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GoCardless

GoCardless

Overview

What is GoCardless?

GoCardless, from the company of the same name in San Francisco, is a recurring payments platform that integrates with the applications businesses use every day, to give businesses more visibility over payments and saving the time on tasks like payment…

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Pricing

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What is GoCardless?

GoCardless, from the company of the same name in San Francisco, is a recurring payments platform that integrates with the applications businesses use every day, to give businesses more visibility over payments and saving the time on tasks like payment reconciliation. The vendor states they partner…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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PayKickstart provides shopping cart and affiliate management for online businesses.The vendor promises to help customers increase metrics such as sales, average customer/transaction value, and monthly recurring revenue with advanced out-of-the-box tools. These include customizable checkout pages &…

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Product Demos

Instant Bank Pay Demo

YouTube
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Product Details

What is GoCardless?

GoCardless Video

GoCardless Integrations

GoCardless Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(19)

Reviews

(1-3 of 3)
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Quick and easy Direct Debits improve cashflow

Rating: 10 out of 10
March 24, 2022
DM
Vetted Review
Verified User
GoCardless
5 years of experience
We use GoCardless to take direct debit payments from customers wishing to pay by installments.
  • Makes it easy to set up a series of direct debit payments
  • Helps us to get paid more reliably
  • Provides a means to take one-off card payments without having our own card processing facility
Cons
  • The web-based admin dashboard for setting up direct debits can be a little confusing
Some services we provide (e.g., web hosting) are billed on a recurring basis. Operationally, and from an internal point of view, it makes sense to bill these annually. For cash flow, customers prefer to pay monthly, and we use GoCardless to set up monthly direct debit payments against our annual invoices. This keeps our customers happy while giving us our regular income without incurring the administrative overhead of monthly billing and payment handling.
  • Ease of use
  • Low transaction fee
  • It has helped us to provide alternative payment options to our clients
  • It has helped us to secure regular and timely payments with the minimum of fuss
GoCardless provides a simple way to take one-off card payments or set up direct debits for customers. Payment links can be included on electronic invoices, and certainly, from a UK perspective, it provides a more professional appearance than using, say, PayPal for business-to-business payments.

A great tool for collecting recurring payments

Rating: 9 out of 10
March 24, 2022
Most of my business' income is monthly recurring payments, so we use GoCardless to process those payments, rather than relying on customers creating their own standing orders. It fixes the issue of manual payments and also waiting for customers to set up those standing orders. The fees are a little higher than they used to be as they uses to be capped, but they're still very low.
  • Reliably takes recurring payments
  • Makes it easy and secure for customers to set up their direct debits with us
  • Informs us when payments have failed at the customer's end
  • Makes it easy to see upcoming payments that will be collected
Cons
  • Not really useable on mobile - no mobile app and poor display in a mobile browser
  • Takes a while for the first payment in a DD to come in, although I appreciate that's a limitation of DD rather than a GoCardless issue, it's worth noting compared the credit/debit card alternatives
Particularly if you take recurring payments, it's very useful. Also if you want to pay smaller fees compared to credit/debit card alternatives. It's less appropriate if it's important that the first payment arrives immediately, and also if you're looking to connect it with e-commerce platforms - it's not really suited to that.
  • Xero integration
  • Reliability
  • Customer trust
  • Reduced debtor days
  • Less time spent by the team chasing payments
  • Reduced payment collection fees
  • Stripe
It stacks up well against Stripe but I think they serve different purposes. Stripe is better when it comes to integrations, GoCardless is great for recurring payments, particularly for service-based businesses.
Xero, WordPress, Elementor, Dropbox, Todoist: To-Do List & Task Manager, Stripe

Low cost & easy to setup payment platform gateway

Rating: 8 out of 10
March 26, 2022
PM
Vetted Review
Verified User
GoCardless
1 year of experience
2 years back, one of our clients was looking for payment gateways to receive the payments through direct debit. Since my client was a small business and many of its customers are not that tech-savvy, we decided to set up the dd through GoCardless solely because of the low membership fee. This turned out to be our best decision as GoCardless was quick & easy to set up the platform and integrated well with lots of different website landing pages to process payment.
  • Real time status of direct debit payments
  • Homepage dashboard is well made and efficiently tracks the payment status
  • GoCardless website supports multiple language
Cons
  • Reconciliation of balance could be expedited
  • Didn't get data of customers who cancels their payment
I think it's a great payment gateway for small businesses which are new to the business and looking for something low budget & an easy-to-use platform to begin accepting the payments. It does streamline the cash flow & gives good visibility to payment status but sometimes it takes 3-4 days in the reconciliation of balances which might not be suitable for businesses looking to have a quick turn-around-time of balances.
  • Easy to use website
  • User friendly system offering easy to create new payment plans
  • cost of collection payments has reduced
  • Drop in late payments or no good payments
We didn't research a lot of platforms as GoCardless offered pretty much everything we were looking for, i.e low cost, easy to use & implement.
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