Litmos vs. Intrepid by VitalSource

Litmos suits us for internal customers, but I cannot imagine using it for external customers. There just isn't enough here to justify the per user cost if so much extra work is required to track an individual's journey or the effectiveness of a whole course.

Incentivized

• The Content Author Tool is AMAZING. Team members with no formal learning and development training or background have been able to successfully build interactive and engaging eLearning courses without the need for an outside application (or a separate expensive license fee).
• It is a very user-friendly LMS platform. The learning curve for users, and for administrators and/or eLearning developers/designers is low, in comparison to many other platforms.
• There are so many valuable integrations within Litmos, from Shopify to Box to Zoom, and more. It allows us to leverage many of the applications our business already uses to develop and deliver training content.

Incentivized

• No easy method for posting recordings of live training sessions
• Searching is rough — often exact titles are needed
• Limited options for displaying course information to learners
• Limited surveying ability across all courses or live trainings
• 30-day limit in a lot of reports

Incentivized

For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.

Incentivized

Litmos has been quite direct, easy to use, simple to interact, has offered a ton of courses and has implemented video/web conferencing features that have been vital in our organization. Team creation and gamification has birthed positive competion that was much needed. Course creation has also been made easy for our instructors.

Incentivized

The Litmos team was always available when we needed them. Support was great!

Incentivized

No issues

Incentivized

If I could give it a negative rating I would. Worst support from any program I have had. Everything is back and forth in the support ticket. The one time I tried to chat they could not support the question. Their support page is so full of sections and products I can never find anything I need, even with a customized home page. I was hopeful that once they left SAP support might improve but it has not. I don't even know who my account executive is. Nobody has ever reached out to me. I need someone to guide me through best practices for our company and there is nobody to do that.

Incentivized

It was a good overview of the platform, but of course it was more of a basic overview of how to use the platform.

Incentivized

Some of the best online training I've taken from any LMS platform. It was well put together and kept me engaged the entire time.

Incentivized

We have done two implementations. The first wasn't completed by me, but the second was. I had to do a lot of data migration across from the first system into the new instance. This was really time-consuming, and it would have been great to have had an option for someone else to have completed this for us. Learning about the tool has also been up to us, and whilst the content was good, it was also high level and broad, and then getting into the specifics of our setup was really just left to us to complete on our own and have a go. We got there, but probably could have been faster with some additional support from a consultant.

Incentivized

I made a choice of this tool because of great review message on internet about the advantage of litmos. Also as cost is concerned I saw it to be favourable to me more than other which are Abit expensive. Litmos also have intuitive user interface which made me to fall for it.

Incentivized

Pretty easy to scale this LMS and can be deployed companywide in all departments for us. The team's function allows you build separate teams that can easily be assigned specific courses, so it makes it much easier to deploy

Incentivized

• With SAP Content in mind as well, it has significantly reduced our training costs
• In terms of user issues on the UI or misunderstanding of how the courses inherently operate, it has increased our Admin need
• It has increased compliance rates with the ability to auto email everyone and provide reporting to the leaders

Incentivized