Mattersight Behavioral Analytics (discontinued) vs. Stratifyd
Mattersight Behavioral Analytics (discontinued) vs. Stratifyd
Product | Rating | Most Used By | Product Summary | Starting Price |
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Mattersight Behavioral Analytics (discontinued) | Enterprise companies (1,001+ employees) | Mattersight Behavioral Analytics, alternately known as Nexidia Analytics after Mattersight's acquisitions by NICE Systems, was a tool used to identity behavioral trends occurring in customer service, and help organizations to identify coaching opportunities. The product is no longer available for sale. | N/A | |
Stratifyd | N/A | Stratifyd enables companies to capture customer sentiment for every interaction and turn it into actionable business intelligence within an executive-level dashboard. The vendor says companies worldwide use Stratifyd to improve customer experiences, increase customer acquisition and retention, build better products, and drive revenue. Stratifyd is an AI platform that predicts human intent by analyzing structured and unstructured data from… | N/A |
Mattersight Behavioral Analytics (discontinued) | Stratifyd | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Mattersight Behavioral Analytics (discontinued) | Stratifyd | |
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Top Pros | ||
Top Cons |
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Mattersight Behavioral Analytics (discontinued) | Stratifyd | |
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Small Businesses | 8x8 Contact Center Score 7.7 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | Zoom Contact Center Score 9.2 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Playvox Score 8.8 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Mattersight Behavioral Analytics (discontinued) | Stratifyd | |
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Likelihood to Recommend | 8.8 (39 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 9.1 (3 ratings) | - (0 ratings) |
Usability | 8.2 (2 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 7.3 (1 ratings) | - (0 ratings) |
Support Rating | 9.1 (1 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Online Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (1 ratings) | - (0 ratings) |
Configurability | 9.1 (1 ratings) | - (0 ratings) |
Ease of integration | 9.1 (1 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (1 ratings) | - (0 ratings) |
Mattersight Behavioral Analytics (discontinued) | Stratifyd | |
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Likelihood to Recommend | Discontinued Products
| Stratifyd, Inc.
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Pros | Discontinued Products
| Stratifyd, Inc.
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Cons | Discontinued Products
| Stratifyd, Inc.
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Likelihood to Renew | Discontinued Products
| Stratifyd, Inc. No answers on this topic |
Usability | Discontinued Products
| Stratifyd, Inc. No answers on this topic |
Reliability and Availability | Discontinued Products
| Stratifyd, Inc. No answers on this topic |
Performance | Discontinued Products
| Stratifyd, Inc. No answers on this topic |
Support Rating | Discontinued Products
| Stratifyd, Inc. No answers on this topic |
In-Person Training | Discontinued Products
| Stratifyd, Inc. No answers on this topic |
Online Training | Discontinued Products
| Stratifyd, Inc. No answers on this topic |
Implementation Rating | Discontinued Products
| Stratifyd, Inc. No answers on this topic |
Alternatives Considered | Discontinued Products
| Stratifyd, Inc. No answers on this topic |
Scalability | Discontinued Products
| Stratifyd, Inc. No answers on this topic |
Return on Investment | Discontinued Products
| Stratifyd, Inc.
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ScreenShots | Stratifyd Screenshots |