OnBase vs. Smart Communications SmartCOMM
OnBase vs. Smart Communications SmartCOMM
Product | Rating | Most Used By | Product Summary | Starting Price |
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OnBase | N/A | OnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements. | N/A | |
SmartCOMM | N/A | Smart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers. | N/A |
OnBase | Smart Communications SmartCOMM | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
OnBase | Smart Communications SmartCOMM | |
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Top Pros | No answers on this topic | |
Top Cons |
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OnBase | Smart Communications SmartCOMM | ||||||||||||||||||||||||||||||||||||||||||
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Enterprise Content Management |
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OnBase | Smart Communications SmartCOMM | |
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Small Businesses | Square 9 Softworks Score 9.9 out of 10 | EZ Texting Score 9.0 out of 10 |
Medium-sized Companies | MediaValet Score 9.9 out of 10 | Quadient Inspire Score 9.3 out of 10 |
Enterprises | MediaValet Score 9.9 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
OnBase | Smart Communications SmartCOMM | |
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Likelihood to Recommend | 9.5 (43 ratings) | 9.0 (2 ratings) |
Likelihood to Renew | 8.8 (7 ratings) | - (0 ratings) |
Usability | 8.6 (9 ratings) | - (0 ratings) |
Support Rating | 6.0 (16 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Online Training | 8.2 (1 ratings) | - (0 ratings) |
Implementation Rating | 8.7 (3 ratings) | - (0 ratings) |
Configurability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 7.3 (1 ratings) | - (0 ratings) |
OnBase | Smart Communications SmartCOMM | |
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Likelihood to Recommend | Hyland Software
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Pros | Hyland Software
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Cons | Hyland Software
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Likelihood to Renew | Hyland Software
| ![]() Smart Communications No answers on this topic |
Usability | Hyland Software
| ![]() Smart Communications No answers on this topic |
Support Rating | Hyland Software
| ![]() Smart Communications No answers on this topic |
In-Person Training | Hyland Software
| ![]() Smart Communications No answers on this topic |
Online Training | Hyland Software
| ![]() Smart Communications No answers on this topic |
Implementation Rating | Hyland Software
| ![]() Smart Communications No answers on this topic |
Alternatives Considered | Hyland Software
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Return on Investment | Hyland Software
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ScreenShots | OnBase Screenshots |