Emptoris Reviews and Ratings

Use Cases and Deployment Scope

I've used Emptoris in two jobs. The first place I used it (HBO), it was mostly used for eSourcing. I believe only the Procurement/Sourcing Department used it. At my current position (Chain IQ), we use it for Contract Management, eSourcing and Virtual Supply Master. The entire organization uses it since we are a Procurement Service provider.

eSourcing makes it easier to receive bid responses. Contract Management obviously makes it way easier to archive contracts. Virtual Supply Master is just an easy way to look up the details behind a supplier that we do business with.

Likelihood to Recommend

Emptoris is all that I know. I have never used another system. I think that it has all the tools that I would need to work in a procurement/sourcing function.

Use Cases and Deployment Scope

We have been using the Emptoris Suite in sourcing & procurement group for several years now. We use the following modules:

• Sourcing

• Contract Management

• Spend Analysis

• Program Management

We upgraded to Emptoris 10.0 last year and the experience has been great. Compared to other tools, Emptoris is easy to navigate and simple to use.

Likelihood to Recommend

Emptoris is more useful if multiple modules are used simultaneously. For example, we can connect spend analysis and contracts management to generate smart reports and business insights. RFXs can be tied back to contract management and notifications sent out accordingly which helps in efficient vendor management.

Use Cases and Deployment Scope

In a previous capacity at a large global pharmaceutical company we used Emptoris sourcing in over 50 countries and completed over 11000 events per year with half of those being auctions. We put approximately $5B of spend through the solution which generated a staggering ROI. We also used Emptoris spend and had huge success in spend data management driving spend visibility and compliance.

Likelihood to Recommend

It is a great overall product ... might be lacking a bit for complex optimizations compared to other newer solutions e.g. Keelvar.

Use Cases and Deployment Scope

Emptoris is our contract management solution for the procurement department and HMO provider contracts.

Likelihood to Recommend

Emptoris is well suited for any organization which has a high volume of contracts to manage.

Use Cases and Deployment Scope

In my previous organization, Emptoris was used as a contract module for supply chain/ procurement tying into SAP. The tool was more or less an advanced repository.

Likelihood to Recommend

I think for whatever the tool was lacking, IBM could come up with a solution rather quickly.

Use Cases and Deployment Scope

Emptoris was extremely user-friendly and capable of including a wealth of necessary information when inputting contracts. Although I used Emptoris in my department, it was also used in many different departments and in different capacities.

Likelihood to Recommend

Use Cases and Deployment Scope

We used Emptoris as the go-to platform for eSourcing, contract management, spend analytics and supplier performance management. It was driven by a central team but applied to all different divisions within the company.

Likelihood to Recommend

How experienced is your organization on eSourcing? The more experienced, the better the fit. How much are you willing to invest? Emptoris is not known for being the least expensive alternative. Are you looking for eSourcing only or integrated solutions? Although it can stay as a stand alone, Emptoris' higher value is the later.

Use Cases and Deployment Scope

IBM Emptoris is used in the Contracting and Procurement department of the organization. It solves the way Wells Contracts are managed centrally and helps ease the process of procurement from point A to Z. Helps enhance the procurement function, promotes user friendliness, and is a one-stop shop for all contract / category management needs.

Likelihood to Recommend

Is best suited for RFP/RFQ process. How is the customization option, or are there any? Contracts/sub-contracts, OAs, MSAs, WSAs connected well? Sync with SAP functionality?

Use Cases and Deployment Scope

We piloted Emptoris and were not successful. The amount of effort and cost to implement the tool far exceeded what we were looking to implement for our contract management solution. Part of the reason is our company does not have a heavy focus on the procurement function and Emptoris really tries to make that connection. Overall, it just wasn't very easy to use and I can't stress enough how much of a negative it was to find out how complex and expensive the implementation would be. We were trying to have as basic of an implementation as possible but it didn't matter.

Likelihood to Recommend

If you have a highly bureaucratic organization that is heavily focused on procurement, Emptoris can provide some value. It seemed to be very good at linking the contract information to procurement for better spend control. If you are trying to implement a standalone contract management solution that allows you to easily create contracts and store them in a central location, this isn't the tool for you. There doesn't appear to be a simplified implementation. In general, when a SaaS solution has a complicated and expensive implementation, I am very skeptical. This does not show that the vendor is trying to move customers forward on a single code base. If that many things need to be done during implementation, you are starting to customize the solution for every customer. This hurts the vendor's ability to scale and make improvements in the future.

Use Cases and Deployment Scope

Emptoris is being used in the Supply Chain department to track and organize contracts, BAA agreements, Master Service Agreements and SOW agreements. We also track when these contracts are up for renewal.

Likelihood to Recommend

Obviously cost is a factor, not only upfront costs but upgrades. What other software does the program integrate with? What is the workflow process for approvals? Is there a built in functionality to support regulatory requirements? Can the dashboard be customized?