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FreezerWorks solves several key business problems for users who need to manage their biorepository inventory. One of the biggest benefits …
Overview
What is Freezerworks?
Freezerworks is a laboratory information system (LIS) dedicated to sample management, from Dataworks Development in Mountlake Terrace, Washington.
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What is Freezerworks?
Freezerworks Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
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FreezerWorks solves several key business problems for users who need to manage their biorepository inventory. One of the biggest benefits is that it enables users to easily organize all of their freezers and quickly find what they are looking for, cutting down on the time and effort required to locate samples. According to many satisfied users, creating pull lists with specific criteria is one of the best uses of FreezerWorks and helps save a lot of time looking for samples. Additionally, the software makes labeling very easy, further saving users time and effort.
Another significant advantage of FreezerWorks is its ability to keep track of high volumes of patient samples and organize their data, making it easy to access and find in the freezer at any time. It serves as a database, label printer, and billing module all in one, streamlining various processes for users. Many customers have noted that the software has replaced previous inventory management systems that were much more expensive and difficult to maintain, providing a cost-effective solution without sacrificing functionality. Although some users have said that the software can be slow at times, it still provides a reliable way to establish and keep track of frozen lab specimens and retrieve them when necessary.
Easy-to-use Platform: Reviewers find Freezerworks to be an easy-to-navigate LIMS platform that is aesthetically designed, resulting in a great user experience. Some users also appreciate the software's flexibility and customization features, such as adding testing modules and protocol managers to the Summit edition. Many reviewers have praised Freezerworks for its ease of use.
Efficient Sample Management: Users believe that Freezerworks is a capable sample management system that helps them manage samples inventory, labeling, and billing with ease. Adding samples into the database along with freezer positions is straightforward, and retrieving data is just as simple. Additionally, tasks can be completed manually or using excel sheet imports, which many users find convenient.
Visual Representation of Cryotubes: Several reviewers appreciate Freezerworks' visual representation of cryotubes and their positions in the freezer. This feature allows quick retrieval and storage of specimens, saving time figuring out which rack to get when tubes are stored in liquid nitrogen. This feature has been mentioned by multiple reviewers as being helpful for labs dealing with high volumes of samples.
Slow Performance: Many users have reported that Freezerworks is slow and sluggish, making it difficult to work with. This issue has been a recurring complaint among the reviewers, affecting their productivity and causing frustration.
Glitches and Errors: A significant number of users have encountered multiple glitches and errors while using FreezerWorks. One reviewer mentioned experiencing major data loss after an automatic deletion of over 10,000 sample records following a new patch release. Although the technical support team worked hard to repair the damage, it was still a headache for the user.
Poor User Interface: Several reviewers have complained about the poor user interface design of Freezerworks. They feel it is lacking in intuitiveness and makes it hard to figure out how to accomplish tasks unless someone is already familiar with the system. Consequently, some users had to switch to another program altogether to keep track of their data.
Users commonly recommend the following for Freezerworks:
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Ensure compatibility with existing operating systems: Users emphasize the importance of compatibility, suggesting that Freezerworks should be able to seamlessly integrate with their current operating systems for smooth functionality.
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Upgrade to the summit edition: If affordable, users recommend opting for the summit edition of Freezerworks. This version offers more customization options, allowing users to tailor the software to better suit their specific needs.
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Try the software before making a decision: Despite not being the most modern option available, users suggest giving Freezerworks a try to see if it meets their requirements. By testing the software firsthand, users can assess its capabilities and determine if it is suitable for their needs.
Overall, users find that Freezerworks is effective for managing various tasks such as storing freezer location data and managing patient/clinical samples. They also highlight the importance of technical support for additional data storage needs. Additionally, getting everyone in the lab on board with using Freezerworks contributes to efficient sample tracking.