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CrashPlan

CrashPlan

Overview

What is CrashPlan?

CrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.

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Learn from top reviewers

Code42 CrashPlan is all Plan and no Crash!

Rating: 8 out of 10
December 17, 2024
Vetted ReviewVerified User
We currently use CrashPlan on our Marketing server which has files going back 17 years. Using CrashPlan we are able to be safe knowing that our files are backed up and that we...
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Mike Goularte
Administrator - Information Technology
System Administrator
Briarpatch Food Coop
CrashPlan7 years of experience

CrashPlan ticks a lot of the boxes but support lets it down.

Rating: 7 out of 10
July 3, 2022
Vetted ReviewVerified User
I use CrashPlan as a budget point solution for small businesses and SOHO clients. This is predominantly to provide backup of critical data for individuals, families, or small ...
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David Jones
Director - Corporate
Consultant
D & F IT Consultancy Pty Ltd
CrashPlan8 years of experience

CrashPlan for the WIN

Rating: 10 out of 10
April 21, 2022
IncentivizedVetted ReviewVerified User
I use CrashPlan for workstations and server file backups at many of my clients. It solves the issues of lost files and gives peace of mind that files are backed up with a good...
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Matthew Dunn
Administrator - Information Technology
Consultant
Silverback Networks Inc.
CrashPlan5 years of experience

CrashPlan delivers piece of mind and speedy recovery

Rating: 10 out of 10
March 29, 2022
IncentivizedVetted ReviewVerified User
We use CrashPlan as a secondary cloud backup in addition to another on-prem Backup solution for a satellite office where a Digital Asset Management Server resides. It is perfe...
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Jason Lane
Administrator - Information Technology
Network Administrator
Precious Moments Inc
CrashPlan8 years of experience

Crashplan Business is super simple and effective for our cloud backup strategy

Rating: 10 out of 10
March 29, 2022
IncentivizedVetted ReviewVerified User
I use CrashPlan to constantly backup updated and new files on our backup server, for redundancy. I needed something to add to my backup plan that would present another offsite...
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Chris Johnson
Administrator - Information Technology
IT Administrator
Direct Lenders, LLC
CrashPlan5 years of experience
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Pricing

View all pricing

CrashPlan Essential

$2.99

Cloud
per month

CrashPlan Professional

$88

Cloud
per year

CrashPlan Enterprise

$108

Cloud
per year

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.crashplan.com/pricing/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $2.99 per month
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Product Details

What is CrashPlan?

Data protection in a cloud backup solution for businesses with up to 200 employees, providing:

  • External drive backup
  • Customer File Retention
  • Control over how long deleted files are retained

File Retention

With CrashPlan’s pricing the user can protect external hard drives for no additional cost. If a drive is moved, CrashPlan will pick up where it left off the next time it is plugged in.

Restore Files from Any Computer

Restoration via desktop app or browser and no charge to restore files.

Data Security

256-bit AES data encryption at rest, configurable settings, and BAA available to support HIPAA compliance needs.


The solution also provides:
Dedicated Supportavailable by chat and email. Documentation always available.
Ransomware Recovery
Restore files to the latest versions without paying a ransom for them.

CrashPlan Features

  • Supported: Automatic, continuous data protection
  • Supported: Full visibility of all protected devices and data in a single dashboard
  • Supported: Self-service restore

CrashPlan Competitors

CrashPlan Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

CrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.

CrashPlan starts at $2.99.

Druva Security Cloud, Carbonite Safe, and Commvault Cloud powered by Metallic AI are common alternatives for CrashPlan.

Reviewers rate Usability highest, with a score of 9.

The most common users of CrashPlan are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

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Companies can't remove reviews or game the system. Here's why
(51-55 of 84)

CrashPlan Saves My Sanity

Rating: 9 out of 10
Incentivized
February 04, 2016
ML
Meaghann Lees
Network Security Administrator
M/I Homes, Inc. (Real Estate, 501-1000 employees)
Vetted Review
Verified User
CrashPlan
1 year of experience
View profile
Use Cases and Deployment Scope
CrashPlan is in use as an emergency desktop backup tool for our top level executive administrative assistants. In the event of an infection or hardware failure, CrashPlan restores productivity to this target group faster than any other single tool we have available. It is used across the organization, in every division office, remote and corporate.
Pros
  • Ease of install - You install it, and hope you never have to use it! With just a little bit of front-loading time, your users are able to sign in and kick off their first backup in minutes.
  • Ease of administration - It packages neatly within a deployment tool, or can be installed ad hoc from the dashboard all by itself.
  • Cross-OS use - With the install packages already available for Linux, Windows (both x64 and x86), and Mac OSX we have yet to run into a desktop flavor that we can't back up.
  • Productivity/Speed of restore - It used to take our help desk a week or more to restore all of the applications and tools to a particular user after we replaced their hardware. With CrashPlan, we image the machine and dump the old files on it. Our top admins are back in business in minutes if we have an imaged machine ready to go.
Cons
  • Cloud destination stability - I get a lot of alerts telling me that our cloud destination was unreachable. It happens about twice a day. The connection restores itself, but it continues to happen even after a health check with the Code42 support team.
  • Communication between the dashboard and the admin accounts - We've had issues with emails dropping from the dashboard to our administrators for the tool.
  • Firewall - Make sure the correct ports are open on your firewall for remote users.
Likelihood to Recommend
Their legal hold functionality needs a little focus and build out before we would consider it in an enterprise environment. For pure desktop endpoint backups, it is extremely well suited for our needs. From a malware protection standpoint, it is very easy to use and to encourage the users to learn to restore to a backup point themselves.

Crashplan saves your data.

Rating: 9 out of 10
Incentivized
February 03, 2016
CN
Craig Nuckels
Logistics Analyst/Systems Administrator
Alion Science and Technology (Defense & Space, 1001-5000 employees)
Vetted Review
Verified User
CrashPlan
3 years of experience
View profile
Use Cases and Deployment Scope
Currently we use Crashplan to cover endpoint backup for all our users in the environment. We also use it for backups of our file servers. We are currently looking into leveraging the software to help with user migration and potential legal compliance with the new tools Code42 has added to the software.
Pros
  • End user backup. Every file is versioned and kept for a specific amount of time. (Administrator configured.) I never have to worry about a user losing files due to either a crash or error.
  • Restores. I have the option to search or browse, show or remove deleted/hidden files, and go back in time if needed to find previous revisions.
  • Stability. Once I get things set up, it's hassle free to keep things running.
  • Automation. I have the installer packaged, and the end user can register themselves when the package is pushed to their system.
Cons
  • Restore searching. I would like to see a more robust interface for restores. Currently when switching to show or hide deleted files, the window resets making you go into the directory hierarchy again.
  • Client customization. Currently the client customization with logos/text changes is possible but not well documented or supported.
Likelihood to Recommend
Crashplan is excellent for anyone who needs to make sure they are covered for almost any issue that arrises. Be it loss of data due to failure of hardware, theft, or user error.

Crashplan Keeps Backup Easy

Rating: 10 out of 10
February 03, 2016
DW
Diana Williams
Senior System Administrator
University of Georgia College of Agriculture (Higher Education, 10,001+ employees)
Vetted Review
Verified User
CrashPlan
4 years of experience
View profile
Use Cases and Deployment Scope
We are using CrashPlan on a department-by-department basis. Our IT department were the first adopters and are the most vocal supporters to other departments. We now have three campuses and five departments fully involved, and we are rolling out to two other departments. We use it for backup of all our client PCs, and for the backup of 159 remote locations who needed a backup solution that could be throttled to run only at night on limited bandwidth.
Pros
  • Ease of Installation - our users can install the product themselves which helps when we have limited help desk assistance.
  • Ease of Use - our users can restore their own files by following simple prompts.
  • Ease of Administration - one console allows admins to see who is backing up, when they backed up, and how much. They can also do legal holds and admin restores of files.
Cons
  • I think they do a great job and I can't think of any thing that can be improved.
Likelihood to Recommend
CrashPlan is very appropriate for any situation. It works especially well in places where there are departments that can benefit from distributed management. It works very well with users who don't want to be bothered with managing their backups or restores.

Crashing the party with crashplan

Rating: 9 out of 10
Incentivized
February 03, 2016
SA
Scott Aldinger
Private Cloud and Storage Services Administrator
UC Davis (Higher Education, 10,001+ employees)
Vetted Review
Verified User
CrashPlan
1 year of experience
View profile
Use Cases and Deployment Scope
Crashplan is being offered as an optional service to all departments. Adoption percentage is still small, but rapidly growing within and between departments. At this point in time crashplan is protecting around 500 extremely heterogeneous endpoints.
Pros
  • Endpoint backup is effectively invisible from the administrative point of view. After a year of use we have seen no reports of issues from end users or from the service.
  • Support, several obvious edge cases of "you shouldn't be doing that" by end users was reported, and successfully resolved.
  • There is a relatively new feature for legal holds, worth the cost of the service first time you use it.
Cons
  • Could use a slightly more advanced or even flexible permissions system. Probably sufficient for >95% of deployments though.
  • They have been updating at a fast pace. Not really a con, but some people are not prepared for that from this type of product.
Likelihood to Recommend
Do you have a multi TB server with millions of small files on it? Yeah, crashplan can handle it, but you probably don't want it too.

CrashPlan, your one stop shop for data back up and recovery.

Rating: 10 out of 10
Incentivized
February 02, 2016
BC
Ben Campbell
Senior Systems Engineer
M/I Homes, Inc. (Real Estate, 501-1000 employees)
Vetted Review
Verified User
CrashPlan
1 year of experience
Use Cases and Deployment Scope
CrashPlan is being utilized in our environment by executive leaders and their admins. Loss of data for these groups is a business critical issue, with CrashPlan we eliminate the need for archaic media; log in to the portal and restore, it's a simple as that. This simplicity allows IT groups to focus on other projects while the users are able to manage their own backup and restore points.
Pros
  • LDAP integration, makes setting up users a breeze!
  • Throttling connection speeds, this way the users desktop isn't being choked out while a transfer is going.
  • Very simple to deploy with SCCM, extract the MSI and deploy! It couldn't be simpler.
Cons
  • No iPad support as of yet.
  • LDAP look up can get a little weird if you don't know the exact string that you will be searching for.
Likelihood to Recommend
CrashPlan is suited for any backup need, it's a great product for a lean IT staff. If there is an issue the user is able to restore and manage their desktop during their time; there is no need to wait for a support specialist to reach out to the associate to do a restore.
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