Sakai is an open source learning
management system provided by the Apero Foundation. The LMS provides what it
calls Core and Expanded Features. The Core Features encompass an integrated
tool set that is tested by the Sakai community members and is then included
with each new release. The tool set can be configured by: instructors,
students, research investigators and project leaders. The other set of tools, known as “Contrib
Tools” are specific to Sakai tools and innovations that are developed…
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Skilljar Customer Education LMS
Score 9.1 out of 10
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Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. Skilljar is an external LMS that is purpose-built for customer and partner education. It enables the user to build courses, design learning paths, monetize training, and improve the customer experience through actionable analytics. Turn new buyers into successful users: Skilljar’s external LMS helps onboard customers and partners and turn them…
I've used Sakai to supplement my Public Speaking class. Public Speaking is very much a F2F type course, so I didn't use Sakai much for course content delivery. However, I did use it to post my syllabus, post my lecture slides, communicate any class announcements, and to conduct a final exam for the class. Building the final exam was very simple and I was easily able to swap out questions to vary it from term to term. Before I was a staff member and lecturer, I used Sakai as a student. My instructor used Sakai to varying degrees. I really appreciated it being the one-stop-receptacle for all-things class related. If I somehow lost an assignment instruction sheet, I could rely on it being posted there. For multimedia work it was lacking, at that time, but I know Sakai has been updated over time and I hope that part of it has improved. If I was ever frustrated by Sakai, it was because faculty used it in a piecemeal way. It's fine not to want to use the gradebook, but don't enter some grades and not others. It's wonderful to upload class documents to it; but don't do some and not others. Whatever way you're going to use Sakai, commit to it and use it well. Your students will thank you.
Skilljar is fantastic for structured onboarding processes. If you're looking to streamline and standardize the onboarding experience for your customers, especially for software or complex products, this platform is a gem. It allows you to create step-by-step courses guiding users through functionalities, reducing confusion and accelerating their learning curve.When you need versatility in content delivery, Skilljar is spot-on. Whether it's video tutorials, interactive quizzes, downloadable resources, or live webinars, the platform accommodates various formats. It's perfect for accommodating different learning styles and ensuring engagement.
For scenarios that demand highly complex simulations or immersive learning experiences, Skilljar's capabilities might fall short. While it supports interactive elements, extremely sophisticated simulations might require additional specialized software or platforms.
Sakai is flexible, providing a way for our customers (instructors) to customize their courses while staying in line with consistency and continuity of course design. This has allowed our courses to be far less cookie-cutter and stale. This is mostly accomplished through Sakai's LTI functionality and it's Lessons tool. This is particularly notable because not every course is the same, nor should it be. Our faculty and course developers can draw from OER resources, course text publisher assessment quiz banks and pull in content from sources from our library databases and services like YouTube.
Sakai is customizable, allowing us to pair it with our student information system to automatically create and track with student registration data - including adding new students and removing students who have elected to drop a course. The customization features also include being able to create course templates for individual schools or courses using specific tools or sequences of tools as well as a way to personalize content for students when they engage with each lesson.
Sakai is stable in the market. We have been using Sakai for almost 10 years and continue to see it improve; responding to changing trends in browser technologies, mobile platforms and accessibility requirements. Multiple programs offered over the years have been recognized by outside organizations like BestColleges.com for our programs and given high marks by students taking the courses offered in Sakai.
Sakai allows our faculty to inform it's continued evolution. We work closely with the developers, having a front seat to how things can work and function for our faculty. There have been multiple occasions where faculty ask, "Can Sakai do this?" and the answer is never "No."
Unlimited courses, learning paths, quizzes, pages, plans, and certifications
Ease of use for students, administrators, and content creators
Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
Asking for and listening to customer feedback for enhancements
Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
Features that allow for the translation of content to allow access to content across languages.
Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
Sakai is a good general learning management system - it is not leading edge but rather a stable system with standard learning management system features. It can be fairly easily customized and is fairly easy to learn from both student learning and faculty administrative vantage points. New paradigms for online learning though are emergent so the current field should also be investigated with competitors.
When faculty are preparing courses from term to term, a portion of the content is static within a specific discipline. The time it takes to import past lessons into new versions of Sakai can be an inefficient use of my time. When I want to add new content and edit from the old content, it's reliant upon me to cut and paste the content from term to term rather than simply import and edit from a backup.
The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
Since Sakai is open-source their documentation is often lacking and support is absolutely needed onsite. Internal documentation is more important with Sakai than other services. The Sakai community is fun, passionate, engaged, and absolutely doing their best, but it's an uphill battle against the current market and trends.
I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
As an adjunct professor, I didn't pick Sakai for the university. I have experience with Moodle, Blackboard, eCollege, iBoard and now Sakai. I would have to say that Sakai is one of my all time favorite LMSs to use as it is very easy to navigate.
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
Sakai makes it easy for students to monitor grades which puts their minds at ease.
Sakai makes it easy for teachers to assign and receive assignments from students.
Communication is one of the most important and one of the most taxing parts of an educational system. Sakai makes this process just a little bit easier.
Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
