Name: Fleet Complete
Rating: 7.3 (5 reviews)
Author: Fleet Complete

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Accessibility Testing

Flowchart

Development

Higher Education

Education

Barcode

Business Intelligence (BI)

Collaboration

Data Extraction

File Sharing

File Sync

Objectives and Key Results (OKR)

Office Suites

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

Online Trading

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Compliance

HR Management

International Payroll

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Asset Tokenization

Cloud Storage

Data Preparation

Debugging

Disaster Recovery as a Service (DRaaS)

Event Monitoring

Fraud Detection

Integration Platform as a Service (iPaaS)

IoT Security

Managed Security Service

Network Performance Monitoring

Packet Analyzer

Routers

Threat Hunting

Web Portal

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Conversion Rate Optimization

Customer Loyalty Program

Email Marketing

Marketing Automation

Personalization Engines

Retail Media Advertising

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Video

Web Analytics

Marketing

Email Signature

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead-to-Account Matching and Routing

Sales Forecasting

Sales Pipeline

Sales

Microsegmentation

Security

Automotive

Law Practice Management

Moving Software

Retail Management

Tax Practice Management

Tour Operator

Vertical-Specific

root

Overview

Pricing

ProductDemos

Features

ProductDetails

Comparisons

ReviewsAndRatings

small

medium

Verizon offers a fleet management platform in Verizon Connect, emphasizing asset tracking and GPS, clear maps and route optimization, and fleet KPI tracking.

Verizon Connect

Fleet Management

Verizon Business (formerly Verizon Enterprise)

Top Rated 2024

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses across industries, including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, & delivery.

Motive

large

Onfleet in San Francisco offers a fleet management platform containing route optimization and planning, GPS, in-app driver communication (e.g. messaging), task sequencing and linking, and other features.

Starter

Basic

Premium

Professional

Onfleet

Onro

Last Mile Delivery

Azuga Fleet

Likelihood to Recommend

Support Rating

Azuga

GFI Systems

Gfi Systems

GPS Insight

Geotab

Samsara Vehicle Telematics

Samsara

Samsara Apps & Driver Workflows

### Vehicle Management
Users have expressed a range of feedback regarding Fleet Complete's vehicle management features. While some appreciate the ability to track maintenance schedules, locations, and engine codes, others have encountered issues with real-time tracking accuracy and gaps in location updates. The software's functionality in monitoring technicians on the road has been highlighted positively, but concerns have been raised about the system's performance in providing up-to-date information and generating accurate reports. Despite some users finding the setup and administration aspects of the software easy to use, there have been complaints about lag times in locating vehicles and staff. The need for more real-time vehicle location updates and a smoother reporting structure has been emphasized by several reviewers.

### Driver Safety and Monitoring
Users generally appreciate Fleet Complete's driver safety and monitoring capabilities, citing benefits such as easy tracking of miles and driver behavior. However, some users have raised concerns about the accuracy of reports, such as the Speeding Report showing discrepancies in speed data. Despite these challenges, the flexible configuration and event tracking features have helped companies identify and address driver behavior issues effectively. The overall consensus leans towards the positive side, with users acknowledging the value of Fleet Complete in enhancing driver safety and monitoring within their fleets.

### GPS and Real-Time Tracking
Reviewers express varied opinions on Fleet Complete's tracking and real-time capabilities. Some users appreciate the ability to track maintenance schedules, location, and engine codes, finding it convenient for fleet management. However, there are concerns about the GPS not functioning as expected, with reports showing inaccuracies such as speed discrepancies. Users also highlight issues with real-time vehicle location updates, gaps in tracking, and glitches in the GPS hardware. Despite some positive aspects, there is a notable sentiment of dissatisfaction regarding the reliability and accuracy of Fleet Complete's GPS and real-time tracking features.

### Mobile and App Usability
Some users appreciate the convenience and functionality of Fleet Complete's mobile app, finding it user-friendly and capable of handling various tasks efficiently. However, others express frustration with the need to use multiple apps for different functions, leading to inconvenience and reduced usage. The mixed feedback suggests that while some users find the mobile and app usability of Fleet Complete satisfactory, others encounter challenges that impact their overall experience.

### Customer Service and Support
User sentiment regarding Fleet Complete's customer service and support abilities is notably critical, with multiple reviewers highlighting issues such as unresponsiveness, lack of follow-up, and poor coordination between different departments. Customers expressed frustration over delayed responses to inquiries, unresolved issues post-sale, and a general sense of dissatisfaction with the level of service provided. These recurring themes suggest a need for improvement in Fleet Complete's customer support processes to enhance overall customer satisfaction and loyalty.

Fleet Complete in Toronto offers a suite of fleet management and telematics applications, covering GPS tracking, dispatching decisions, asset tracking for heavy duty equipment, Electronic Logging Device (ELD), a mobile inspection app, and a Task Tracker application for managing workforce resources in the field.

Fleetwire

Fleetwire LLC

Fleet Complete

Fleet Management Software provides control over the deployment of corporate vehicles, as well as providing tools for their maintenance, and also can include GPS tracking of vehicles, route optimization, driver management supporting communication with dispatch or management, and other ancillary features.

Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Customer service

Desktop version

Stop working

Easy to install

Mobile app

Home

Fleet Management Software

TN360 by Teletrac Navman

We use Fleet Complete to manage and track our company's assets. We have trackers on all of our trucks, trailers, and pieces of equipment. Our mechanic also uses it to keep track of maintenance performed on equipment.

Product Usage

Pros and Cons

Affordable.
Includes a lot of added benefits such as BigRoad.

Things done well

Desktop version is very outdated. Needs to be created to work with Macs as well.
The trackers will stop working without notifying you. Would be nice if there was an alert when they were getting low or not reporting.

Things done poorly

Fleet Complete is a great software with a great build.  I would just like to see them update some of the features.  The desktop version is a big item that really could use an update.  They also need to set up an alert system that will notify you when a tracker stops working. 

Other than that, it is an easy to use system.  The trackers are easy to install and there are numerous reports that you are able to pull on demand. Great for IFTA tracking!

Peace of mind when it comes to hanging assets.
We have saved a lot of time when trying to calculate IFTA each quarter.

Return on Investment

Fleet Complete works ten times better than Teletrac did.  We utilized Teletrac for 3 years, and for a good two of those years, half of our devices would not work.  It was a nightmare to try to get them replaced also.

Alternatives

Sometimes it can take days to get through to support.  It is also an inconvenience when you have to get a device replaced.  First you have to call them to troubleshoot the device. Then they have to create the order, which then takes about another month to get to you.  This leaves you with over a month without a working device.  They do not credit you for this downtime either.

Support

Administrative Director

Fleet Complete 2020-02-17 14:32:07

Operating Systems	Unspecified
Mobile Application	No

Fleet Complete

Overview

What is Fleet Complete?

Fairly decent asset managing system.

Pricing

Fleet Complete

What is Fleet Complete?

Entry-level set up fee?

Offerings

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

Verizon Connect

What is Verizon Connect?

Fleetwire

What is Fleetwire?

Product Details

What is Fleet Complete?

Fleet Complete Technical Details

Comparisons

Compare with

Verizon Connect

Motive

Onfleet

Onro

Azuga Fleet

GFI Systems

GPS Insight

Geotab

Samsara Vehicle Telematics

Samsara Apps & Driver Workflows

Reviews and Ratings

Attribute Ratings

Reviews

No reviews found