PointClickCare Core EHR Platform vs. SmartLinx Solutions

PointClickCare Core EHR Platform is an excellent platform for monitoring patient data. The ability to generate customizable reports is extremely helpful when it comes to analyzing various kinds of data (e.g administration record reports, action summary reports, detailed census reports). The platform really does a great job organizing patient data in a way that is intuitive and easy to interpret.

Incentivized

For an organization like ours, with staff at many different locations, it is extremely helpful. It also creates standardized workflows in all locations. Because the program is widely adopted, it is very helpful in that the training programs we have developed can be deployed at new locations. It is also helpful for different departments.

Incentivized

• Ease of documentation for Activities of Daily Living (ADL)
• In system Insurance Eligibility
• In system IRM (CRM)
• Full clinical chart that speaks to the financial application

• Remote time management
• Accuracy of reporting
• Ability to use over the web/smartphone

Incentivized

• It would be interesting to allow for a "post cash" aging view, whereby those who post cash can see what the aging will look like once a cash batch is posted. Otherwise, I have no immediate items which could benefit from imporvements.

• Dependent on security/firewalls
• Requires training
• Requires manual review at month end

Incentivized

Overall great product. Reporting could be much better and they are working on that.

I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.

If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.

Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.

PointClickCare Core EHR Platform was selected because it is organized much more cleanly than MatrixCare. In PointClickCare Core EHR Platform, patient EHRs are laid out in such a way that accessing different kinds of information is a lot quicker than it is in MatrixCare. In PointClickCare Core EHR Platform, all of the tabs (profile, census, DX list, progress notes, assessments, etc.) are easily accessible with just one click. In MatrixCare this is not the case, as you must first click into another menu before being able to access other tabs. Also the overall look of PointClickCare Core EHR Platform is more professional and streamlined.

Incentivized

UKG is a beast. I feel like it is meant for organizations with 1000 employees or more instead of a few hundred. SmartLinx Solutions is a bit more down-to-earth.

Incentivized

• The platform has helped to increase productivity within our organization.
• Increased workflow efficiency leading to less hours spending time compiling data.
• Allowed our organization to expand the number of business opportunities -- the increased workload is manageable due to PointClickCare Core EHR Platform's usability.

Incentivized

• Accuracy of reporting
• Accuracy of invoicing
• No worries on billable hours being missed

Incentivized