Likelihood to Recommend Anytime we need to make any kind of log on any platform that we use, LogDNA is well suited. It is primarily used for logging errors on our server but also used for checking issues within our iOS apps when we need to identify a critical issue that is occurring. The search feature is very very good!
Read full review Logz.io is an effective solution if your alerting needs are fairly straightforward and you don't need long-term retention of logs with easy access. If being able to maintain easy access to logs longer than this is necessary, another solution might be better. If you need a high degree of precision with alerting triggers and the ability to suppress alerts, you will need to combine Logz.io with an integration to get this or you might consider a different solution.
Read full review Pros The UI is simple to use and hasn't ever been confusing for anyone to use on our team. Backups are great since we do occasionally need to access logs from the past and it has helped us solve some problems. Searching/filtering is great and I've always been able to get exactly what I need. Read full review Well documented and easy to set up. Their alerting mechanism is really great especially when it comes to application monitoring. Our data analysis in Kibana is made easy with the solution for Logz.io. The issue checking and fixing is escalated quickly and is reported in time. Read full review Cons There isn't really much I would change Read full review Its price can be very high, so you should have good control of it to avoid exaggerated figures. Some functions can be confusing. It has limits to create subaccounts, which is a big problem for large companies. Read full review Usability I initially struggled trying to ensure the correct data was returned in the Kibana search, but I found it overall easy to use. Some of the UI is not as seamless as I'd expect, like changing the environment completely resets your search criteria and filters, which is annoying since it's a common use case to search something in multiple environments
Read full review Support Rating It is very very good. They are responsive and very helpful. They also take the time to walk you through the issues you are having. But honestly, it is so straightforward that you rarely need to get support from their team. They are very helpful when you do need their support though.
Read full review Their support team is the best in the world! They supported us in most of the critical times and helped to resolve the issue in real time. Also their email support is well maintained and never a mail is missed unanswered. Kudos to the support team of logz.io for maintaining professionalism.
Read full review Alternatives Considered LogDNA was already setup when I started and it is offered through Heroku so that's why it was chosen. It's also cheaper I believe. Compared to
Logentries , it does the same thing.
Read full review Logz.io is more affordable, less work to maintain, and has more features. It was an easy choice. After my last team had to manage their own ELK stack, this was a no brainer. It helps us be focused on our core competencies.
John Wessel Director Of Information Technology & Data Management
Read full review Return on Investment It has helped a lot when trying to debug issues with customers or internal employees. It's a positive overall because it has saved us a lot of time debugging issues. Read full review Be capable to efficiently identify problems Efficiently investigate issues and find the root cause Be able to improve the logging of services and products Read full review ScreenShots