Salesforce Experience Cloud vs. WATI.io
Salesforce Experience Cloud vs. WATI.io
Product | Rating | Most Used By | Product Summary | Starting Price |
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Salesforce Experience Cloud | N/A | Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and… | N/A | |
WATI.io | N/A | WATI is a SaaS platform that helps businesses communicate with their customers through customer engagement software built on WhatsApp’s Business API. With it, businesses can conduct personalized conversations, be accessible and engage with customers in real-time. | $49 per month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Salesforce Experience Cloud | WATI.io | |
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Top Cons |
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Security |
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Platform & Infrastructure |
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Web Content Creation |
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Web Content Management |
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Results and Analysis |
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Digital Experience Platform |
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Salesforce Experience Cloud | WATI.io | |
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Small Businesses | Progress Sitefinity Score 7.7 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Conversica Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Salesforce Experience Cloud | WATI.io | |
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Likelihood to Recommend | 10.0 (52 ratings) | 8.0 (1 ratings) |
Usability | 9.4 (4 ratings) | - (0 ratings) |
Performance | 9.1 (5 ratings) | - (0 ratings) |
Support Rating | 7.7 (17 ratings) | - (0 ratings) |
Ease of integration | 9.4 (4 ratings) | - (0 ratings) |
Salesforce Experience Cloud | WATI.io | |
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Likelihood to Recommend | Salesforce | WATI.io |
Pros | Salesforce | WATI.io |
Cons | Salesforce | WATI.io |
Usability | Salesforce | WATI.io No answers on this topic |
Performance | Salesforce | WATI.io No answers on this topic |
Support Rating | Salesforce | WATI.io No answers on this topic |
Alternatives Considered | Salesforce | WATI.io |
Return on Investment | Salesforce | WATI.io |
ScreenShots |