Red Hat OpenShift on IBM Cloud vs. SUSE Rancher

RedHat OpenShift is not only suited for IBM Cloud but can run in ANY cloud. We installed in Azure Cloud, for example. It can also run on Linux servers or a Power 9 machine. It is built for multi-cloud or on-prem environments. IBM support provides such excellent guidance in the installation and configuration that no other product on the market can beat it.

Incentivized

SUSE Rancher as a management tool becomes useful on a larger scale. Small deployments not so much. If someone also requires Kubernetes capacity or storage, Rancher is an excellent choice. Also, without Kubernetes' skills, it is unlikely that Rancher deployment is going to be a success. Then again if someone else is managing your Kubernetes capacity, setting up the software's capacity will yield greater control. Rancher is not a very integrated solution similar to others in the market.

Incentivized

• Multiclick provisioning of resources makes it super easy to manage pods and deployments. We don't have to maintain code for the same
• In built security features and customizability ensures that organization wide standards are integrated well into the containers
• Automated backups, scale ups and fail recovery makes sure of minimal down time

Incentivized

• Public and private cloud infrastructure providers based on K8s CAPI
• REST API that can be used to integrate company services with Rancher
• GUI that is easy to learn and use in daily operations
• Builtin GitOps automation solution based on Fleet project
• It is fully open source

• I wish it had better compatibility with docker file syntax. We had issues when it couldn't build standard docker files
• Wish it had better documentation
• Wish they offered fully supported client libraries for the Openshift API rather than dumping it on a 3rd party

Incentivized

• No possibility to snapshot Projects. You can snapshot and restore the whole Kubernetes cluster, but not a Project or Namespace. For this, you have to use external tools.
• You cannot detach the Rancher-created Kubernetes clusters from Rancher management.

Overall it deserves an 8 out of 10. The platform is very easy to use as long as the UI is stable. We have had a few buggy versions in the past. However the CLI is excellent and the platform is simple to manage and maintain. It is easy to deploy and offer for company wide use which increases utilization and ROI.

Incentivized

I think response time for IBM Cloud support should be improved.

Incentivized

The documentation is quite complete and there is a very active community that is willing to collaborate and answer questions for those who are just starting out.

We evaluated a number of potential solutions and ultimately chose Red Hat OpenShift because it was compatible with our existing technology. Time and costs savings have been realized throughout the company since we implemented Red Hat OpenShift, and the IT department has been freed up to focus on activities that are more valuable.

Incentivized

We started using SUSE Rancher in the early days and spent a large amount of time getting to know and love it. This was before the days of some of the likes of Amazon Web Services who may now provide a cheaper but less feature-rich alternative to SUSE Rancher, however we have yet to explore this.

Incentivized

The investment for small environments is quite significant. There has to be a compelling case to enhance the areas where SUSE Rancher brings in value to make such a financial leap. There is also a free version to test the value propositions, which will help support the user's buying decisions. More clusters, more volume, more tasks and more complexity in the environment equals more value that Rancher can provide.

Incentivized

• Our customer satisfaction and NPS score has had positive outcomes based on new architecture
• We are focused on business outcomes vs running the service and maintenance
• OpenShift on IBM Cloud has had a direct, positive impact on TCO, ROI, and payback period
• Our staff is more focused on higher-level business activities, i.e. acquiring & customer retention

Incentivized

• Shortens "Time-to-Market" factor for new business applications or implementing new functionalities. From 1 to 50 microservices-based business applications in 6 years.
• 24/7 availability, generates more money. There are many infrastructure components that are regularly powered-off for maintenance or upgrade, bur we rarely are turning off our downstream Kubernetes clusters where our business applications lives.
• Single Point of Contact with platform maintenance and development Team, eases implementation of new business applications