Overview
What is eSentire?
eSentire headquartered in Ontario offers Managed Detection and Response. Through their service, eSentire proactively hunts threats across a client's network, endpoints, cloud and hybrid environments so users can focus on everything else.
eSentire - The best MDR in the business!!
eSentire gets firms up and running to a reasonable security baseline, but you should consider alternatives if you have the time and budget for it
Product Demos
eSentire MDR with Microsoft Defender for Endpoint: Shrinking dwell time and reducing | OD427
Service Offering Details
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What is eSentire?
eSentire Video
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(5)Community Insights
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eSentire is a cybersecurity solution that offers continuous 24x7 monitoring of known and unknown threats, providing users with confidence and peace of mind in their network security. Users rely on eSentire as their trusted Security Operations Center, handling continuous monitoring and alerting without the need for staffing an in-house SOC. With eSentire's services, users gain greater visibility into their infrastructure and have higher confidence in the security of their network.
One key use case is eSentire's ability to detect suspicious logins and potential account compromises, effectively protecting both the network and end users. By relying on eSentire's SOC, users can promptly respond to security events and resolve them quickly, freeing up their time for other tasks. Another important use case is its comprehensive cybersecurity coverage, including blocking threatening traffic, handling next-gen AV, and providing umbrella coverage for existing security infrastructure.
Users appreciate eSentire's expertise in handling network alerts and potential threats. The product also assists with vulnerability scanning and 24/7 host monitoring, identifying and addressing gaps in users' security posture. Overall, by utilizing eSentire's services, users significantly increase their security posture and can rest easier knowing that their resources are being monitored 24/7. The product provides round-the-clock cyber surveillance on infrastructure, helping users proactively handle cyber risks while staying informed about trending attacks and vulnerabilities. It also augments security teams that lack dedicated SOC personnel, providing monitoring and action-taking for major security issues.
Exceptional Security Coverage: Users appreciate the exceptional security coverage provided by eSentire, which has been praised by numerous reviewers. Many users have stated that eSentire meets high security standards in the legal and financial industry, giving them confidence in their cybersecurity defenses.
Lightning-Fast Responsiveness: The lightning-fast responsiveness of eSentire in handling threats is highly valued by users. Several reviewers have commended the quick access to knowledgeable security experts provided by eSentire, emphasizing the importance of timely threat detection and response.
Seamless Onboarding Process: The onboarding process with eSentire is seamless according to multiple users who have praised the great team they work with. Reviewers appreciate a smooth transition when starting with eSentire's services, highlighting the importance of a positive experience right from the beginning.
Lack of Spanish Support: Some users in Latin America have expressed frustration with the lack of Spanish support provided by eSentire. This has posed a complication for enterprises in the region as English is not widely spoken among technology professionals, hindering their ability to effectively use the technology.
Confusing User Interface: Several users have found the user interface of eSentire's platform to be confusing and difficult to navigate. They have experienced difficulty understanding the context due to heavy accents of staff during phone calls, which has added further complexity to their interaction with the system.
Communication Problems with Support System: Users have encountered issues with eSentire's support system not recognizing their identity when acting on behalf of a client. This has caused communication problems during network outages and made it challenging for them to receive timely assistance from the support team.
Users commonly recommend the following based on their experiences with eSentire:
Utilize eSentire alongside other security tools, as it works best when integrated into a comprehensive security framework that includes other tools under a common security umbrella.
Thoroughly research and select the right company and product that aligns with individual needs and preferences. Users emphasize the importance of conducting thorough research before choosing a security provider.
Appreciate eSentire's value and reliability, as it offers valuable frontline security services that distinguish it from its competitors. Users consistently praise eSentire as a reliable company with great products, attributing this reputation to its dedicated customer service, offerings, and expertise.
Attribute Ratings
Reviews
(1-3 of 3)eSentire - The best MDR in the business!!
- Customer service.
- Technical competence.
- Product can detect day 0 issues.
- Need to be able to effectively recruit for good talent.
- Detection of potential threats/breaches.
- Remediation of threats in real time.
- Avoidance of ransomware in the environment.
- They have been around for ~20 years (mature).
- They have a proven track record of success.
- They have an ecosystem of security analysts at all levels of comptetncy.
- They have an excellent retention program that's designed to keep talent at eSentire.
- 24x7 monitoring.
- Provides co-managed solution (in most cases).
- Ability to take remedial action during an event.
- Acting on lower-criticality concerns.
- Positive ROI due to minimal security staff expenses.
- Negative ROI due to some security events not being actioned.
- CrowdStrike Falcon Endpoint Protection, Rapid7 InsightVM (Nexpose), Sumo Logic and Splunk Enterprise Security (ES)
eSentire Review - Financial services
- Research potentially malicious threats
- Incredibly responsive to incidents and general inquiries
- Deliver an effective product and process
- Proactively provide more detailed explanation of alerts without the need for a request for more info