e-automate

E-automate is uses in our company which is a sale driven company. it is not totally user friendly if you are not a technically savvy person.
But once you use it a few times, you are good to go.
We enter all our new customers into the system, which has company name, address, telephone number, email, website, contact name, direct number, equipment makes, model and serial number.
We add Technicians names, numbers, and e mail addresses. We use it to track customers who have expired leases that's coming up.
We enter service calls, that go directly to each technician cell phone.
I love the service dispatch console.
We can send promotional e amils to customers.
We track supplies inventory. We put in equipment inventory.
We do monthly accounts billing.
We run accounts receivable reports.
We can run customers list by vertical markets.

We use several of their products, including their ERPs, eAutomate, and Khameleon.

We use e-automate in every area of our business. It is a crucial piece of almost every business process. From service to sales to finance, every department fully utilizes e-automate. E-automate allows our business to provide excellent customer service to our customers by providing quick access to key information. E-automate also provides clear visibility into the performance of each department and facilitates smart decision making to continue to increase our revenues.

It's a great solution for our dealership - we use most modules of e-automate.

We use e-automate for sales, purchasing, inventory, control, equipment tracking, accounts payable, general ledger, e-agent. We try to use e-automate to its full potential. Are we there yet? No but hope to get there. We currently have copier, Managed IT, phone and fiber internet divisions