BMC Track-It! PricingFormerly Numara Track-It!

Overall a good investment on initial purchase Is more expensive than some of the other vendors Difficult to get support help with license

smaller business and their even smaller IT departments. It's certainly more cost effective than fancy solutions, and it does what it needs. However, this … management in BMC Track-It! is practically useless. BMC Track-It! is more cost effective, and with a small amount of…

problem of having a help desk/asset management solution that was a bit more affordable than the system our campus was using. It also addressed the fact that … positive impact it had on ROI was that the software itself didn't require any expensive ongoing maintenance contracts since it was installed and managed by our … it would require contacting the vendor, at which point…

offers a pretty good value. If you let support coverage lapse, then trying to get support coverage again becomes prohibitively expensive. One great thing about … while to clean up the unwanted tickets. The support model is prohibitively expensive if you let support lapse and then need support once again. This is because … on-site solution so once purchased and installed, there…

time. Oversight was also much better. That said, it was also far more expensive, and it was developed more for managed service providers and large companies

Track-It! was less expensive and had similar features to the competition.

Cost initiative and ease of use