Jotform vs. Submittable

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.9 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Submittable
Score 8.9 out of 10
N/A
Submittable offers tools to launch, measure, and grow social impact programs, locally and globally. From grants and scholarships to awards and CSR programs, Submittable partners with users to make a difference. The vendor states Submittable has supported over 95,000 social impact programs, receiving nearly 20 million applications, and that teams save an average of 12 hours per week and launch in an average of 14 days.
$10,000
per year
Pricing
JotformSubmittable
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
JotformSubmittable
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JotformSubmittable
Considered Both Products
Jotform

No answer on this topic

Submittable
Chose Submittable
Submittable is good for large-scale application processes with simple one-file attachments. It provides good summaries in easily exportable formats - when you need a lot of the same exported, this is a great choice. Jotform we use for more individual submissions with more …
Chose Submittable
We used SlideRoom for ease of development and quick turnaround time. We didn't have much time to launch the program, so we went with something that was familiar to many.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
JotformSubmittable
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
8.2
127 Ratings
6% above category average
Submittable
-
Ratings
Survey templates8.5109 Ratings00 Ratings
Themes7.9115 Ratings00 Ratings
Custom logo/branding8.2119 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
8.4
120 Ratings
2% below category average
Submittable
-
Ratings
Changes to live survey8.7100 Ratings00 Ratings
Question design help8.199 Ratings00 Ratings
Multiple question types8.6117 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
8.0
99 Ratings
2% below category average
Submittable
-
Ratings
Survey logic flexibility8.099 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
8.5
122 Ratings
4% above category average
Submittable
-
Ratings
Response tracking8.6115 Ratings00 Ratings
Data export8.8116 Ratings00 Ratings
Standard reports8.6104 Ratings00 Ratings
Custom reports8.498 Ratings00 Ratings
Analytics8.291 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
8.2
100 Ratings
2% below category average
Submittable
-
Ratings
Access controls7.996 Ratings00 Ratings
Compliance8.490 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.8
75 Ratings
4% below category average
Submittable
-
Ratings
Vendor-offered crowdsourcing7.758 Ratings00 Ratings
Respondent restrictions7.975 Ratings00 Ratings
Best Alternatives
JotformSubmittable
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.9 out of 10
Blackbaud Grantmaking
Blackbaud Grantmaking
Score 9.0 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.9 out of 10
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
Enterprises
Medallia
Medallia
Score 9.1 out of 10
Workday Financial Management
Workday Financial Management
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JotformSubmittable
Likelihood to Recommend
8.8
(147 ratings)
9.0
(82 ratings)
Likelihood to Renew
8.7
(7 ratings)
10.0
(6 ratings)
Usability
8.9
(94 ratings)
8.3
(78 ratings)
Availability
-
(0 ratings)
10.0
(3 ratings)
Performance
-
(0 ratings)
10.0
(3 ratings)
Support Rating
8.0
(81 ratings)
10.0
(5 ratings)
In-Person Training
-
(0 ratings)
9.0
(2 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
8.2
(3 ratings)
10.0
(4 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.0
(3 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
7.3
(3 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(3 ratings)
Vendor pre-sale
-
(0 ratings)
9.3
(3 ratings)
User Testimonials
JotformSubmittable
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Submittable
Submittable is great for grant management, grantmaking, and scholarship awards. It's a very useful tool also when there are multiple reviewers and committees involved in the assessment of the application. The table feature is helpful, but to download the information in a usable report is a pain. Overall a very useful tool for funding.
Read full review
Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Submittable
  • Form-logic: Allows application forms to adjust based on answers to crucial questions (if-then-else) so that all applications don't have to see extended questions that may not apply to them or their situation.
  • Messaging Platform: This platform allows interactions with applicants or internal review teams to be associated with the specific submission, allowing for an easier, complete view of an application being considered and as an audit trail.
  • Good Voting/Polling Management: It makes it easier to record the latest vote/feedback from assigned team members and allows customization of the vote/feedback review as a form. It also summarizes the votes for easy review in a submissions dashboard view.
Read full review
Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Submittable
  • It used to be easier to download submission files from the submissions screen; now, you have to run a report and request a download.
  • Giving access to reviewers could be easier. It would be nice if we could create the email account and password and then give that to the reviewer. Right now, the invites are often junk, spam, or quarantine.
Read full review
Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
Submittable
We use this software annually to help with our grant processes. Without it, I'd be so lost! Our team relies on the data from our past years to sift applications and we try to prioritize those who have applied and been a finalist but perhaps didn't win in years prior
Read full review
Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
Read full review
Submittable
Submittable is very user-friendly. As both a application builder and an applicant myself I find the system intuitive and easy. Many pre-populated questions allow a grant administrator to build an application quickly. The start-up time we first joined as a Submittable client was fast, too. Submittable does not take much time for a first-time user to understand.
Read full review
Reliability and Availability
Jotform
No answers on this topic
Submittable
We have thankfully never experienced an outage nor been affected by a technology issue on Submittable's side that has delayed our grant process. We have instead been able to distribute over $6M in donated dollars to AAPI small business owners because Submittable is trustworthy and available
Read full review
Performance
Jotform
No answers on this topic
Submittable
We've had a quick and efficient submittable experience that has always been easy to use. When we need a report it downloads within seconds, even the larger reports are 30 seconds or less to download. Pages are quick to load and reports complete in a more than reasonable time frame
Read full review
Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Submittable
I think that they are good at answering our questions and solving our problems. We occasionally get reports from applicants about problems the Submittable team has not solved, but I do not know what the applicant has done to get the problem solved.
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In-Person Training
Jotform
No answers on this topic
Submittable
We have been using this for many years but my memory is that we had a
human walk us through how to use basic features. We also used the
resource library to learn about specific topics or issues as they came
up.
Read full review
Online Training
Jotform
No answers on this topic
Submittable
10/10 because we were able to meet virtually and still get all of our questions answered! Online was effective too because we could easily record the sessions and review them later. Since we had to onboard our reviewers virtually, it was actually convenient that this was the same method we learned how to use the entire program virtually too.
Read full review
Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review
Submittable
I would say, provide Submittable as much detailed information on your planned use of the platform and your desires with the platform as possible, and the implementation will be tailored to accommodate your organization with minimal lag time and issues/problems.
Read full review
Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review
Submittable
Submittable isn't in the same league as these other platforms. It's trying to get there but it's been a rocky road. Neither customer support nor the account people we've dealt with at Submittable seem particularly knowledgeable about how the product actually works for foundations and can't provide detailed recommendations for how to use the product more effectively. The decision to use Submittable was made before I came on board. We are moving to another platform next year, probably SmartSimple.
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Contract Terms and Pricing Model
Jotform
No answers on this topic
Submittable
As I said earlier, it is frustrating when new features are introduced and we hear about them on the quarterly check-ins, only to find they come at an additional cost. I think new featured should be grandfathered into existing contracts and then renegotiated.
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Scalability
Jotform
No answers on this topic
Submittable
We were happy to use this for many projects, but sometimes it can be hard to filter for a specific applicant and see how many of our projects and grants they have applied to without filtering by project. We're also hoping to have the feature added where reviewers can only see one project at a time if they don't have clearance to view all of the projects
Read full review
Professional Services
Jotform
No answers on this topic
Submittable
Very professional
Read full review
Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
Submittable
  • Time is money! Submittable has eliminated many tasks I used to do manually, thus freeing my time for other work.
  • Decreased support calls and emails from applicants- Our applicants are able to successfully access and apply for our grants.
  • No internal IT support needed to use this platform. That team is able to focus on their larger business projects and needs.
Read full review
ScreenShots

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of