Microsoft Dynamics 365 Business Central vs. SAP Cloud ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics 365 Business Central
Score 8.1 out of 10
N/A
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.
$8
per month per user
SAP Cloud ERP
Score 8.6 out of 10
N/A
SAP Cloud ERP (SAP S/4HANA Cloud) is a modular ERP that enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally. SAP Cloud ERP is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value.​ ​​ SAP Cloud ERP is a foundational component of theN/A
Pricing
Microsoft Dynamics 365 Business CentralSAP Cloud ERP
Editions & Modules
Dynamics 365 Business Central Team Members
$8
per month (billed annually) per user
Dynamics 365 Business Central Essentials
$70
per month (billed annually) per user
Dynamics 365 Business Central Premium
$100
per month (billed annually) per user
No answers on this topic
Offerings
Pricing Offerings
Microsoft Dynamics 365 Business CentralSAP Cloud ERP
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsPer user, per month
More Pricing Information
Community Pulse
Microsoft Dynamics 365 Business CentralSAP Cloud ERP
Considered Both Products
Microsoft Dynamics 365 Business Central

No answer on this topic

SAP Cloud ERP
Chose SAP Cloud ERP
It ended up being a race between Dynamics and SAP. The superior SAP EWM was the final decider. In some areas, Dynamics outperformed SAP, especially on API maturity and integrations.
Chose SAP Cloud ERP
Microsoft is an all-in-one business management solution designed for small and medium-sized enterprises. It covers finance, operations, sales, and customer service, and it integrates with other Microsoft 365 applications. SAP S/4HANA Cloud is often seen as more suitable for …
Chose SAP Cloud ERP
SAP provides brilliant capabilities, specifically around alliances with other solutions and alliance partners.
Chose SAP Cloud ERP
More efficient tool to manage business processes and improve productivity in short run.
Chose SAP Cloud ERP
In comparison, all features of the software are the same. All are cost-effective and produce high productivity. The best in SAP S/4HANA Cloud is their implementation and adding more features by doing modifications as per company need. Easy to integrate with other software.
Features
Microsoft Dynamics 365 Business CentralSAP Cloud ERP
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.0
10 Ratings
5% below category average
SAP Cloud ERP
8.1
412 Ratings
10% above category average
Pay calculation7.310 Ratings7.8362 Ratings
Benefit plan administration6.48 Ratings7.9350 Ratings
Direct deposit files7.39 Ratings7.6349 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.8
24 Ratings
5% above category average
SAP Cloud ERP
7.7
631 Ratings
4% above category average
API for custom integration7.723 Ratings7.7605 Ratings
Plug-ins7.821 Ratings7.6558 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.9
28 Ratings
6% above category average
SAP Cloud ERP
8.3
726 Ratings
1% below category average
Single sign-on capability8.924 Ratings8.4683 Ratings
Role-based user permissions8.827 Ratings8.1715 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.8
29 Ratings
6% above category average
SAP Cloud ERP
7.7
733 Ratings
5% above category average
Dashboards7.625 Ratings7.7678 Ratings
Standard reports7.829 Ratings7.8720 Ratings
Custom reports8.028 Ratings7.6665 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.4
29 Ratings
9% above category average
SAP Cloud ERP
8.3
755 Ratings
8% above category average
Accounts payable8.928 Ratings8.2733 Ratings
Accounts receivable8.727 Ratings8.2698 Ratings
Global Financial Support7.816 Ratings7.9251 Ratings
Primary and Secondary Ledgers8.415 Ratings8.0264 Ratings
Journals and Reconciliations8.418 Ratings8.0283 Ratings
Configurable Accounting7.818 Ratings8.0259 Ratings
Standardized Processes8.819 Ratings8.3292 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.7
25 Ratings
9% above category average
SAP Cloud ERP
8.3
632 Ratings
5% above category average
Inventory tracking8.525 Ratings8.3618 Ratings
Automatic reordering8.017 Ratings7.8536 Ratings
Location management8.421 Ratings7.9511 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.1
27 Ratings
3% above category average
SAP Cloud ERP
8.2
644 Ratings
4% above category average
Pricing8.524 Ratings7.9614 Ratings
Order entry8.824 Ratings8.0624 Ratings
Credit card processing7.016 Ratings9.024 Ratings
Cost of goods sold9.121 Ratings8.2589 Ratings
Order Orchestration8.612 Ratings7.8213 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.2
19 Ratings
9% above category average
SAP Cloud ERP
8.5
277 Ratings
13% above category average
Billing Management8.217 Ratings9.01 Ratings
Cash and Asset Management8.418 Ratings7.9250 Ratings
Travel & Expense Management7.313 Ratings10.01 Ratings
Budgetary Control & Encumbrance Accounting8.215 Ratings7.5212 Ratings
Period Close8.218 Ratings8.0271 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.7
8 Ratings
14% above category average
SAP Cloud ERP
-
Ratings
Budgeting and Forecasting10.08 Ratings00 Ratings
Project Costing10.07 Ratings00 Ratings
Cost Capture10.08 Ratings00 Ratings
Capital Project Management8.05 Ratings00 Ratings
Customer Contract Compliance10.06 Ratings00 Ratings
Project Revenue Recognition8.04 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.5
11 Ratings
7% above category average
SAP Cloud ERP
9.3
1 Ratings
28% above category average
Project Planning and Scheduling7.410 Ratings10.01 Ratings
Task Insight for Project Managers7.010 Ratings8.01 Ratings
Project Mobile Functionality7.09 Ratings10.01 Ratings
Definable Resource Pools6.810 Ratings9.01 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.9
8 Ratings
18% above category average
SAP Cloud ERP
8.1
119 Ratings
9% above category average
Award Lifecycle Management6.78 Ratings8.1119 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.8
15 Ratings
11% above category average
SAP Cloud ERP
7.9
230 Ratings
12% above category average
Bids Analyzed and Compared7.09 Ratings7.7159 Ratings
Contract Authoring6.79 Ratings7.8163 Ratings
Contract Repository7.29 Ratings7.7158 Ratings
Requisitions-to-Purchase Orders Integrated8.013 Ratings8.1206 Ratings
Supplier Management7.212 Ratings8.0204 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.3
11 Ratings
23% above category average
SAP Cloud ERP
9.8
1 Ratings
39% above category average
Risk Repository6.910 Ratings10.01 Ratings
Control Management7.010 Ratings10.01 Ratings
Control Efficiency Assessments6.910 Ratings10.01 Ratings
Issue Detection7.310 Ratings9.01 Ratings
Remediation and Certification7.78 Ratings10.01 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.6
9 Ratings
10% above category average
SAP Cloud ERP
8.0
186 Ratings
15% above category average
Transportation Planning and Optimization7.07 Ratings8.1164 Ratings
Transportation Execution Management7.07 Ratings7.9159 Ratings
Trade and Customs Management7.67 Ratings7.7147 Ratings
Fulfillment Management7.49 Ratings8.2150 Ratings
Warehouse Workforce Management8.97 Ratings8.0151 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.0
9 Ratings
8% above category average
SAP Cloud ERP
8.2
180 Ratings
10% above category average
Production Process Design8.97 Ratings8.2163 Ratings
Production Management8.68 Ratings8.3165 Ratings
Configuration Management7.07 Ratings8.2155 Ratings
Work Execution8.97 Ratings8.1160 Ratings
Manufacturing Costs8.29 Ratings8.1160 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.8
11 Ratings
9% above category average
SAP Cloud ERP
7.7
217 Ratings
7% above category average
Forecasting6.911 Ratings7.6193 Ratings
Inventory Planning7.911 Ratings7.9208 Ratings
Performance Monitoring7.211 Ratings7.7197 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
9.0
8 Ratings
21% above category average
SAP Cloud ERP
9.0
198 Ratings
21% above category average
Proposal Management7.57 Ratings10.01 Ratings
Product Master Data Management8.27 Ratings8.0198 Ratings
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User Ratings
Microsoft Dynamics 365 Business CentralSAP Cloud ERP
Likelihood to Recommend
8.4
(29 ratings)
8.3
(706 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.6
(17 ratings)
Usability
8.5
(9 ratings)
8.0
(604 ratings)
Availability
8.0
(1 ratings)
9.0
(3 ratings)
Performance
-
(0 ratings)
9.0
(2 ratings)
Support Rating
10.0
(2 ratings)
6.6
(78 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Online Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
7.6
(9 ratings)
Configurability
-
(0 ratings)
8.3
(4 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
4.6
(2 ratings)
Ease of integration
-
(0 ratings)
8.0
(2 ratings)
Product Scalability
-
(0 ratings)
8.0
(2 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
6.5
(3 ratings)
Vendor pre-sale
-
(0 ratings)
7.1
(3 ratings)
User Testimonials
Microsoft Dynamics 365 Business CentralSAP Cloud ERP
Likelihood to Recommend
Microsoft
Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
Read full review
SAP
SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
Read full review
Pros
Microsoft
  • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
  • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
  • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
  • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
Read full review
SAP
  • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
  • It enables faster and accurate data processing, which enhances decision-making.
  • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
Read full review
Cons
Microsoft
  • Some functions could be a bit more user friendly, intuitive.
  • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
  • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
Read full review
SAP
  • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
  • Implementation of AI bot on common tasks.
  • There are no offline functionality that users can use remotely.
  • As the scalability of the products grows, they become more expensive.
Read full review
Likelihood to Renew
Microsoft
We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
Read full review
SAP
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Read full review
Usability
Microsoft
Best in terms of reporting or coming up with a great dashboard. Seamlessly collaborated with teams without depending on particular device as its web version is the buddy for people with work flexibility. Licensing price and integrations can be the areas of improvement and can simplify the interface which will be easy for a new user.
Read full review
SAP
SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
Read full review
Support Rating
Microsoft
It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
Read full review
SAP
The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
Read full review
In-Person Training
Microsoft
No answers on this topic
SAP
More effective
Read full review
Implementation Rating
Microsoft
No answers on this topic
SAP
SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.
Read full review
Alternatives Considered
Microsoft
I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
Read full review
SAP
The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
Read full review
Return on Investment
Microsoft
  • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
  • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
  • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
Read full review
SAP
  • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
  • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
  • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
  • For customized business process, we can implement extension packages which are like templates
Read full review
ScreenShots

SAP Cloud ERP Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.