Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.
The following is a quick overview of editions offered by other software in similar categories
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knowledge base and free training resources have always been a tremendous value to us. They have always reached out to us whenever we have added new sales
how long we are talking so we are able to distinguish ranting vs providing value.
Gong is a great tool but too expensive for small to mid sized companies to afford. Chorus is more balanced in its pricing and feature offerings … essential part of the sales tech stack and is placed well in terms of both pricing and features compared to other alternatives…
Reducing cost on training for sales persons. As a salesperson Chorus.ai help me to better … I have heard they lack in quality when compared to Chorus.ai, or are not cost attractive as well. Compared to my old tools (notepad + pen) I can say it's
Very comparable. Chorus was cheaper, to be honest!
time taken to analyze the call is much quicker than the competition Affordable pricing … call analysis were the best among the options we evaluated. We found the pricing to be reasonable for the product quality, and hence we went ahead with it
capturing everything, but usually, it's pretty good! I have also really valued the ability to listen to team calls or guide new hires to our Chorus repository … us so I don't think the lack of motivation is any indication of a lack of value.
improved upon is awareness of resources at your disposal to get the best value out of chorus- recommend maybe setting up office hours that would be helpful
customers and internally. It's been a powerful way to provide long lasting value to customers, and spread successes and failures internally, for group improvement … with customers and internally. The ability to share a live training so its value can be extended not only for a longer period of time but then shared with … colleagues' experience when I wasn't present and provide…
solutions that meet all of our core requirements. We selected Chorus.ai as the price was a bit more competitive to the other solutions in the tech stack for having
taking advantage of, but for how we use Chorus.ai, our team gets a ton of value out of being able to share specific moments of clips to help train and upskill … only did everything that Gong did, but it was also a significantly better value with a much better CS-Customer ratio…
and ramp up new AEs quickly. The trackers make it easy to search for key value language as well.
but only at significant scale. For one-off calls it doesn't add enough value in this regard. more work to manually try and go through transcripts. Needs
usage of Chorus is paramount. I've also learned that if you position the value of Chorus for individual reps, it will increase their adoption of the tool
came on-site and was very involved in the proof of concept. We got a better price from them as well. … helpful, but it's not a regular part of our deal review so there's a lot of value left on the table. &he…
Gong team. They were more willing to help us get up and running, find a price plan and payment terms that fit our needs, and make sure that we were taken … innovative way that we have used Chorus.ai is to track the reception of a new pricing strategy. It has been great to…
adoption phase. Getting users to use the platform and managers to buy in to the value is a challenge and should not be underestimated. … to our own business story, and it helped that they had marginally better pricing.
how it can be used. I have worked with Gong in other roles and see huge value in tools like this, so I've been able to give a few tips. … not want to be recorded would I not recommend it. I think there is huge value to having calls transcribed/available to revisit. For me,…
Cost effective option for call recording. CSM team is responsive and clear. … Also reviewed Gong.io - however Chorus.ai was a lot more cost effective.
Search functionality, analytics features, and price were differentiators in our decision.
my ramp. Mostly to listen to how other sellers run their calls, position value, and handle objections. In sales, plagiarism is highly encouraged, and I
Biggest values I experience are an ability to listen to recordings to refresh my memory
especially for the Sales team. Irrespective of the size of org, this tool can add value by giving useful information and insights on the call. This might not be
scenarios. I was able to do a virtual "ride along" to meetings to learn the value props. Viewing recordings against competitors helped with confidence.
and records a larger majority of our calls/meetings. Chorus.ai is a lower price for our usage.
