ManageEngine ServiceDesk Plus vs. SMART Service Desk
ManageEngine ServiceDesk Plus vs. SMART Service Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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ManageEngine ServiceDesk Plus | N/A | ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation. | $10 Starting Price Per Month | |
SMART Service Desk | N/A | SMART Service Desk is an ITSM solution from the company of that name headquartered in Arizona. | N/A |
ManageEngine ServiceDesk Plus | SMART Service Desk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ManageEngine ServiceDesk Plus | SMART Service Desk | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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ManageEngine ServiceDesk Plus | SMART Service Desk | |
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Small Businesses | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ManageEngine ServiceDesk Plus | SMART Service Desk | |
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Likelihood to Recommend | 9.0 (19 ratings) | - (0 ratings) |
Likelihood to Renew | 6.0 (1 ratings) | - (0 ratings) |
Usability | 8.0 (3 ratings) | - (0 ratings) |
Support Rating | 9.0 (3 ratings) | - (0 ratings) |
ManageEngine ServiceDesk Plus | SMART Service Desk | |
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Likelihood to Recommend | ManageEngine, A Div of Zoho Corporation Pvt Ltd | SMART Service Desk No answers on this topic |
Pros | ManageEngine, A Div of Zoho Corporation Pvt Ltd | SMART Service Desk No answers on this topic |
Cons | ManageEngine, A Div of Zoho Corporation Pvt Ltd | SMART Service Desk No answers on this topic |
Likelihood to Renew | ManageEngine, A Div of Zoho Corporation Pvt Ltd | SMART Service Desk No answers on this topic |
Usability | ManageEngine, A Div of Zoho Corporation Pvt Ltd | SMART Service Desk No answers on this topic |
Support Rating | ManageEngine, A Div of Zoho Corporation Pvt Ltd | SMART Service Desk No answers on this topic |
Alternatives Considered | ManageEngine, A Div of Zoho Corporation Pvt Ltd | SMART Service Desk No answers on this topic |
Return on Investment | ManageEngine, A Div of Zoho Corporation Pvt Ltd | SMART Service Desk No answers on this topic |
ScreenShots |