Likelihood to Recommend With their multiple compensation databases and the ability to quickly navigate and explore market matches, I can trust that the data is accurate and up-to-date and that I can confidently stand behind my recommendations after doing my in-the-box Payfactors work. PayScale is a company that continues to grow and develop by leaps and bounds , so getting onboard with them now is still essentially the ground floor of something incredible.
Read full review It's really an all-in-one solution for tracking the success of a sales team. You can establish unique earning paths per sales rep (user) to allow for flexible commission structures, bonus payouts for going above and beyond, and more. I think it's a great solution for anyone looking to get more insight into their sales team's productivity - and to expand an existing sales force.
Read full review Pros Real-time market data for the most up-to-date pay bands and ranges Robust internal organizational tools to manage multiple projects and collections of roles Quick Price tool can get a comprehensive compensation pick for a role within seconds. Internal help documents, message board communities, and live help agents are there if you need them Read full review We don’t have to calculate commissions in Excel anymore! It takes a fraction of the time it used to calculate commissions. Saves about 1-2 days on month end close. I like that it is easy for me and reps to drill down and see the calculations of their payouts. Reps can see calcs all month long instead of having to wait until the end of the month, so acts as a motivator. Sales managers can manage their direct reports better. When I first started using QP, I was not thrilled with the quota attainment reporting for dollars, percent, and team management. I’m glad that they added leaderboards and are working on better reporting. I like the UX and UI of the whole software. I like being able to export the following easily to Excel – resolved payouts for all payouts, payouts by rep, and Ledger (ASC 606) info. Admins can request that reps acknowledge their plans through QP, which helps with compliance and ensures we are in agreement with calculations. I like that they are adding a docusign feature. You can easily adjust earnings if a correction is needed, even after the month is closed. Just make sure you reverse from the end of the process (i.e. undo in ledger, undo the resolved payout, delete the unresolved payout, un-approve the deal). Read full review Cons I am not seeing an easy way to produce or export compensation summaries for multiple roles at once. I have to pull up multiple at once. The ERD and HRMA reports are in totally different formats and they don't have the same parameters to fine-tune matches. To be honest, I look forward to exploring more built-in features in 2024. It is a great program! Read full review More workspace roles with the ability to customize what each user is able to do. Currently, there's only member and team manager. The team manager currently has too much power and we want to remove some of the things they're able to do like approve deals. When you sync a deal from the CRM, you can override the earnings but you cannot override the field value you're syncing over. It would be great if that was possible. When you want to exclude a deal, you have to go in the filters and add a rule to exclude the ID. It would be better if there's an option to reject deals in certain paths as an approver. Read full review Support Rating We got a dedicated CSM to help with bugs, troubleshooting, and redesign of comp plans. When we ran into issues with the calculations, the CSM was able to assist identifying the root case so that we could fix it. CSM was also very receptive of product roadmap ideas and willing to engage quarterly or more often.
Read full review Alternatives Considered I continue to use both
CompAnalyst and Payfactors simultaneously and they both have many pros and few cons. PayScale seems to have more advanced capabilities and has more robust user-provided tweaking and cutting-edge features. The access to multiple databases is also a major benefit. While the look and feel of Payfactors seems more "21st century" than
CompAnalyst , I have to say that
CompAnalyst has some very intuitive features, like the ability to select many matches, add them to a list, and then export the lot of them in a single Excel file, that I do enjoy and that I don't believe Payfactors can match. That would be one drawback, however this doesn't really affect the end results, which are incredible, it just changes the path to get there a little bit.
Read full review I have looked at the integrated tools for CRMs such as Copper which tries to handle a leaderboard. This tool is not useful at all and does not motivate sales teams to perform. It does not consider sales quota and individual compensation in a relevant way. CRMs are primarily focused on the opportunity while QuotaPath is specifically focused on the sales member's performance.
Read full review Return on Investment Increased capacity to provide accurate and robust compensation analyses Ability to compare and contrast compensation schema between Payfactors and other databases. Access to an enormous database of help documents and lux pdfs regarding pay philosophies, compensation concepts, market developments, etc. Educational resources are phenomenal. Read full review Reduce commission calculations from a full day to minutes Provides both managers and reps with insight into their earnings Highly flexible plan structuring that allowed us to pay based on our objectives While saving money on the elimination of manual commission processing (+/12c days per year) I believe the real payback has been the way it has helped us to better incentivize and motivate our reps Read full review ScreenShots