Thankful vs. zoovu

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Thankful
Score 0.0 out of 10
N/A
The Thankful platform is modular software that optimizes customer service processes. Thankful's virtual assistant streamlines help desk operations and delivers better insights into customer sentiment.N/A
zoovu
Score 7.0 out of 10
N/A
zoovu, headquartered in New York, offers their AI virtual assistant and chatbot for ecommerce and customer engagement, guided selling, and interactive product recommendations.N/A
Pricing
Thankfulzoovu
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Thankfulzoovu
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
Thankfulzoovu
Small Businesses
ZoomInfo Chat
ZoomInfo Chat
Score 9.1 out of 10
ZoomInfo Chat
ZoomInfo Chat
Score 9.1 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Thankfulzoovu
Likelihood to Recommend
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Thankfulzoovu
Likelihood to Recommend
Thankful
No answers on this topic
zoovu
When we researched similar tools out there, we decided to go with zoovu due to price and also felt it could do what we wanted it to do. But honestly not sure I would recommend as it's not very intuitive.
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Pros
Thankful
No answers on this topic
zoovu
  • Able to make very specific, customized product solutions for customers
  • Decent customer support
  • Fairly easy to stylize each assistant for brand
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Cons
Thankful
No answers on this topic
zoovu
  • Metrics are lacking in my opinion- sales attribution for every product clicked on (and don't have a way to truly track real conversion)
  • Learning the backend setup has a learning curve I've found - would recommend starting/learning with a very simple assistant. Ours was complex and took many, many months to complete.
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Alternatives Considered
Thankful
No answers on this topic
zoovu
zoovu seemed to have the best price for the assistant we were looking to build.
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Return on Investment
Thankful
No answers on this topic
zoovu
  • The ROI metrics aren't very credible in my opinion - so can't say. Wish there were a valid way to connect click assistant click through to verified purchase.
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ScreenShots