Trend Micro Worry-Free Services Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Trend Micro Worry-Free Services Suite
Score 9.0 out of 10
N/A
Trend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A
Pricing
Trend Micro Worry-Free Services Suite
Editions & Modules
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Offerings
Pricing Offerings
Trend Micro Worry-Free Services Suite
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Trend Micro Worry-Free Services Suite
Considered Both Products
Trend Micro Worry-Free Services Suite
Chose Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite seems to perform better. Easier to install and manage.
Chose Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite felt more like a native cloud app compared to Bitdefender. Bitdefender had a large heavy footprint still to install on at least one or two devices where as Trend Micro Worry-Free Services Suite clients were all the same. I used Watchguard …
Chose Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite is less expensive and easier to implement. It also has better visibility on the market. It has a complete range of other solutions allowing us to offer other versions or more complete products such as Trend Micro Worry-Free Services Suite …
Chose Trend Micro Worry-Free Services Suite
Trend Micro is a good product and does well against the competition. Cost and functionality are right in the sweet spot when it comes to ROI. We have used some freeware as added protection with this product and probably didn't need to. The offering is robust and has many …
Chose Trend Micro Worry-Free Services Suite
Trend Micro was initially chosen as it was what our MSP suggested. As we have grown we have realized it doesn't work for us and have been migrating our endpoints to Webroot SecureAnywhere endpoint protection and have been very happy. It is less expensive and improves in many …
Chose Trend Micro Worry-Free Services Suite
Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a …
Chose Trend Micro Worry-Free Services Suite
Worry Free is cheaper than the other vendors and the features are similar, the performance is very good and the option for cloud management was very important to our decision. We are very satisfied with the application, and, we don't have any plans to change applications at …
Chose Trend Micro Worry-Free Services Suite
There is no comparison, I would hands down use Trend Micro Worry-Free Business Security over any other security solution. I've worked in Break/Fix and seen time after time Norton, Kaspersky, McAfee, Eset, SecureIT all completely miss infections on computers. Why waste your …
Chose Trend Micro Worry-Free Services Suite
Trend Micro is a leader in Gartner Quadrant for endpoint protection, with the best awards and 3rd party certification about their readiness and capabilities with zero day threat and unknown attacks. The single feature that with the hosted solution you do not need internal …
Features
Trend Micro Worry-Free Services Suite
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Trend Micro Worry-Free Services Suite
9.3
4 Ratings
9% above category average
Anti-Exploit Technology9.13 Ratings
Endpoint Detection and Response (EDR)9.43 Ratings
Centralized Management9.94 Ratings
Hybrid Deployment Support9.82 Ratings
Infection Remediation9.34 Ratings
Vulnerability Management9.73 Ratings
Malware Detection8.34 Ratings
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Trend Micro Worry-Free Services Suite
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User Ratings
Trend Micro Worry-Free Services Suite
Likelihood to Recommend
9.6
(10 ratings)
Usability
9.5
(4 ratings)
Support Rating
9.4
(2 ratings)
User Testimonials
Trend Micro Worry-Free Services Suite
Likelihood to Recommend
Trend Micro
With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
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Pros
Trend Micro
  • Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
  • Central Control Manager capabilities to have control about what happens in the environment
  • No need to have internal infrastructure to host further than your workstations or terminals
  • No need to have dedicated team for security or endpoint protection
  • Maintenance and updates are available just as released, no need to take actions on that side
  • Great capabilities as a connected threat defense platform
  • Endpoint protection features and quality for SMBs
  • Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage
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Cons
Trend Micro
  • It would be better if there were an unload password for each policy instead of one for the whole organization.
  • We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
  • When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.
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Usability
Trend Micro
Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
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Support Rating
Trend Micro
The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
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Alternatives Considered
Trend Micro
Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
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Return on Investment
Trend Micro
  • It has stopped several malicious items from getting into our system.
  • It's also saved money over our previous Anti-Virus solution (Kaspersky)
  • Ease of Setup/Use
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