Keepit vs. SkyKick

No need for level 3 backup engineers, with common sense the platform is useable for level 1-3. Keepit takes care of the hassle, no sizing of storage, complicated connectors, or whatever. Point and back up and let it do its job.

Incentivized

SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.

Incentivized

• The initial setup is easy and straightforward.
• The GUI is very easy to use and you can select and restore the data you need very fast.
• The restoration of data is very fast.
• The support team is very helpful in case any problems arise.

Incentivized

• Customer Interface for Backups
• Migration support team
• Comprehensive backup suite

Incentivized

• Providing more information on an ongoing restore job. Once you begin a restore or a data import, it seems to be impossible to see which user account that job is tied to.
• Its job percentages seem to be drastically inaccurate. It will say a job is 76% complete even though it has only restored 484MB of 8GB - but this is just a little annoying and not a real problem.

Incentivized

• Response time and [ease] to get hold of
• Integration with 3rd party apps for billing

Incentivized

until now, we are not planning to change to another product. the Office365 new inbuild data backup does not reach the capability of keepit so far.

Incentivized

Pretty easy to use and setup the backup. For restore there are some limitations and maybe sometimes its not clear how the result will look like in case of folder structure in exchange, especially when merging mailboxes.

Incentivized

Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.

Incentivized

Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.

Incentivized

easy to implement, easy to use, runs smoothly

Incentivized

Veeam is our current backup supplier for on-prem infrastructure, whilst we are aiming to reduce and move fully cloud in the next 12 months, we anticipate a bigger investment in keepit as this is more favorable for us.

Incentivized

For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.

Incentivized

• User productivity increase when the users didn't need to manually recreate data when it was lost. Estimation of past cases: 100,000 $ per year
• Company blackout on disasters: pricelessly :-)
• Admin cost reduction, no more tape changes and storage costs: 10,000 $ per year

Incentivized

• Profitable migration business
• Profitable backup solution
• Delivers peace of mind to clients and improves our brand as trusted cloud vendor

Incentivized