jamf Pro MADE MY JOB LESS STRESSFUL
- REMOTE LOCK OF LOST IPADS
- EASY UPDATE OF IOS AND MACOS
- TRACK DEVICES AND KEEP THEM IN COMPLIANCE
- ZERO TOUCH
- To be honest these last few updates have solved all my issues that I had.
- The one thing I would like to see is better searching for SHARED IPADS. To be able to search the shared users on the iPads
Brilliant!
- Allow us to create smart/static groups
- Enroll and configure devices
- Deploy software/application updates
- Troubleshoot issues with devices
- View logs such as computer usage logs/audit logs/policy logs etc
- LAPS password management - don't include special characters to allow a clean copy/paste
Jamf Pro Review
- Automatically enroll Apple devices into management.
- Allows for macOS & iOS patching.
- Allows for third-party patching.
- Allows the running of custom scripts.
- Support could be better.
- A more automated third-party patch management solution.
Best in class!
- App deployment
- Script handling
- API integrations
- Group scope viewing
- Remote access
- App Installer scoping
The best MDM solution for Mac and iOS devices
- Provisioning of new computers and devices - installation of basic settings and applications.
- Enforcing restricted software policies, to keep the computers compliant and safe.
- The remote lock and remote wipe is particularly useful for terminations and lost devices.
- Integrated and unattended remote support has always been a pain point. Looking forward to when they will add this feature!
- It would be nice to have some prebuilt workflows and scripts to easily select and use.
Jamf Pro is the best!
- Reporting
- Deploy apps
- UI flexibility with smart groups
Great Product, great community!
- Flexibility of device management
- Scoping policies
- Product support
- Managing Software Updates
- Patch management
- Zero Touch Policy
- Patch Management
- Policy Control
- SSO
- LDAP integration
First class product with a first class support
- Enrollment (Zero-touch)
- Clarity
- Awesome support
- A chat support function within the tool
- An the customers relation team should act a little more individually on customers requests
- The settings should not be half transparent while not in edit mode
Jamf Pro
- Conditional Access
- Zero Touch Deployments
- Patch Management
- Configuration Profiles to manage application usability
- Single Page representation of all 3rd Party integrations
Jamf team has been maintaining a very well documentation which will be helpful if you are trying integrations. Also, once you got license you will have access to their trainings.
I love the Jamf Community and Jamf claims that it is one of the biggest user community who manage Apple devices. You know what, it is the best community I have ever seen, very responsive community.
Jamf Pro is a reliable and imminently useful MDM
- Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
- Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
- Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.
- Jamf Pro has made great strides in patch management, but it's still not as smooth as it could be.
- Jamf Pro needs a better mechanism for enforcing computer and device names, as well as setting names when devices are brought in, in an automated manner.
- As we wait for Jamf Pro to include the Remote Desktop functionality in the management page for devices, depreciating Jamf Remote and shifting to Team Viewer was not appreciated. It feels like a long wait.
Private K-12 School uses JAMF.
- Ability to login in from anywhere
- Having the capability to manage deployment of apps to one or more groups is very convenient.
- Having the ability to control content on managed devices.
- JAMF Nation is so big - it could use a better search/navigation option.
- Clearinghouse for scripts that other advanced users have created to accomplish different actions in JAMF. So we can use it in our schools
- We just moved to the cloud. And the response time from login to getting logged in lags.
Jamf Pro
- Custom Scripts mean you can accomplish almost anything you need.
- Extension Attributes gives you a way to report on anything.
- Extremely configurable. Just know that means it can be hard to find what you're looking for.
- Training and community resources are readily available.
- Training options are terrific, but costly.
- Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
- You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.
CON: You might not want to use Jamf Pro if you're new to MDM. Other solutions can be easier to work with or set up from scratch.
Jamf Pro is worth the time and investment
- Inventory reporting
- Push OS updates
- Restrict software
- Set up strict security measures
- The training is a bit hard to follow, and classes are expensive
- Dedicated support is very expensive and unfortunately necessary
- Templates for standard tasks would be helpful
Better than all the rest
- Great community help
- Extensive scripting support
- API support
- Documentation
- Jamf App Catalog
Jamf Pro is the best in the biz!
- MDM management
- Encryption of devices
- Empower the end-user
- Dark Mode
Easy Automation, Access management, and app deployment
- Easy to deploy policies and apps
- Easy to lock lost/stolen devices and set up a password to unlock it remotely
- can be a little complicated at times to set things up
- large learning curve to find how it operates
- can be a little overwhelming at times with the amount of options you have
- Manages apple devices
- Easily set restrictions for devices
- Ability to lock and locate our lost devices via coordinates of last known location.
- We can set them to specified groups to have only specified types of access
- More options to edit the setting in the devices
- Consolidate/update the payloads
MDM ProSolution JAMF - Community is Key
- Jamf Nation
- Best MDM in Class
- Patch management works great
- Dashboard should be easy for changes in Layout
- Patch management for macOS should be available to specific Versions
- buying licences via a vendor is not pleasurable
Jamf - perfect enterprise solution
- Scoping
- Software distribution
- Configuration profiles management
- Closing known issues
- Cloud infrastructure - sometimes nodes are not reliable
Best MDM Solution around
- MDM
- Policies
- Integration with Jamf Protect
- Jamf Connect integration
- SmartGroups
- GUI
- Patch-Management
Go with Jamf Pro!
- Remote application installs.
- Out of box experience for users.
- Excellent support team.
- Patch management can use a lot of bandwidth at times. I wish we could schedule patch management.