Likelihood to Recommend If you are onboarding new employees or consultants and you have a complex product, solution, or your business is layered and complex, this can help distill down the layers into basics so that new team or partners can build their knowledge base up the right way. This ensures they are learning what needs to be learned, and not what they surmise or assume, which can be incorrect and cause issues down the road - this is especially sensitive in our field. Training of all kinds can be done easily with this tool.
Read full review Good situation: when you have way too many tools hosting content, Spekit is great at bringing everything together so I don't need to remember where things are hosted. I just need to know ish how to search. Bad: I feel like it still doesn't help people discover content nearly as much. The nice thing about a
Confluence or other systems like that is that there are resources right in front of you, VS having to know what to search for. Also, I hate the extension, stop cluttering up Gmail.
Read full review Pros Open to feedback and ideas and constantly innovating and iterating on their product to serve new needs that arise Making me feel like more than just a customer: They aren't transactional and focus on building the relationship and making me feel heard. Extremely easy to use product so building content takes little time, and I can leverage other subject matter experts to build content as well. Read full review Spekit is quick and easy to install and start using. Spekit's customer support is second to none. Spekit offers a lot of flexibility for users to customize for particular situations. Read full review Cons Media import (audio, video) are still in infancy. Reliability of uploaded content isn't 100%. The Events function lacks some features that are more built out in other platforms. Reporting interface has a bit of a learning curve, but overall isn't bad. Read full review Wish it was easier to insert hyperlinks. Wish changes could be made once and duplicated to related pages. Would be nice to rearrange Speks on a user level. Do not seem to be able to share specific Speks. Read full review Likelihood to Renew Worried about its acquisition by Seismic and hope that they don't change the product or the terms drastically.
Read full review Usability It's completely simple and intuitive, anyone can pick it up. The hardest part is looking for a save button and finally figuring out you don't need one. We don't provide training for users and never have complaints. For creators, we provide best practices, but using Lessonly itself requires nothing .
Read full review Support Rating The support team is very friendly and eager to help you learn the ins and outs of Lessonly. They can set up training for large groups or send links in a chat for individual help. They are quick to respond and if one person doesn't have the answer, they will collaborate with others to help find the answer.
Read full review Alternatives Considered I felt some of these products had more features than were necessary and needed for our team. Some of them were limited on the number of content creators that were allowed which to me forces you to use one or two people to create content where I would rather see it done by key members of each department.
Read full review Spekit is fine, I just feel like it doesn't have the world's best upfront organizational tool. I like
Atlassian Confluence due to the ability to have pages and have an organized thought. That does take significantly more effort to keep it organized and up to date which everyone doesn't really want to have. On the flip side, Spekit does have a great search tool, which is a lot like other enterprise search tools, this one just happens to be used by the sales team. Overall, I'm a fan, except for their chrome extension - stop invading my space.
Read full review Return on Investment We've had an increase in quality overall as a company, as we are able to continually train our employees outside of our New Hire Training program. We've seen stronger communication as we are able to send out material to our stylists about products, policies, procedures, etc. and they are able to provide us with feedback. After all, it is their tool for learning and we want to know the best way to provide that information to our Team Members. Read full review I've only been in my position for a brief while, so I'm not sure yet. I know it's helped longer tenured members of my team do very well! Read full review ScreenShots