Qualtrics XM for Customer Frontlines vs. Verint Voice of the Customer
Qualtrics XM for Customer Frontlines vs. Verint Voice of the Customer
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Qualtrics XM for Customer Frontlines | N/A | Software to surface customer friction and guide frontline teams in the moment to better serve clients. Designed to improve processes, products, and digital properties, as well as increase customer lifetime value. The flagship Qualtrics Frontline Digital CX is a customer journey management solution, used to design, visualize, and orchestrate digital experiences that are optimized for the metrics that matter most to a business. | N/A | |
Verint Voice of the Customer | N/A | Verint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences. | N/A |
Qualtrics XM for Customer Frontlines | Verint Voice of the Customer | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Qualtrics XM for Customer Frontlines | Verint Voice of the Customer | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Qualtrics XM for Customer Frontlines | Verint Voice of the Customer | |
---|---|---|
Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Qualtrics XM for Customer Frontlines | Verint Voice of the Customer | |
---|---|---|
Likelihood to Recommend | 8.2 (1 ratings) | 8.5 (8 ratings) |
Likelihood to Renew | - (0 ratings) | 9.7 (2 ratings) |
Usability | - (0 ratings) | 8.6 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (3 ratings) |
Qualtrics XM for Customer Frontlines | Verint Voice of the Customer | |
---|---|---|
Likelihood to Recommend | Qualtrics | Verint |
Pros | Qualtrics | Verint |
Cons | Qualtrics | Verint |
Likelihood to Renew | Qualtrics No answers on this topic | Verint |
Usability | Qualtrics No answers on this topic | Verint |
Support Rating | Qualtrics No answers on this topic | Verint |
Alternatives Considered | Qualtrics | Verint |
Return on Investment | Qualtrics | Verint |
ScreenShots |