Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Webex Events (formerly Socio)
Score 8.5 out of 10
N/A
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
Webex Webinars
Score 8.3 out of 10
N/A
Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.N/A
Pricing
Webex Events (formerly Socio)Webex Webinars
Editions & Modules
No answers on this topic
Try Webex Events
Contact Sales
Offerings
Pricing Offerings
Webex Events (formerly Socio)Webex Webinars
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Webex Events (formerly Socio)Webex Webinars
Considered Both Products
Webex Events (formerly Socio)

No answer on this topic

Webex Webinars
Chose Webex Webinars
Webex Webinars has more customisation options than Zoom Webinars and allows a staggering 1,00,000 attendees in a webinar. It also provides detailed analytics after the webinar which helps us make informed decision and look for ways to increase our number of attendees and the …
Top Pros
Top Cons
Features
Webex Events (formerly Socio)Webex Webinars
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Webex Events (formerly Socio)
8.6
10 Ratings
4% above category average
Webex Webinars
-
Ratings
Responsive Design for Web Access8.410 Ratings00 Ratings
Mobile Application8.710 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.510 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Webex Events (formerly Socio)
9.4
9 Ratings
14% above category average
Webex Webinars
9.3
49 Ratings
12% above category average
Calendar integration10.01 Ratings9.542 Ratings
Meeting initiation10.01 Ratings00 Ratings
Integrates with social media10.01 Ratings00 Ratings
Record meetings / events8.48 Ratings9.348 Ratings
Slideshows9.01 Ratings9.245 Ratings
Event registration8.87 Ratings9.345 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Webex Events (formerly Socio)
8.0
8 Ratings
0% below category average
Webex Webinars
8.9
46 Ratings
7% above category average
Live chat8.08 Ratings00 Ratings
Audience polling8.17 Ratings9.145 Ratings
Q&A8.08 Ratings8.743 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Webex Events (formerly Socio)
8.7
7 Ratings
1% above category average
Webex Webinars
9.0
45 Ratings
6% above category average
User authentication8.67 Ratings00 Ratings
Participant roles & permissions8.77 Ratings8.745 Ratings
Confidential attendee list8.87 Ratings9.239 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Webex Events (formerly Socio)
8.6
8 Ratings
3% above category average
Webex Webinars
7.7
35 Ratings
4% below category average
Branding options8.37 Ratings7.233 Ratings
Attendee list export8.98 Ratings00 Ratings
Integration to Marketing Automation00 Ratings8.130 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Webex Events (formerly Socio)
8.2
9 Ratings
1% above category average
Webex Webinars
-
Ratings
Registration, RSVP, and ticketing8.36 Ratings00 Ratings
Email marketing10.01 Ratings00 Ratings
Livestreaming8.08 Ratings00 Ratings
Audience engagement8.09 Ratings00 Ratings
Event recording8.38 Ratings00 Ratings
Virtual booths7.07 Ratings00 Ratings
Networking7.88 Ratings00 Ratings
Event analytics8.48 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Webex Events (formerly Socio)
-
Ratings
Webex Webinars
8.7
43 Ratings
14% above category average
Dashboards00 Ratings8.239 Ratings
Data exportability00 Ratings9.140 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Webex Events (formerly Socio)
-
Ratings
Webex Webinars
8.4
49 Ratings
3% above category average
High quality audio00 Ratings8.749 Ratings
Mobile support00 Ratings8.244 Ratings
Best Alternatives
Webex Events (formerly Socio)Webex Webinars
Small Businesses
OneCause
OneCause
Score 9.2 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
ON24
ON24
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Webex Events (formerly Socio)Webex Webinars
Likelihood to Recommend
9.1
(60 ratings)
8.5
(49 ratings)
Likelihood to Renew
9.1
(2 ratings)
7.5
(4 ratings)
Usability
-
(0 ratings)
9.0
(26 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.2
(1 ratings)
6.3
(26 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Webex Events (formerly Socio)Webex Webinars
Likelihood to Recommend
Cisco
WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
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Cisco
With the help of Webex Webinars, creating interactive sessions has become very simple. One great thing about Webex Webinars is the option to engage the audience. We can create polls, create some NPS-related surveys, introduce live polling, create emoji reactions, etc. within the webinar platform, which helps us understand the pulse of the user.
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Pros
Cisco
  • It has quite a few optional and customizable features that can be utilized.
  • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
  • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
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Cisco
  • Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
  • Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
  • Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
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Cons
Cisco
  • Sometimes I feel like it uses too many resources and makes my computer go slower
  • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
  • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
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Cisco
  • There always seems to be room for video quality improvement (not a necessity, but would be nice)
  • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
  • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
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Likelihood to Renew
Cisco
Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
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Cisco
Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
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Usability
Cisco
No answers on this topic
Cisco
My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
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Reliability and Availability
Cisco
No answers on this topic
Cisco
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
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Performance
Cisco
No answers on this topic
Cisco
Fast, reliable, and consistent performance
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Support Rating
Cisco
Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
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Cisco
I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, use video or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
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Implementation Rating
Cisco
No answers on this topic
Cisco
The implementation process was fairly simple and straightforward
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Alternatives Considered
Cisco
We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
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Cisco
We actually prefer MS teams as its now easier to chat; manage virtual backgrounds, better audio, and overall more features and tools. Given we actually use MS teams for daily meetings now, it led to us also using MS Events. As a result, we began to consolidate to only using MS teams for both daily meetings and MS events for larger meetings - in lieu of Webex Events
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Scalability
Cisco
No answers on this topic
Cisco
The scalability is really easy
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Return on Investment
Cisco
  • User retention has increased by 25% with the help of Webex Events
  • Lead retrieval at events is made very simple, thereby saving a lot of time for us
  • Session tracking gives us a lot of valuable insights, helping us understand our users better
  • Lead location tracking is present which helps us segment our audience better
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Cisco
  • Allowed us to keep our product development moving forward during the pandemic.
  • Reduced our travel costs by hosting virtual events.
  • Allows us to host more events because of reduced cost over in-person events.
  • Helps us with faster time to market on features as we can quickly set up and host a focus group.
Read full review
ScreenShots

Webex Events (formerly Socio) Screenshots

Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.