ManageEngine ServiceDesk Plus vs. SherpaDesk
ManageEngine ServiceDesk Plus vs. SherpaDesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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ManageEngine ServiceDesk Plus | N/A | ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation. | $10 Starting Price Per Month | |
SherpaDesk | Mid-Size Companies (51-1,000 employees) | SherpaDesk is a help desk / ticketing platform with time tracking, invoice generation, and business intelligence capabilities. | $0 per agent |
ManageEngine ServiceDesk Plus | SherpaDesk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ManageEngine ServiceDesk Plus | SherpaDesk | |
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Top Pros | ||
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Self Help Community |
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Multi-Channel Help |
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ManageEngine ServiceDesk Plus | SherpaDesk | |
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Small Businesses | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ManageEngine ServiceDesk Plus | SherpaDesk | |
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Likelihood to Recommend | 9.0 (19 ratings) | 8.0 (3 ratings) |
Likelihood to Renew | 6.0 (1 ratings) | - (0 ratings) |
Usability | 8.0 (3 ratings) | - (0 ratings) |
Support Rating | 9.0 (3 ratings) | - (0 ratings) |
ManageEngine ServiceDesk Plus | SherpaDesk | |
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Likelihood to Recommend | ManageEngine, A Div of Zoho Corporation Pvt Ltd | SherpaDesk |
Pros | ManageEngine, A Div of Zoho Corporation Pvt Ltd | SherpaDesk |
Cons | ManageEngine, A Div of Zoho Corporation Pvt Ltd | SherpaDesk |
Likelihood to Renew | ManageEngine, A Div of Zoho Corporation Pvt Ltd | SherpaDesk No answers on this topic |
Usability | ManageEngine, A Div of Zoho Corporation Pvt Ltd | SherpaDesk No answers on this topic |
Support Rating | ManageEngine, A Div of Zoho Corporation Pvt Ltd | SherpaDesk No answers on this topic |
Alternatives Considered | ManageEngine, A Div of Zoho Corporation Pvt Ltd | SherpaDesk |
Return on Investment | ManageEngine, A Div of Zoho Corporation Pvt Ltd | SherpaDesk |
ScreenShots | SherpaDesk Screenshots |