Microsoft Dynamics 365 Customer Service vs. REVE Chat
Microsoft Dynamics 365 Customer Service vs. REVE Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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![]() Microsoft Dynamics 365 Customer Service | N/A | Microsoft Dynamics 365 Customer Service is designed to create positive experiences through any channel and on any device to exceed customer expectations. | $50 per month per user | |
REVE Chat | N/A | REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto… | $12 per license per month |
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Entry-level Setup Fee | No setup fee | $12 per license per month | ||||||||||||||
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Microsoft Dynamics 365 Customer Service | REVE Chat | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Microsoft Dynamics 365 Customer Service | REVE Chat | |
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Small Businesses | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Microsoft Dynamics 365 Customer Service | REVE Chat | |
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Likelihood to Recommend | 10.0 (2 ratings) | 10.0 (1 ratings) |
Usability | 10.0 (1 ratings) | - (0 ratings) |
Microsoft Dynamics 365 Customer Service | REVE Chat | |
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Likelihood to Recommend | ![]() Microsoft
| REVE Systems
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Pros | ![]() Microsoft
| REVE Systems
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Cons | ![]() Microsoft
| REVE Systems
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Usability | ![]() Microsoft
| REVE Systems No answers on this topic |
Alternatives Considered | ![]() Microsoft | REVE Systems
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Return on Investment | ![]() Microsoft
| REVE Systems
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ScreenShots | REVE Chat Screenshots |