Likelihood to Recommend KnowBe4 KCM GRC Platform is well suited for a company that knows what they're doing compliance wise and needs to save time doing it. It won't be something you can spend a few hours on and then put on autopilot. It was made to create a rhythm within your own team, and you'll need to have the buy-in. It's useful for IT and Legal teams that already have a vendor risk management process, but want to have a better handle on it. Giving an outside auditor read-only access to a scope is also a huge time saver.
Read full review In my opinion, SAP Process Control is well suited for bigger companies with an already mature Internal Control System as well as for bigger companies who want to completely new/redesign the internal control system. The size of the company, as well as the budget, is quite important when thinking about the implementation of SAP Process Control. A smaller company with e.g., 150 people should think more about implementing SAP FCM.
Read full review Pros Mapping controls across different compliance frameworks. It saves you a ton of time and energy! Performing risk assessments at the granularity that you prefer, splitting assessments across departments and teams if you wish. Read full review Native connection to SAP applications Automated monitoring process of SAP applications Workflow capabilities for control testing Read full review Cons Vendor management has a few kinks to work out. We want to be able to do internal questionnaires for vendors as a compliance checklist before we sign off on a contract. Nothing in the works yet, but there are a few workarounds. The navigation between different tasks in scope is clunky, and it's easy to lose your place, and it forces you back to the main page of the scope to retrace your steps. Read full review Default delivery of controls could be done by SAP on some basic controls like client openings, password controls, etc The messaging or customization of messages in different workflows is limited, which could be introduced to enhance the product SAP Process control does not have the capability for cloud product monitoring which is required with more SAP cloud products available right now Read full review Support Rating Support from KnowBe4 KCM GRC Platform is always great. It's always in-house localized support, with excellent response times, and dedicated Customer Success Managers to answer the bulk of your questions or take your suggestions and make them a feature request. They will also reach out at least quarterly and do health checks to make sure you're using the platform to the best of your ability.
Read full review Alternatives Considered Quantivate and Fusion were the other two options we checked out. The quantity was high, and a good bit more expensive, but it was the best performing with its platform. They also had more modules that each cost extra to add to your subscription. KnowBe4 KCM GRC Platform was all-in-one and a little less mature, but the better buy. Fusion was hard to follow in the demo, and I was not overly impressed. I may have made my decision early enough in the demo to not pay much more attention to it.
Read full review The connectivity with other SAP products out of the SAP GRC suite, like Access Control and so on, was key for the decision. Also we had an already mature SAP System landscape as well as having internal processes that were similar to the SAP Process Control standard processes helped us with the decision to implement SAP Process Control.
Read full review Return on Investment Just having the capacity to do things the right way, and formally, has driven some of our compliance efforts. Due to licensing limitations, we likely overspent on seats to the platform that we didn't need but also didn't want to miss out on. Read full review Automated alerts for controls issues Workflow capabilities; however, there's natively only 2 levels of review. More layers would be beneficial. Read full review ScreenShots KCM GRC Platform Screenshots