Overview
What is Catchpoint?
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM)…
My Catchpoint experiance in short
Catchpoint pro-active monitoring capabilities for Omni-Channel
Outstanding Product and Support
One of the Best in [the] Market for End-User Monitoring
Good service, would recommend
Monitor your web properties with a market leader
Easy and effective monitoring solution!
Great product
Best for synthetic monitoring.
If you want to tackle the monitoring problem
Best in Industry - "Synthetic Monitoring tool"
One of the best monitoring tools out there !
Catchpoint on Point
Application Performance Management (APM) prediction
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
What is Catchpoint?
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM)…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
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Product Details
- About
- Integrations
- Competitors
- Tech Details
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What is Catchpoint?
Learn more at: https://www.catchpoint.com/
Catchpoint Video
Watch What is Catchpoint?
Catchpoint Integrations
- Git
- Sumo Logic
- Red Hat Ansible Automation Platform
- AppDynamics
- Microsoft Azure
- BigPanda
- Amazon CloudWatch
- Datadog
- Domo
- Freshservice
- Grafana
- Honeycomb.io
- IFTTT
- InfluxDB
- Microsoft Teams
- Slack
- Moogsoft
- New Relic
- PagerDuty
- Postman
- Microsoft Power BI
- Servicetrace XceleratorOne (X1)
- Splunk Infrastructure Monitoring
- Statuspage
- HashiCorp Terraform
- Splunk On-Call
- xMatters
- Zapier
- OpsGenie
- Puppet Enterprise
- Salt Project
- ServiceNow IT Service Management
- Tealium Customer Data Hub
- Progress Chef
- HipChat (discontinued)
- Octopus Deploy
- Tableau Desktop
- Atlassian Stride (discontinued)
- Splunk Enterprise
- Logstash
- Elasticsearch
- Kibana
- F5 Beacon
- node-RED
- Google Cloud
Catchpoint Competitors
Catchpoint Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | Apple iOS, Android |
Supported Languages | English |
Catchpoint Downloadables
Frequently Asked Questions
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Reviews and Ratings
(76)Attribute Ratings
Reviews
(1-25 of 55)A practical solution for monitoring.
- API Test.
- Web Test.
- DNS test.
- Would like to see more integrations w.r.t alerting.
- A scheduled monthly SLA report would help to set automations.
- Improving the Catchpoint script recorder Chrome plugin, which doesn't work all the time and has a few bugs.
My Catchpoint experiance in short
- Alerting
- Monitoring
- Availability in China
- Greate Support 24/7
- The UI is a litte bit slow
- Organize the tabs and access navigation bars sections
- I find the colors of the portal uncomfrotbable, supporting dark mode will be awesome
It is well suited if you want to monitor your service availability in China.
It also allows you to the whole request flow and you can also add RUM which is real user monitoring.
Catchpoint pro-active monitoring capabilities for Omni-Channel
- Synthetic Monitoring
- Reporting
- performance Monitoring
- Reporting capabilities
- Enhanced API automation for ITOM
- AI driven alert response
Outstanding Product and Support
- Monitor global performance
- Synthetic and real user monitoring
- Real-time health dashboards
- API integration
- End-user monitoring
- Alerting
- Helps with SRE implementation
- Visibility of data
- [Improve] time [necessary for] updating [the] account activity section
- Few more features towards browser monitoring
Good service, would recommend
- Good fast response time on alerts
- Easy to manage test tree organization
- Relatively straightforward test step definition
- Sometimes difficult to investigate a single failed test run
- No capability to manually run another test in order to make the state shift back to improved
- Continue to increase the number nodes for testing
Monitor your web properties with a market leader
- Easy to login with SSO
- Easy to review the test runs over the last hour or specific time period
- Easy to check the results of any Catchpoint test that ran. This helps to understand why the test results may or may not be what is expected
- I can't wait for the new Symphony UI to be completed because it is so much richer that the previous UI
- The ability to monitor the Catchpoint nodes with the ability to setup a take a recovery action based on specific criteria
- The ability to tell us when we are at X% capacity so that we better plan or budget for increasing the "capacity" of the Catchpoint nodes before we get to an overloaded state. The capacity utilization graph is not a reliable indicator for this metric. How can the capacity utilization rate get above 100%, it does not make sense
Easy and effective monitoring solution!
- great customer support, highly responsive
- great demo session which thoroughly explains their capabilities
- product that does exactly what it says
- flexibility of points usage (how some expire without rolling over)
Great product
- Synthetic Testing
- Dashboarding
- Drill down and troubleshooting
- Dashboards has limit of 10 widgets
- Time range on dashboards is not available over last 7 days
- Hmm
It is less suited for server side performance for which we need a separate APM tool.
Best for synthetic monitoring.
- Synthetic Monitoring.
- Analytics
- Great customer support.
- Alerting ways can be improved.
- UI can be improved.
- Script language needs more documentation.
If you want to tackle the monitoring problem
- Monitoring end points
- Automated testing
- Protecting application
- multiple runtime support
- Ability to version track the changes
- CI/CD integration to deploy monitors
Best in Industry - "Synthetic Monitoring tool"
- The best support team / chat support team that helps within a min.
- Multiple metrics, multiple options of visualition.
- Globally present test nodes.
- Comparing 2 tests and showing the performance gain / loss %.
One of the best monitoring tools out there !
- Synthetic monitoring and detect availability issues.
- Identifying performance bottlenecks.
- Detect localised network issues.
- Awareness on RUM solution
- Insight articles on performance trends
- Best practice recommendations on web , app perf
Catchpoint on Point
- Large numbers of available points of presence locations around the world to measure from.
- Great technical support and account management team who is focused on your success
- Pricing could be more competitive
Application Performance Management (APM) prediction
- Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
- Catchpoint synthetic test that will be set up target an endpoint or URLS
- Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
- Catchpoint with some declarative language as IaC to manage and run the service
- I could be wrong but wish if there was actionable business KPI
Catch all the points
- Synthetic testing of websites
- Customization of tests via header injection, DNS overrides, and other advanced features
- provide waterfalls and other types of visualizations that are data-driven and information-heavy
- assist the entire company in deciding what sort of changes have to be made on our sites
- The rollout of the new UI has been painful and slow. Many features were either slow to roll out or did not roll out with feature parity.
- the API had historically been lacking certain features, though this is getting better with the onboarding and building of the v2
- we have been asking about a terraform provider for years now, it would be a great addition
- sometimes support is not the greatest. our team and account reps are excellent, however first line support is sometimes not the most efficient
An excellent platform that delivered what promised
- synthetic monitoring
- network monitoring
- advanced javascript support
- I preferred the previous UI, it was cleaner
- support for service account API keys
- ability to create a team/group alias
Use Catch"point" if you can
- Code is not available
- 3rd Party Application is down
- In Salesforce cloud commerce, any important piece of XML in Business Manager is not available (like System attributes, shipping methods, services)
- During the release of the new website
- Making Catchpoint highly reliable
- Should be available in other countries.
- Reliability should be measured on users metrics
Captchpoint at its best
- Hearbeat Monitorring
- Alerts
- Alerts
decent review
- Details the system response times
- Details to a degree the possible steps for improvement regards functions
- Assists developers with vital information on step execution
- Makes it easy to view at a glance multiple sites and their overall status
- Script recording could be more stable. Should be as smooth as chrome developer recording.
- Needs a way to modularize the code so we don't have to repair in broad sections when it breaks because of some unplanned code change on our end.
- How about a tutorial on selenium as relates to Catchpoint.
- Some of the functions could have better descriptions.
- This tool gives us the notification regarding the down time of certain pages
- It helps in collecting the mobile device performance of the site as we are using a mobile-first approach. The performance of our mobile sites helps in deciding the new approach of designing the future designs as the mobile traffic is performance-sensitive
- Whenever we integrate other systems it helps us in giving a clear picture of how much site performance has been impacted by enabling certain features hence they allow us to make decisions to optimize the code for that integration
- The Catchpoint tool sometimes gives immediate notification alerts when certain pages are down. This becomes sometimes false alert for us, for example, if the system is on maintenance then it gives notification regarding them at all times
- Catchpoint should use some machine learning techniques regarding the traffic on site and based on those should send out or process the decision to throw a notification.
- There should be a provision in Catchpoint to add certain non-availability times of our server so that we can relax the notification for some time so that we are not notified of false flag alerts if the system is on maintenance then we should configure the times in catch point so that notification can be relaxed
Do not be afraid to know how your site performs
- Number of available nodes for running the probes
- Waterfall - possibility to go in details of a specific test
- Impossibile to generate automatic report with a comparison with the previous period
- Impossibile to aggregate the data of multiple tests. If I run a test for 1 week, I would like to have the "global waterfall", instead, for understanding more, I have to go test by test, this is time-consuming
Simple HTTP REST API monitoring
- Global coverage / available in multiple regions
- Easily approachable web UI
- Reliable
- Technical documentation
- Better API for managing the tests and other configuration (in addition to / instead of web UI)
- More flexibility for defining test alert conditions (multiple availability and performance-based alert rules)
- Geographically-based latency monitoring
- Endpoint health monitoring
- REST response testing
- Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.
- Large number of testing locations
- Easy to review test results
- Flexible alerting options
- Great training available
- The browser recorder can be complex to use.
- So much data is captured by each test. Knowing which is most important can be difficult at times.
- Creating a new graph can be complex because there are so many options.