Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
In my 23 year career in HR, I have used PeopleSoft, ADP, Ultipro, SAP, Workday, and Paycom. The first part of my career I used PeopleSoft, ADP, Ultipro, and SAP products. I then used Paycom for 8 years at 2 different organizations and really enjoyed its functionality and …
Paycom has really helped us to configure our timecards and payroll to fit our unique pay structure. The system made it easy for staff to understand and not just the payroll/HR department. We use paper pay checks, and the system uses the "home location" for delivery which is not necessarily where the employee works, just where they pick up their check. If we used direct deposit, I am sure that would not be an issue.
SAP HR can be well suited for global companies with operations in multiple countries. The Payroll module needs to be limited to one instance per country, otherwise trying to maintain multiple countries on the same instance is too complicated. I would not recommend using SAP HR and Payroll for smaller companies because the total cost of ownership and the lack of flexibility will make it unfeasible. There are many cloud-based options now a days available that would fit better for this type of scenario.
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Our TSR has been wonderful to work with. Every step of the way he was quick to respond and answer any questions we had. I knew I could reach him at any time (day or night) and he would be available to assist. Implementing a new HRIS system is obviously a huge task and I contribute all our success to our rep Kurt! Of course, with any implementation, there were bumps along the way and issues. But I always knew we would work as a team to get those issues figured out. Working in the Paycom system has been smooth and easy to learn and I enjoy the employee self-service interface. Our managers have had positive things to say and are all excited about the changes we have been able to make to our organization due to Paycom being implemented.
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
ADP is too complex, too many people to go through to get what you need, as you need it. I can only say that I don't want to ever have to go back to using ADP again., Wherever my career leads me - I will lead them to PAYCOM!!
SAP HR is suited for large companies with a sufficient budget. Small budgets will not be able to cover the expensive licensing, technical personnel and consultants required of an SAP installation.
In regards to the total cost of ownership, my ROI experience has been that by replacing SAP HR modules with cloud solutions we have been able to reduce the cost up to 60% while modernizing our systems and improving the employee experience.
I would encourage decision makers to look for cloud-based alternatives with a robust system integration, before believing that supporting every area of HR with a single SAP installation is a good long-term strategy. Having SAP HR as the core integrated to best-in-class cloud-based systems is a very valid and effective system strategy.