We did look at several competitors of Tellenium MoT 5 - 6 years ago when first considering carrier issues assistance. Tellenium's pricing and breadth of services were the best of all considered. We have been engaged with Tellenium Management of Things for over 5 years and we …
I have worked in Tangoe minimally and Tellennium's portal is much more user-friendly. You can do a lot more with Tangoe, but you must be trained to do so. MoT is very easy to use and anyone can use it with minimal training.
I have also worked in an organization that provided TEM …
Tellenium MoT has found services that were not canceled, brought these to our attention, and submitted the cancels on our behalf saving us lots of dollars.
It is a pleasure working with our Tellenium MoT account team. They are extremely responsive and helpful. I find no deficiencies in their functionality.
They offer demos and tutorials when you initially start the partnership. It's fairly easy to learn/use once you can log in to the MoT Dashboard and navigate around.
I have worked in Tangoe minimally and Tellennium's portal is much more user-friendly. You can do a lot more with Tangoe, but you must be trained to do so. MoT is very easy to use and anyone can use it with minimal training. I have also worked in an organization that provided TEM services. Unfortunately, it was all provided through Excel spreadsheets, which are prone to error and extremely outdated.