Netskope cloud access security broker (CASB) enables the user to identify and manage the use of cloud applications, regardless of whether they are managed or unmanaged, and prevents sensitive data from being exfiltrated from your environment by risky insiders or malicious cybercriminals who have breached your perimeter.
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SentinelOne Singularity
Score 8.8 out of 10
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SentinelOne is endpoint security software, from the company of the same name with offices in North America and Israel, presenting a combined antivirus and EDR solution.
Well suited for an organization that is either architecting their environment for majority SaaS usage, or presently is a cloud-first organization and wants greater insight into their existing cloud placements. It does provide good first-level DLP and will need to be supplemented with a purpose drive DLP control.
It works extremely well for investigating the root cause analysis of events because you can see so much detail into what was happening before, after, and around the detective incident. A weak point would be when the AI gets a little over-aggressive or doesn’t quite understand the use case for specific tools. Our RMM tool was detected as a pup.
Wide knowledge base and learning tutorials available for customer as well as partners.
Multiple use case be it only governing, data security or protection against threat can be catered and customized depending on objective organization wants to achieve. Talented pool of TAC team to reach out and resolve the concerns.
There are some minor issues with the platform that can be mildly frustrating, but the overall performance, peace of mind, and ROI make it worth using. The management console is intuitive and easy to learn, the endpoint clients are simple but give IT professionals enough data to make management easy and simple
There have been some struggles with their infrastructure keeping pace with demand and load. Support can only do so much and has to defer to known problems being escalated.
Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.
We felt that Netskope provided a more holistic view in the CASB space from a user and usage perspective. In addition, the cost structure for Menlo was a bit higher and was a bit more complicated in the installation and maintenance perspectives
SentinelOne had all of the major features that we were looking for. The other products either required too much administrative attention or were lacking key features. For example, one could be uninstalled by the end user. We required that the installation be password protected to protect against end user disabling or uninstalling. One product required manual intervention for all remediation which put to high a burden on limited staff. All products are always being revised so these may no longer be issues but they had a significant impact on our decision.
SentinelOne has already proved its value by stopping attacks that would have gone otherwise unnoticed until much later in their infection process.
The Vigilance team has provided quick response to threats that were not easily contained via the automated response SentinelOne's agents provide. This has given us a significant piece of mind.
