Medallia vs. SentiSum
Medallia vs. SentiSum
Product | Rating | Most Used By | Product Summary | Starting Price |
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Medallia | N/A | Medallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time. | N/A | |
SentiSum | N/A | SentiSum, from the company of the same name headquartered in London, enables users to put the voice of the customer at the centre of a business's service operations, and make strategic customer experience, product and marketing decisions based on what customers want. SentiSum’s AI plugs into Zendesk, Dixa, Intercom, Gorgias or other service platforms to report on customer trends in real-time and automatically triage high-priority issues to relevant agents and teams. | $800 per month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Medallia | SentiSum | |
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Top Pros | No answers on this topic | |
Top Cons |
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Medallia | SentiSum | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Medallia | SentiSum | |
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Likelihood to Recommend | 9.2 (21 ratings) | - (0 ratings) |
Usability | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 7.0 (2 ratings) | - (0 ratings) |
Medallia | SentiSum | |
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Likelihood to Recommend | Medallia | SentiSum No answers on this topic |
Pros | Medallia | SentiSum No answers on this topic |
Cons | Medallia | SentiSum No answers on this topic |
Usability | Medallia | SentiSum No answers on this topic |
Support Rating | Medallia | SentiSum No answers on this topic |
Alternatives Considered | Medallia | SentiSum No answers on this topic |
Return on Investment | Medallia | SentiSum No answers on this topic |
ScreenShots | Medallia Screenshots |