We have used RDR with our processing company. There was defiantly a lack of knowledge with the processing company when we had questions. Midigator has been very responsive to our needs.
We currently have personnel to care for chargebacks. An administrator to keep track of all chargebacks and even retrieve a couple ones that Midigator misses to let us know about. The administrator also helps by notifying the company ahead of time when chargebacks are …
Similar offerings, however, during the set-up process, Chargebacks 911 asked for detailed personal information on the principal owner of our organization. We were not comfortable with assigning corporate liability to an individual person.
We utilized Kount and Midigator concurrently for a short period of time. I have zero negatives to share about Kount, but we did not continue with them because we found Midigator to fill all of our current needs. In all truth, Kount and Midigator paired well together to cast a …
We didn't use other products when we were first evaluating different options in the space. We actually asked several people who they used and they pretty much all recommended Midigator, so we used them. They've been great to work with and I haven't even thought of switching or …
Midigator provides high level professional support any time we have had an issue. The fact that we were able to speak directly to the CEO in the early days of decision making was absolutely a factor. We loved that we could reach directly out to him any time, if needed. Their …
Other choices are more expensive and difficult to incorporate, but Kount provides the best value. However, this convenience comes at a price. As a result of this decision, we've opted for a more difficult integration solution, but one that provides far superior fraud detection …
Kount is cheaper and less complex to integrate than other options. However, that ease comes with reduced accuracy. The other option we have chosen was much more complex to integrate, but also has way more accuracy in determining actual fraudulent transactions. This can be …
Kount is one of the leaders in the industry in fraud prevention, when we analyzed, we stacked it up vs Fraud.net and Amazon Fraud Detector. Kount was the laser focused solution that we were looking for, it brought speed and efficiency to our payment verification method. It was …