Samespace vs. Sprinklr Service
Samespace vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Samespace | Mid-Size Companies (51-1,000 employees) | Samespace supports customer experience, and aims to increase agent productivity. Samespace integrates into a CRM to make contact center agile and adaptable, to make sales and support teams more productive with automation and streamlined workflows. The solution includes Dialer, IVR, webchat and on-net calls, and AI-powered analytics. | $50 per user per month, billed annually. Starting at 10 users. | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables customer and agent experience across 30+ digital, social and voice channels, and delivers real-time insights. Enables customers to interact with a brand on their preferred channel for consistent brand experience. Empowers agents with unified/360 customer view and recommends the most relevant responses with AI to improve agent productivity and experience.… | $249 per month per seat |
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Entry-level Setup Fee | $50 per user per month | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Samespace | Sprinklr Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Samespace | Sprinklr Service | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Samespace | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Samespace | Sprinklr Service | |
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Likelihood to Recommend | Samespace No answers on this topic | ![]() Sprinklr
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Pros | Samespace No answers on this topic | ![]() Sprinklr
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Cons | Samespace No answers on this topic | ![]() Sprinklr
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Likelihood to Renew | Samespace No answers on this topic | ![]() Sprinklr
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Usability | Samespace No answers on this topic | ![]() Sprinklr
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Reliability and Availability | Samespace No answers on this topic | ![]() Sprinklr
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Performance | Samespace No answers on this topic | ![]() Sprinklr
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Support Rating | Samespace No answers on this topic | ![]() Sprinklr
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In-Person Training | Samespace No answers on this topic | ![]() Sprinklr
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Implementation Rating | Samespace No answers on this topic | ![]() Sprinklr
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Alternatives Considered | Samespace No answers on this topic | ![]() Sprinklr
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Return on Investment | Samespace No answers on this topic | ![]() Sprinklr
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ScreenShots |