SentiSum vs. Verint Voice of the Customer
SentiSum vs. Verint Voice of the Customer
Product | Rating | Most Used By | Product Summary | Starting Price |
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SentiSum | N/A | SentiSum, from the company of the same name headquartered in London, enables users to put the voice of the customer at the centre of a business's service operations, and make strategic customer experience, product and marketing decisions based on what customers want. SentiSum’s AI plugs into Zendesk, Dixa, Intercom, Gorgias or other service platforms to report on customer trends in real-time and automatically triage high-priority issues to relevant agents and teams. | $800 per month | |
Verint Voice of the Customer | N/A | Verint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences. | N/A |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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SentiSum | Verint Voice of the Customer | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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SentiSum | Verint Voice of the Customer | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SentiSum | Verint Voice of the Customer | |
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Likelihood to Recommend | - (0 ratings) | 8.5 (8 ratings) |
Likelihood to Renew | - (0 ratings) | 9.7 (2 ratings) |
Usability | - (0 ratings) | 8.6 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (3 ratings) |
SentiSum | Verint Voice of the Customer | |
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Likelihood to Recommend | ![]() SentiSum No answers on this topic | Verint
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Pros | ![]() SentiSum No answers on this topic | Verint
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Cons | ![]() SentiSum No answers on this topic | Verint
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Likelihood to Renew | ![]() SentiSum No answers on this topic | Verint
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Usability | ![]() SentiSum No answers on this topic | Verint
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Support Rating | ![]() SentiSum No answers on this topic | Verint
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Alternatives Considered | ![]() SentiSum No answers on this topic | Verint
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Return on Investment | ![]() SentiSum No answers on this topic | Verint
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