Name: CaterTrax
Rating: 10 (2 reviews)
Author: CaterTrax

Help Desk

Web and Video Conferencing

Customer Support

Cross-Browser Testing

Functional Testing

Product Analytics

Text Editors

Version Control

Development

Student Management

Education

Business Intelligence (BI)

Business Process Management (BPM)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise Feedback Management

Enterprise Search

Online Notary

Enterprise

Accounting

Hedge Fund

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

Configuration Management

Converged Network Adapters (CNAs)

Data Center Cooling

Density-Optimized Servers

Firewall

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Managed DNS

Network Performance Monitoring

Privileged Access Management

Remote Desktop

SaaS Backup

Software Components

Storage as a Service (STaaS)

System Monitoring

Unified Communications Monitoring

User Virtualization

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Data Cleansing

Digital Experience Intelligence

Email Deliverability

Email Marketing

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Waste Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Sales Enablement

Sales

Intrusion Detection

Operational Technology (OT) Security

Security

Aviation

Awards Management

Direct Secure Messaging

Loan Servicing

Vertical-Specific

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Users highly recommend the software for its management capabilities in handling events, dealing with repeat clients, and saving time and money in processing event orders. They also find it well worth the price. Another recommendation is to implement the program for managing catering or floor stock charges. To efficiently implement the software, users suggest allocating time to fill out a spreadsheet of products and costs. Once set up, the software requires very low maintenance. Users appreciate the nice reports generated by the software.

CaterTrax is a user-friendly software that optimizes the catering and event management process. It solves a variety of business problems such as saving time, streamlining the process, and providing a one-stop-shop for information tracking and reporting. Users can easily check room status, place orders, and pull financial reports on a daily, weekly, or monthly basis. Through the software's interface, clients can submit their own orders while ensuring that they meet the necessary deadlines. 

CaterTrax helps maintain professionalism by organizing invoices for clients and providing source documents for sales to accounting teams. The software also maintains an interactive connection between clients and users, allowing customers to make changes to their orders even after catering has started. With CaterTrax's ease of ordering and tracking orders, users can customize their approach to catering regardless of the size of their business. Furthermore, with its ability to streamline communication across front-house staff and back-of-house chefs, CaterTrax ensures transparency in reservation requests which ultimately leads to more efficient processes. Overall, CaterTrax is a helpful tool in managing catering activity and expenses while also enabling businesses to optimize their processes.

Customizable Software: Users have appreciated the high level of customization that CaterTrax offers. They found it flexible and able to provide more user functions, making their experience with the software tailored to their needs.

Intuitive User Interface: The intuitive user interface of CaterTrax was positively perceived by users who found it easy to navigate through different windows and complete tasks quickly. Several reviewers praised the software for its simple design and ease of use.

Efficient Customer Support: Many users were impressed with the prompt and efficient customer support provided by CaterTrax's service team. They found their issues addressed quickly, leading to a better overall experience with the software.

Difficulty with Admin Functions: Some users find adding a new admin user tedious and challenging since it has to go through Sodexo. The program also kicks them off or restarts the ordering process all over again when working within CaterTrax as an administrator putting orders in for customers. Some features require comprehensive training, which costs extra, and there is confusion moving from site to site in a shared, multi-unit usage situation.

Issues with User Interface: Several users are disappointed with the software's functionality which they describe as not intuitive and slow-going. They dislike the format that makes them copy and paste information into the system. Some would like more customization for clients and to see the title of the order when reviewing past orders.

Problems with Customer Service Representatives: Requests made through representatives are often done incorrectly or leave representatives confused no matter how detailed requests are. Customer service representatives seem to be missing knowledge and training.

CaterTrax is an all-in-one catering management software designed for non-commercial foodservice providers, such as businesses, healthcare facilities and higher education institutions. This web-based solution aims to streamline catering, take-out and floor stock operations while also improving the online presence of its clients. With CaterTrax, users can easily define their working hours and other rules that allow customers to place orders online anytime.

The software generates pack sheets and kitchen sheets automatically once an order is placed with changes triggering automatic updates on production information such as taxes or charges. Users can manage their schedule and orders over multiple time spans using daily, weekly or monthly calendar views. The monthly calendar comes with configurable order status pins allowing the user to filter through confirmed orders, cancelled ones or those completed among others.

Clients get a customizable website which they can update using the built-in content management system provided by CaterTrax to communicate upcoming events and promote special offers. Additionally, partners are offered 24/7 support together with training services making it easy for them to configure this flexible product according to their specific needs.

CaterTrax in Rochester offers their flagship catering software emphasizing total operational automation and sufficiency for single or multi-unit operations.

Standard

Professional

Express

CaterTrax

Catering

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CaterTrax

Overview

What is CaterTrax?