Microsoft Teams vs. Mural

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Teams
Score 8.0 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$5
per month
Mural
Score 7.6 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
Pricing
Microsoft TeamsMural
Editions & Modules
Free
$0.00
per user/per month
Microsoft 365 Business Basic
$5.00
per user/per month
Microsoft 365 Business Standard
$12.50
per user/per month
Office 365 E3
$20.00
per user/per month
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
Microsoft TeamsMural
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.Plans are billed annually.
More Pricing Information
Community Pulse
Microsoft TeamsMural
Considered Both Products
Microsoft Teams
Chose Microsoft Teams
Microsoft Team is one of Microsoft's newest applications. Looking at the evolution of the Office suite, I can only imagine what Team will become with the next updates. It's a product that fills a need and has a lot of possibilities to evolve well. I would put it right in the …
Mural
Chose Mural
MURAL has an extensive number of features and shapes and sticky notes to differentiate between the collaborators. The chat feature is amazing on MURAL itself for amazing discussions. Having a Scenario map, empathy map, Persona grid, Team, or opportunity canvas are some of the …
Chose Mural
Mural has [a] more fun, [user-friendly], and easy to understand [design]. Other [applications] are a little faster.
Chose Mural
I have tested a number of project management, workflow, and whiteboarding tools. All of them have their drawbacks. Some are too prescriptive and too process orientated, whilst others lack the simplicity of MURAL (formerly Mural.ly).
Chose Mural
A couple of features I particularly appreciate are the content library (even though it should be improved) and the possibility to use multiple templates from different companies. Also the call feature looks interesting, even though I never used it so far. Overall, MURAL …
Top Pros
Top Cons
Features
Microsoft TeamsMural
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Teams
7.0
182 Ratings
12% below category average
Mural
-
Ratings
Task Management7.4137 Ratings00 Ratings
Gantt Charts6.170 Ratings00 Ratings
Scheduling7.7153 Ratings00 Ratings
Workflow Automation6.595 Ratings00 Ratings
Mobile Access7.8174 Ratings00 Ratings
Search7.3160 Ratings00 Ratings
Visual planning tools6.4111 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft Teams
7.6
191 Ratings
6% below category average
Mural
-
Ratings
Chat8.8190 Ratings00 Ratings
Notifications8.0189 Ratings00 Ratings
Discussions8.4177 Ratings00 Ratings
Surveys7.2104 Ratings00 Ratings
Internal knowledgebase6.9117 Ratings00 Ratings
Integrates with GoToMeeting6.847 Ratings00 Ratings
Integrates with Gmail and Google Hangouts6.043 Ratings00 Ratings
Integrates with Outlook8.8156 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft Teams
7.2
177 Ratings
11% below category average
Mural
-
Ratings
Versioning6.9122 Ratings00 Ratings
Video files7.4150 Ratings00 Ratings
Audio files7.5152 Ratings00 Ratings
Document collaboration8.0164 Ratings00 Ratings
Access control7.4148 Ratings00 Ratings
Advanced security features6.8110 Ratings00 Ratings
Integrates with Google Drive5.953 Ratings00 Ratings
Device sync7.9124 Ratings00 Ratings
Best Alternatives
Microsoft TeamsMural
Small Businesses
Avaza
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Score 9.6 out of 10
Canva
Canva
Score 9.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Canva
Canva
Score 9.2 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Miro
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft TeamsMural
Likelihood to Recommend
7.9
(269 ratings)
9.3
(20 ratings)
Likelihood to Renew
5.0
(9 ratings)
-
(0 ratings)
Usability
6.7
(52 ratings)
7.0
(1 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.3
(113 ratings)
9.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
6.3
(7 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
7.0
(7 ratings)
-
(0 ratings)
User Testimonials
Microsoft TeamsMural
Likelihood to Recommend
Microsoft
Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
Read full review
Mural
I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
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Pros
Microsoft
  • Virtual meetings - ease of set up and execution
  • File sharing! We build channels for projects, and being able to invite only project members is huge!
  • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
Read full review
Mural
  • enables easy for all collaboration especially in the hybrid environment
  • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
  • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
Read full review
Cons
Microsoft
  • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
  • It uses lots of computational resources while running and thus, slows down the system sometimes.
  • It allows a few channels per team. The number of channels could be increased for better productivity.
Read full review
Mural
  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
Read full review
Likelihood to Renew
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Read full review
Mural
No answers on this topic
Usability
Microsoft
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
Read full review
Mural
Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
most similar software. This always causes me problems switching to a
graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
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Reliability and Availability
Microsoft
Rare, but outages do happen
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Mural
No answers on this topic
Performance
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
Read full review
Mural
No answers on this topic
Support Rating
Microsoft
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
Read full review
Mural
Chat support tends to get back to you within a few hours and are always helpful.
Read full review
Implementation Rating
Microsoft
I find everything I need for my day-to-day work.
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Mural
No answers on this topic
Alternatives Considered
Microsoft
Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
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Mural
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
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Contract Terms and Pricing Model
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Mural
No answers on this topic
Scalability
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
Read full review
Mural
No answers on this topic
Professional Services
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
Read full review
Mural
No answers on this topic
Return on Investment
Microsoft
  • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
  • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
Read full review
Mural
  • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
  • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
  • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
Read full review
ScreenShots

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.