Name: athenaOne
Rating: 7.5 (15 reviews)
Author: athenahealth

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

AI Code Generation

Automation Testing

Beta Testing

Feature Management

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Demand Planning

Internal Communications

Knowledge Management

Quality Management

Supply Chain Visibility

Whistleblowing

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

Blockchain-as-a-Service (BaaS)

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Embedded Database

Encryption Key Management

Fraud Detection

IT Alert Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

OpenStack Cloud

Scale-Out Storage

Test Management

User Activity Monitoring

Value Stream Management

WAN Optimization

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Enterprise Marketing Management

Grant Management Software

Livestream

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Sales Consulting

Sales Incentive Compensation Management

Sales Training

Sales

Agriculture

Inventory Management

Last Mile Delivery

Military and Defense

Online Ordering

Shipping

Vertical-Specific

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### Clinical Management
Users generally have mixed opinions about athenaOne's administrative and billing functionalities, but they seem to agree on the platform's clinical management capabilities. Reviewers appreciate the ease of charting and the comprehensive nature of the medical records within athenaOne. The platform's clinical management tools, such as templates and patient engagement features, are highlighted as strengths by users. Despite challenges in other areas, users find that athenaOne's clinical management functionalities contribute positively to their practice's efficiency and quality of care.

### Practice Management
Opinions on athenaOne's practice management functionalities vary among users. While some praise its ability to streamline processes and improve efficiency, others express frustration with the system's complexity and the challenges faced in utilizing its full range of features. The platform's impact on revenue generation and staff workload also elicits mixed reviews, with some users reporting positive outcomes in terms of reduced overhead costs and increased revenue, while others highlight difficulties in billing processes and customer service interactions. Ultimately, user experiences with athenaOne's practice management tools appear to be a blend of successes and challenges, with individual outcomes likely influenced by factors such as practice size, staff expertise, and specific workflow needs.

### Billing and Revenue Cycle Management (RCM
Opinions on athenaOne's billing and revenue cycle management (rcm) capabilities vary widely among users. While some users praise the ease of use and efficiency in claims scrubbing and revenue stream improvement, others express frustration with frequent errors, slow updates on payments, and the need for additional staff to handle daily issues. The billing service and RCM have received mixed reviews, with some users finding them beneficial for revenue enhancement, while others highlight challenges with billing accuracy and customer service responsiveness.

### Reporting and Analytics
Some users appreciate athenaOne's reporting capabilities, noting that the software provides valuable insights and metrics for their operations. However, others express concerns about the complexity of the reporting features, indicating a need for additional support to navigate and utilize the reporting criteria effectively. Despite these mixed reviews, a common thread among users is the acknowledgment of athenaOne's potential in enhancing reporting and analytics functions to better meet their needs.

athenahealth headquartered in Watertown offers athenaOne, an integrated suite of its products providing a total medical practice management solution.

EHR Bundle

PM Bundle

Full Suite

RXNT

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Practice Management

Likelihood to Recommend

athenahealth is connecting care nationwide with cloud-based services and mobile tools for medical groups and health systems. With a network of more than 59,000 providers, athenahealth is helping providers thrive through change and focus on patient care. The company was named Best in KLAS #1 Overall Software Vendor for 2013.

Intuit Online Payroll (discontinued)

CEO (Chief Executive Officer)

athenaOne 2021-02-23 10:18:24

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TrustRadius

Whole organization

Easy to keep

Keep track

Easy to track

Easy to review

Home

Practice Management Software

We have been using athenaOne for the past 2 years at our 14 locations with 21 providers. Prior to that we were using another EMR and billing software. We were extremely frustrated with our previous software solution and that prompted us to look for an EMR/billing solution that will satisfy the need of our providers. Since switching to athenaOne we have experienced a significant increase in the productivity for our providers. At the same time there is an improvement in our cash flow, receivables and percent of revenue collected.

Very easy to keep track of quality measures.
Easy to track suspect conditions, care gaps.
Easy to review performance of providers across the whole organization.

At this point I can not think of anything that I am missing.

At least 2-3% increase in revenue collection.
Timely note completion rate went up.
Increase in payments from insurers for P4P.

athenaOne

Overview

What is athenaOne?