Overview
What is Data.com (discontinued)?
Salesforce launched Data.com in 2011, in partnership with D&B, but has since decided to gradually sunset the platform. Data.com offered a store of company and customer data for use in sales and prospecting.
Data is the new gold & data.com is the new diamond!
Good Data.com CRM
Data.Com- The Free Resource that Gets You Directly Through!
Data.com Review
Great tool for the Salesforce-centric organization
Data.com - the outbound prospector's go-to tool
Sales research and prospecting tool
Data.com has the data that will improve your sales and marketing teams
Data.com - Tons of info but often outdated.
Data.com: Simple to use and trustworthy
Best Crowd Sourced Data Provider
Data.com with SFDC
Been using Data.com (Jigsaw) for years
Data.com it is what it is
Popular Features
- Contact information (24)7.979%
- List quality (24)7.474%
- List upload/download (24)7.171%
- Load time/data access (25)6.464%
Pricing
What is Data.com (discontinued)?
Salesforce launched Data.com in 2011, in partnership with D&B, but has since decided to gradually sunset the platform. Data.com offered a store of company and customer data for use in sales and prospecting.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
14 people also want pricing
Alternatives Pricing
What is LinkedIn Sales Navigator?
LinkedIn Sales Navigator is a sales intelligence software solution offered by LinkedIn.
What is Lusha?
Lusha is a go-to-market intelligence platform, designed for sales, marketing and recruitment teams. Lusha data and insights help cut through the noise and reach the right people at the right time.
Features
Prospecting
Features related to generating leads and finding new contacts.
- 6.5Advanced search(23) Ratings
Users can search for prospects using advanced search logic and multiple criteria, across multiple platforms/databases.
- 7.6Identification of new leads(23) Ratings
Helps source leads at an acceptable rate, volume, and quality.
- 7.4List quality(24) Ratings
Lists generated by the tool are typically high quality.
- 7.1List upload/download(24) Ratings
Lists can be easily and quickly uploaded or downloaded from the platform.
- 6.4Ideal customer targeting(22) Ratings
Includes capabilities for determining ideal customer characteristics and targeting new prospects that match the ideal customer profile; this capability is automatic or semi-automatic.
- 6.4Load time/data access(25) Ratings
Provides fast and consistent access to lists and leads.
Sales Intelligence Data Standards
How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?
- 7.9Contact information(24) Ratings
Information about individual contacts is available and high quality.
- 7.4Company information(24) Ratings
Information about companies/accounts is available and high quality.
- 8Industry information(18) Ratings
Information about industries and markets is available and high quality.
Data Augmentation & Lead Qualification
Features around contact data management and lead intelligence.
- 8.9Lead qualification process(17) Ratings
Helps sales reps focus on the most promising leads (likely to convert) by ranking leads according to various rules and criteria. SI tools may take a semi-automatic, automatic, or self-scoring approach.
- 6.7Smart lists and recommendations(13) Ratings
Automatically segments and qualifies leads into dynamic smart lists; more advanced tools can make recommendations not only about which leads to follow up on, but when to follow up or with what material. Actionable intelligence.
- 7.2Salesforce integration(22) Ratings
Integrates with the Salesforce.com CRM platform.
- 7.4Company/business profiles(22) Ratings
Provides account-level information, including firmographics, business objectives, industry information, similar companies, and contact information for key decision-makers and influencers at a company. Gives sales reps context so they can deliver tailored sales pitches.
- 6.1Alerts and reminders(14) Ratings
Sends sales teams alerts/reminders about key happenings, opportunities, and recommended actions to take with leads.
- 5.6Data hygiene(23) Ratings
Helps users maintain clean lists and records, including duplicate management.
- 7.1Automatic data refresh(14) Ratings
Contact and company data are automatically kept up to date.
- 6.9Tags(13) Ratings
Organizational structure allows users to tag certain records in order to create groups, flag materials that need additional attention, etc.
- 6.8Filters and segmentation(24) Ratings
Allows users to filter contacts and segment leads to explore data and create lists.
Sales Intelligence Email Features
Features that support sending emails to leads, especially initial emails to a list of prospects. May gather additional sales intelligence based on email engagement, adding additional info to the contact record and/or contributing to lead prioritization.
- 7.3Sales email templates(6) Ratings
Users can create and share templates for emailing leads. May also include template testing capabilities, or other analytics that will recommend a template for a particular lead.
- 7.9Append emails to records(10) Ratings
Allows users to selectively or automatically append email threads and attachments to leads/contact records.
Product Details
- About
- Tech Details
- FAQs
What is Data.com (discontinued)?
Data.com (discontinued) Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(81)Attribute Ratings
Reviews
(1-25 of 25)Data.com is the best source for data!
- Accuracy
- User friendly.
- Integration.
- Settings
Data is the new gold & data.com is the new diamond!
- Dashboard.
- Email list based on customer interaction level.
- Better sales decision based on the data gathered from various channels.
- Even though it has a lot of features, sometimes it gets overwhelming for a newbie. So I would really appreciate it if the user interface gets more friendly.
- There are some digital advertising channels that Data.com struggles to connect. Also, within some channels like LinkedIn, it would be great if data.com could get more granular on ad type, ad targeting level (speaking from a marketing perspective).
- It has limited visualization capabilities where there is a lot of scope for improvement.
Good Data.com CRM
- Consolidated information.
- Connection with other systems.
- Creating reports.
- Omit some tabs.
- Customize more information.
- The system is more agile.
Is less appropriate in small companies.
- The contact information the website provides tends to be accurate.
- I like that it is free and works on a point system- the more info you give, the more info you get.
- I like that you can update contact information as needed.
- If it provided more details about the company it would be great- information such as employee size or software used would be great.
- The ability to add a contact with just a number would be great- sometimes you don't have an address.
- It would be helpful to be notified when a contact you have "purchased" has been changed/updated.
Data.com Review
- The ability to search the entire database to find the right contact before purchasing.
- Rewards points for updates made to existing data and providing info that wasn't previously in the database.
- No way to organize data once in shopping cart.
- No ability to add a new company.
Great tool for the Salesforce-centric organization
- Provide full contact details of an account contact.
- Provide industry and annual revenue data for accounts.
- Often provides several options when adding a new account. That is, to add the headquarters or branch, or associated company.
- It is not as clear how to use Data.com in Salesforce Lightning. If this was as clear as it was in the previous UI experience, it might be more useful.
- Sometimes smaller accounts will have duplicate entries in Data.com so that it may confuse the user to pick the correct account.
- Adding new contacts from an account that product contact search results that do not directly correspond to the account. This happens especially when the account has a rather common name.
Data.com - the outbound prospector's go-to tool
- Data.com is a great way to find out accurate revenue and employee numbers for companies across various industries.
- Data.com's filtering capabilities allow our team to quickly find the ideal prospects to reach out to.
- Data.com, being owned by Salesforce, allows for a seamless integration into our CRM. This saves us an incredible amount of time and ensures data accuracy.
- Data.com's data can be all over the board in terms of reliability. For contacts that have been there over a year, we see a significant increase in email bounces.
- Data.com's token model is expensive and seems outdated compared to what their competitors are doing.
- I'd love to see Data.com offer an email deliverability verifier. This would ensure only valid emails are available on Data.com
- I'd love to see Data.com offer the ability to see which CMS (content management system) accounts use.
Data.com is not a good fit for small businesses.
Sales research and prospecting tool
- Data.com provides extensive industry information.
- The company and account profiles on Data.com are thorough.
- The integration to the Salesforce platform is extremely useful as it allows us to seamlessly push and "clean" our records.
- The database on contact information is limited.
- Larger companies are fairly easy to find information on but data is lacking on smaller organizations.
- The monthly limit of 300 credits can sometimes be a roadblock to pull data quickly.
- Search for company contacts and build out org charts.
- Allow sales to focus on companies that are spending.
- Importing data and parsing contact without any data entry.
- Solid, easy to follow dashboards.
- Some of the contacts and companies have outdated information (wrong numbers or emails or the person has left or someone new has taken the role).
- Limits on data you can parse into SFDC.
- Can be tricky to run reports if not knowledgeable.
Data.com - Tons of info but often outdated.
- Easy integration with Salesforce.
- Good filters for prospecting. You are able to segment by location, title, industry, etc.
- Access to an abundant amount of information.
- Good for mid-size and large company information
- Incorrect contact information. Either from being old or just totally wrong.
- Duplicate records, often times with conflicting data.
- Not ideal for small business information.
Data.com: Simple to use and trustworthy
- Find email addresses of contacts within a company.
- Easy to refund "points" spent on incorrect addresses.
- Able to sort by specific criteria i.e. title, date last updated, alphabetically, etc.
- Deeper reach of companies that are online.
- Data.com does well with larger well-known companies, it does struggle with contacts at businesses under a certain level.
- Find a way to link contacts and their LinkedIn profiles so they are automatically removed if a contact is no longer with the company.
- Interface could use some updating as well to be more intuitive.
Best Crowd Sourced Data Provider
- Robust crowd sourced database that generally provides accurate information. This is a great help for general searches looking for specific titles.
- Easy to add companies and contacts to earn points. The ability to earn points by adding either a .csv or individual contacts is a great feature for individuals who want to be able to find new contact info for free. I've never spent a cent on data and have been able to get thousands of contacts.
- Using Data.com is very intuitive. They did a good job with site layout and even a new user should be able to easily navigate the site and features.
- Bad data. As with any crowd sourced database, the quality degrades over time. While you can mark a contact as having left the company, if you purchase contacts in bulk it can be cumbersome to go back in and mark them all as bad data to get your points back. Perhaps allowing to mark numerous contacts at bad at once would be helpful.
- Manipulated data. People adding bad data or editing existing contacts intentionally to get points. I come across this a lot, and have had contacts I've added marked as no longer with company when they are. I always go back in and fix it, however not all users are vigilant about this which means there are a lot of non-searchable contacts that are actually still viable.
Data.com with SFDC
- NAICS codes and NAICS descriptions
- Employee count of company
- Geography; locations of offices
- Unfortunately, the NAICS codes can be incorrect.
- Sometimes the employee count is way off.
- In our Salesforce integration, the "clean" button, which is supposed to update info on the prospect page rarely works.
Been using Data.com (Jigsaw) for years
- Economical option, one of the few B2B contact databases that offers a plan that costs nothing if you upload or update contacts.
- Tight integration with Salesforce.
- Allows export of lists: some B2B databases don't allow easy exports or charge extra for that feature.
- No append feature to automatically add contact information to a list of names.
- Not the most accurate. Although the data is updated by users, it's not foolproof. More accurate would be some of the other databases which employ analysts to call the names on the list and confirm.
- More comprehensive data for US companies than foreign ones.
- The individual cost free account is great for sales representatives to have for themselves to add to whatever tools are provided by each company they work for.
- Data.com is really good for building lists as the search and filter functions work well.
Data.com it is what it is
- Has a pretty good set of addresses
- You can get free credits if you have access to lists of contacts
- Easy to Use
- Cleaner data
- Less cumbersome uploads
- Better search across companies
Data.com is hit or miss, but can be free, which is a huge plus
- Data.com provides detailed company information such as headquarter address, phone number, approximate number of employees, revenue and industry.
- I like that I can filter my search by title, department, C level, etc.
- I can also research the addresses of all company locations
- I like that I can add contacts and earn points so that I can use the product for free
- Data.com is not always my first source for lead generation research because the information I receive is frequently unreliable
- I don't like that I have to rely on other people to provide contact information. If data.com does due diligence for accuracy, they clearly don't do it well because the contact information is false most of the time.
- Start up/smaller companies are usually not listed
Broad reach. Data could be more up to date.
- Extensive collection of companies.
- Built into Salesforce.
- A lot of phone number data.
- A lot of email bounces and incorrect phone numbers.
- Data is stale. Often contacts have moved to different companies.
We found what we were looking for at Data.com
- The system of redeeming points for contact information is a great idea - it encourages crowd sourcing information while keeping the service free/affordable for the average sales person.
- The search functionality is robust enough that I have confidence in the results when I'm searching for a particular prospect. I can be sure that if a prospect doesn't show up, there's probably no legitimate information for them in the system.
- Data.com captures the right information - going so far as to require a title - so you don't waste points/money on bogus contacts. You can be confident there's a valid email address and the potential for a direct dial is fairly high as well. If not, you can easily correct it and gain points back.
- Data.com could improve the amount of data available for its users. We use this to find prospects that don't appear elsewhere, rather than a first stop, since many of our other data sources are more comprehensive.
- It would be nice to be able to export contacts directly into a platform like Salesforce or Outreach, rather than just to a csv.
- The user interface could use an update! It looks like 90s tech.
Easy to use and a great tool.
- Employees input data for more accurate information.
- It is very easy to use.
- It could use a little bit more information on companies, but it is mostly the employees that input data so it is hard to have more details.
- Data.com is appealing because it's affordable. You might need to purchase a few contacts to get rolling, but once you're able to add some yourself and gain additional points, it can very rewarding to "earn" additional contacts by submitting some of your own.
- There is a wide range of search terms available to narrow down your list by name, region, company name, and others.
- Easy "add contacts" function, and a template to add a large number of them at once.
- Some contacts can be old. Perhaps they could consider validating some that are older than 5 years.
- They don't always detect duplicate companies. For example, I've added the same company twice before, I don't understand how they allow that, or prevent others from adding duplicates. It doesn't happen very often,, only occasionally.
- Sometimes data.com will "autocorrect" a job title incorrectly. For example, entering "Director of People & Culture" will autocorrect it to "Director of peopleandculture" If you don't catch it, it looks pretty bad for the next person who wants to view the contact.
The platform is easy to use and navigate, and doesn't really have any "quirks" to mention.
On the other hand, because they are not verified by data.com/salesforce, it could make a paying person skeptical about buying a truly correct set of contacts.
Data.com - One stop Data shop!
- Advanced searching - allows users to narrow down search results or target specific sectors based on parameters like revenue, subsidiaries, competition, industry, etc. Very detailed and specific background information is provided on organizations, and allows you to have a richer understanding of the prospect or client.
- Customer service - they are quick and pleasant to deal with any time that we've ever had a question arise.
- Salesforce integration - this software syncs records to salesforce with a few clicks of a button. It even allows you to clean your database and remove duplicates / append to existing records with their Clean function.
- Multi-Location facilities - When searching for a prospect or account, you'll find that organizations with multiple locations (or worse, ones with 10+) all come back with the account name identical (Ex; "John Deere") and no easy way to identify them without manually changing the name yourself.
Data.com user review
- It is great at finding company location.
- It integrates with our Salesforce instance easily.
- it also works within our Pardot instance.
- It seems to aggregate its data from a number of sources. Often times this leaves things like the number employees as inaccurate.
Data.com is the key to keeping Duplicates out!
- Ability to clean and update records with a few mouse clicks. Enhanced data with D&B integration provides a more trusted and reliable data source and better visibility across entire SFDC Org.
- The Prospector product is a great self-service lead gen tool, however the inability to export mass amounts of data like in the old Jigsaw product is greatly missed.
Just the facts M'aam.
Using Data.com/connect is a significant part of lead generating for marketing campaigns.
- Lead generation
- Sourcing
- Business development
- Recruiting
- Keeping data updated and current
Data.com - A Robust Database, With a Catch.
- Verification, I believe data.com is one of the better tools to verify prospect info. For example, getting the different types of office phone numbers and different types of emails.
- Data.com also excels in its integration with Salesforce. It is very nice to simply add accounts/leads/contacts right into Salesforce. The drawback of course is that custom fields don't get populated. That's always going to be an issue and no fault of the program.
- Number of contacts in the database, Data.com has a robust database of contacts and accounts. Simply entering "marketing manager" will yield several thousand marketing managers.
- Outdated data is always an issue with any database and I know data.com does frequently update, however when I apply my marketing efforts in certain industries, I do find that some are neglected more than others. Direct response marketers and agencies for example seem to have gaps in data.
- Always have to use your SFDC log in to use. It should be easy enough for me to go home to log into data.com with out having to use a security token to get into my SF account from home.
- Exports aren't the easiest. Exports have to happen into Salesforce and then you have to look for the file and actually export it into a usable Excel document.